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I have critical problem....please!!!!!!!

STAR WARS: The Old Republic > English > Customer Service
I have critical problem....please!!!!!!!
First BioWare Post First BioWare Post

Vertorige's Avatar


Vertorige
12.24.2011 , 07:34 PM | #1
Hi,
i from italy,
i have contact assistance and have do all for sbloc this situation...but nathing!
I cant start login geme because ,in screen login from pc client appear alert message:
service login currently unavaible!
Please help me ...anyone contact amministrator for assist me or fix my accaunt .
i dont know that do.
Pleaseeeeeeeeeeee!!
i will play!!!!

Ratae's Avatar


Ratae
12.24.2011 , 08:23 PM | #2 This is the last staff post in this thread.  

Hi Vertorige,

Please ensure that you have the correct ports opened in your router settings. See this link:

http://www.swtor.com/support/helpcenter/2015 and that you have both the launcher.exe and the swtor_setup.exe added to the exceptions of the firewall and antivirus software.

Check also the Launcher Troubleshooting Guide:
http://www.swtor.com/community/showthread.php?t=272

I hope this helps you.

Ratae | BioWare Customer Service - Forum Support