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Launcher doesn't install English VIdeo 1

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Launcher doesn't install English VIdeo 1
First BioWare Post First BioWare Post

Laevena's Avatar

07.21.2012 , 07:50 PM | #11 This is the last staff post in this thread.  
Hello ImmortalAlien,

Sorry for the late reply.

We would recommend you to send an email to our Customer Support at

Please include as an attachment your LauncherDiag:
One of our agent will help you troubleshooting further this issue.

In the meantime if you have any other question, please let us know.
Laevena | BioWare Customer Service – Forum Support

Vasama's Avatar

07.10.2014 , 09:36 AM | #12
Worked on me! I was stucked on this "Loading english video 1 ... 1.65GB!

Quote: Originally Posted by Ogada View Post
It is possible that your launcher has become corrupt. Please delete the patch folder, the patcher.version file from the SWTOR installation folder and then download the launcher again from Let me know how you get on.

Thank you.