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[IMPORTANT] Character Loading Issues

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
[IMPORTANT] Character Loading Issues
 
First BioWare Post First BioWare Post

sithmasterrocks's Avatar


sithmasterrocks
06.11.2014 , 05:05 PM | #381
I loaded the game fine but when I enter the game it just brings me to server selection screen with no servers to chose from. The customer service button doesn't work at that screen. Plus I can't click the repair button before entering the game to attempt and fix.
If a tree falls in a Forest, and theres no one around to hear it, does it make a sound!?

luvaches's Avatar


luvaches
06.11.2014 , 10:23 PM | #382
2 days and I still can't access this game properly. Switched from wow a week ago and this is what I'm introduced to. I seriously can't believe that after a patch I'm not able to get passed my password login. Lol. I can't access any ingame help, so who am I supposed to turn to, this is ridiculous...........

Vikerl's Avatar


Vikerl
06.12.2014 , 11:10 AM | #383
Login issues: "We'll be back." The whole day it worked, until now. (No loading bar)

EilahFinn's Avatar


EilahFinn
06.12.2014 , 11:21 AM | #384
T3-M4
16:30 -18:30 (approx.) (Europe) no problems launching the game.
Then, from that time on (18:30), there´s this one specific "lag": for example: pushing the button in order to enter a warzone - reactiontime about 5-10 secs.From that moment/ time on relaunching ( character screen) doesn´t work anymore. (No loading bar).

I´ve experienced this issue yesterday already and about the same time.
As I wrote above. At the first launch yesterday and today there haven´t been any launching issues or prolonged reaction times in this time span.
(Later on it changed - maybe due to the rising access of players to the game/ server (people getting home from work?)

I´ve deleted the "DiskCacheArena" which helped for a while.
But I´ve had to repeat it today and actually it doesn´t work anymore.
Just for notification: I purchased the game in a store and installed it from a cd (not from the client Server (or whatever).
So I don`t have this "bitraider" file.

Divona's Avatar


Divona
06.12.2014 , 11:35 AM | #385
Quote: Originally Posted by Vikerl View Post
Login issues: "We'll be back." The whole day it worked, until now. (No loading bar)
Same here. I managed to log in into my empire char on The Red Eclipse server, but not on any republic char. No loading bar what so ever.

Customer support whats going on today?
The Division Dev:
I will say this. Video games have a business side as well as the creative side. This is necessary to function and only time will tell what the future of the game is.

Karatakus-uk's Avatar


Karatakus-uk
06.12.2014 , 12:12 PM | #386
Can someone please give us an update as to when these issues are going to be fixed. We're generally a patient and loyal lot, but 3 days of silence is really stretching things. It would be nice to keep us in the loop, even if its with a little apology and acknowledgement that your working and its possible eta?

vangowtf's Avatar


vangowtf
06.12.2014 , 02:43 PM | #387
Cant log in!
Red Eclipse
Wait a lot of time - 10-15 min!
If I log in, cant going to other location! I'm stuck in ship!
Cant join groups
Cant play this game more...

Sol_itude's Avatar


Sol_itude
06.12.2014 , 05:48 PM | #388
Can't login at all, stuck at loading screen with windows cursor visible. Already lost 3 days of my subscription. Bioware "thank you" for update.

Thrhan's Avatar


Thrhan
06.12.2014 , 11:30 PM | #389
None of my characters across all US servers can not be logged into. The log in screen just stays up for 15-20 mins and either shuts down the game or it just shows a log in pic of the character I tried to log into. Lost alomst 3 days of subscription. Would like some type of compensation. I have stuck by this game since launch but theses issues keep showing up with more and more frequancy is starting to be an issue

Kngsteer's Avatar


Kngsteer
06.13.2014 , 08:26 AM | #390
I cant load my characters on Red Eclipse
Been staring at a quarter loaded loading bar since the servers came up post 2.8a patch..
I was able to log into characters yesterday though..