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[IMPORTANT] Character Loading Issues

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
[IMPORTANT] Character Loading Issues
 
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Gwaneth's Avatar


Gwaneth
06.10.2014 , 02:59 PM | #351
Just tried to do the force repair thing and still no joy. Anyone have any other suggestions?

_hippyneil_'s Avatar


_hippyneil_
06.10.2014 , 03:46 PM | #352
Quote: Originally Posted by Gwaneth View Post
Just tried to do the force repair thing and still no joy. Anyone have any other suggestions?
Stay away from Red Eclipse until they fix it.

I had loading troubles, when I got on toon was guildless. Hardly anyone on and so I quit and am not trying again until I know it's fixed. I do not want my GM spot nabbed from me. Here's hoping it won't be.

/ok it's a little guild with just about 3 of us in, but, you know... the power!

Yunaselly's Avatar


Yunaselly
06.10.2014 , 04:29 PM | #353
Shadowland & Harbringer too..
Stuck at Loading Screen..

Tapatuiam's Avatar


Tapatuiam
06.10.2014 , 05:24 PM | #354
1. Server: The Shadowlands

2. Characters: Kaiigon, 55 level in Tatooine

3. Process: Login to Character Select Screen, chose character, click to play. Nothing happens, I do not get to loading screen, so no spinning wheel, just sit on Character select screen.

4. Work around: Select character created IN 2013, logs on normally. Now log out of this character and log onto the older characters normally.

CinemaHouse's Avatar


CinemaHouse
06.10.2014 , 05:36 PM | #355
Server: Shadowlands

Characters: Jeffirus, Skydiound, and PeterReynoldus so far.

I am experiencing many of the same issues as the above posters after installing 2.8. It takes forever to log into my characters, all of my skill points have been refunded, and most importantly my Guild is gone. I logged into my guild website and am still a member on there, so I know they haven't kicked me out, this appears to be related to patch 2.8. Running a launcher repair did not fix the problem unfortunately.

davidmrkcon's Avatar


davidmrkcon
06.10.2014 , 06:41 PM | #356
all 11 of my Characters have log in issues. keep getting sent back to the character selection screen.
Server: Harbinger

r_guerrero's Avatar


r_guerrero
06.10.2014 , 07:11 PM | #357
Quote: Originally Posted by Bronholz View Post
Hi all,

We are continuing to investigate reports of players who are unable to login to certain characters. We understand the frustrations that these issues can cause and we're working on getting this resolved as quickly as possible.

To help us look into this, there's some steps we'd like you to take and some information that we'd like you to provide below.

If you have a character that is affected by this please attempt to log into the character that’s having the issue and wait at least 10 minutes for the character to log in – even if the cog stops spinning.

If you are able to login:
  • How long did it take?
  • Where were you when you logged in? (Planet/Area)

If you were not able to login;
  • How long did you wait?
  • Which server are you characters located on?
  • Are all your characters affected?

Thanks for your patience thus far.
Server: Harbinger
Characters: 4 characters
Destination: Imp and Pub Fleets and Oricon mostly

I am having many issues after this patch. After about a 5-10 minute waiting period to log in, with 4 of my toons (I have 12 in total, but gave up after the 4th one), I am having issues where it shows that I am not guilded, I am receiving guild chat from my pub guild on my imp toons and vice verse. I am also showing as a free-to-play account when I am subscribed. Please fix this.

luvaches's Avatar


luvaches
06.10.2014 , 08:05 PM | #358
I dont even get past putting in my login details and password. The repair option isn't clickable. All I get is the loading icon bottom right of the login page and nuthing else. Last night after the download I was able to see the offline servers, this morning don't even get that far

Inteque's Avatar


Inteque
06.10.2014 , 11:59 PM | #359
Quote: Originally Posted by luvaches View Post
I dont even get past putting in my login details and password. The repair option isn't clickable. All I get is the loading icon bottom right of the login page and nuthing else. Last night after the download I was able to see the offline servers, this morning don't even get that far
same thing here...only reason I can even do sign on at website is cuz it's saved on my google chrome...IE doesn't have it saved so won't login

xEisenvaterx's Avatar


xEisenvaterx
06.11.2014 , 12:15 AM | #360
german server T3M4 many accounts BLOCKED !!!!!!!!!!!!!!!!!

unable to log in, some accounts banned reasonless........... big thumbs up bioware from germany
Eisenvater
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