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Reallynotaknight's Avatar


Reallynotaknight
02.15.2014 , 03:57 PM | #61
Changing the dns to 8.8.8.8 worked for me instantly, even the pages that were trying to load that I had forgotten about popped up. Yay.
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fushnchips's Avatar


fushnchips
02.15.2014 , 04:15 PM | #62
I have the same issues I can't login to my account from my NZ ISP ( website,game works ) but i am on my dedicated server in europe and have no problems logging in, Everything else works apart from biowares login service so it's on them to fix it no need for people to change DNS due to something on biowares end.

DrNoobeh's Avatar


DrNoobeh
02.15.2014 , 04:29 PM | #63
Its most likely cookies (Not the eddible kind.)

dbacon's Avatar


dbacon
02.15.2014 , 05:18 PM | #64
Changing my DNS to 8.8.8.8 worked for me as well. Though, completely ridiculous that I had to do it in the first place. Also ridiculous that their customer support was so terrible on the phone (no clue how to help) or on the forums (complete silence). Really, really aggravating!

fushnchips's Avatar


fushnchips
02.15.2014 , 05:35 PM | #65
Now working from my NZ ISP wonderful hopefully others have the problem fixed

StarSquirrel's Avatar


StarSquirrel
02.15.2014 , 07:01 PM | #66
Quote: Originally Posted by BGRdad View Post
This worked for me, I am in VA which appears to be another area affected. Thanks for the help

here is the link for manually setting your DNS
Same here, 8.8.8.8 worked for me as well.

I'm also extremely disappointed in BW. I've seen games with back service, but not many can reach these levels of hopelessness.
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Pokebreaker's Avatar


Pokebreaker
02.15.2014 , 07:02 PM | #67
Quote: Originally Posted by Darth_Mestis View Post
Changing my DNS server worked for me, too. Make sure you restart your computer after making the change.

I followed the instructions listed here ,hope this helps.
This worked for me as well. Set the DNS to Google's, which are Primary: 8.8.8.8 and Secondary: 8.8.4.4.

Follow the instructions listed for you Operating System. I didn't end up needing to restart my system, as it seemed to cycle itself, where I lost internet connect for a few seconds, and it came back up on its own. After it came back up, I was able to login to swtor.com.

Also, before I did the DNS fix, I was able to login from my Android Phone. HOWEVER, in order to do so, I had to turn off WIFI, and use 4G. If the DNS thing is the issue, then your phone will be trying to go through the same route as your computer, thus creating the same issue. So if you are going to use your phone, turn off wifi, and use 3g/4g.

Makulia's Avatar


Makulia
02.16.2014 , 03:26 AM | #68
the "change dns" thing worked for me.

but I shouldnt have to do that to login on website

PMans's Avatar


PMans
02.16.2014 , 04:52 AM | #69
Changing DNS server worked for me too.
BioWare really needs to inform people about this though, it's like they don't want my money or something! If it wasn't for this thread I would have had no idea how to fix the problem, thanks guys.

renegadeimp's Avatar


renegadeimp
02.16.2014 , 05:03 AM | #70
Quote: Originally Posted by PMans View Post
Changing DNS server worked for me too.
BioWare really needs to inform people about this though, it's like they don't want my money or something! If it wasn't for this thread I would have had no idea how to fix the problem, thanks guys.
Its not biowares fault though. Its your ISP's. Remember most only update ones a fortnight or so, unless you force an update.

I guess Bioware should make an announcement stating that some ISP's may need a kick start though.
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