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Press Play and nothing happens

STAR WARS: The Old Republic > English > Customer Service
Press Play and nothing happens

Evilucion's Avatar


Evilucion
02.15.2014 , 04:07 PM | #1
Installed the game onto my new Alienware M17 Laptop.

I can log in.. and use all buttons except for "Play". Nothing happens there. I can play every other game I have but this one.

I have run LaunchDiag and see nothing in there other than it connects to the internet,.. downloads whatever launcher patch is needed then logs off.

Running repair runs thrhrough and tells me that it was successful, click finish but the game will NOT launch.

I purchased this laptop because my job is 100% Travel and I wuld like to play the game on the road in my Hotel... rather than just the weekends.

What should I be looking at?.. I am technically literate as I have been in IT for over 20 years... and work for Dell as a consulting Engineer currently.

Help!?!

OwenBrooks's Avatar


OwenBrooks
02.15.2014 , 06:01 PM | #2
Do a clean boot first - http://support.microsoft.com/kb/929135

When you press play does the launcher disappear ?