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Webite needs fixed ASAP!


Wigglesworth's Avatar


Wigglesworth
02.11.2014 , 09:02 PM | #11
Quote: Originally Posted by nadiel View Post
Android login works but can ypu access your account? I still can't resub
My android phone can't login at all. I have tried every each browser I have (i.e. stock and chrome) and it is still not working.

JestersRevenge's Avatar


JestersRevenge
02.11.2014 , 09:45 PM | #12
I have been trying to log in as well for two-plus days on my gaming PC and my wife's PC, all to no avail. Oddly enough I can post here through my Kindle.

I was trying to get friends signed up and facilitate a character transfer. Please fix this as soon as possible.

mbfhl's Avatar


mbfhl
02.11.2014 , 10:07 PM | #13
Still no response from Eric. Why is he ignoring us?

Mommajean's Avatar


Mommajean
02.11.2014 , 11:37 PM | #14
Can't log in on any browsers on my PC. I'm using Chrome on my iPhone, and the site works fine for some reason. Hope that helps.

OwenBrooks's Avatar


OwenBrooks
02.12.2014 , 03:11 AM | #15
I am with iinet and had issues accessing the account pages, I switched from iinets DNS to Googles 8.8.8.8 and now loads fine, looks like a DNS issue, they have been having some issues recently - http://forums.whirlpool.net.au/forum....cfm?t=2217872

renegadeimp's Avatar


renegadeimp
02.12.2014 , 03:14 AM | #16
Quote: Originally Posted by Rynis View Post
Yeah i haven't been able to get into my account section of the website for a day or so. Very annoying.
Try another browser or simply call billing. They can sort it out manually.
Streamline - A guide to speeding up low - mid range Computer systems.
Latency Thread - Latency issue gathering thread..
Have a tech issue you need help with? You can nomally find me on the Customer Support forum.

SadWildebeest's Avatar


SadWildebeest
02.12.2014 , 08:09 AM | #17
Can't access my account either on Verizon Fios. They need to sort out the DNS issue,

Using google DNS did not work either.

renegadeimp's Avatar


renegadeimp
02.12.2014 , 08:19 AM | #18
Try open DNS. Remember as well. Any changes made to the sites dns takes around 24 hours to propagate through the internet.
Streamline - A guide to speeding up low - mid range Computer systems.
Latency Thread - Latency issue gathering thread..
Have a tech issue you need help with? You can nomally find me on the Customer Support forum.

JestersRevenge's Avatar


JestersRevenge
02.12.2014 , 01:19 PM | #19
Quote: Originally Posted by JestersRevenge View Post
I have been trying to log in as well for two-plus days on my gaming PC and my wife's PC, all to no avail. Oddly enough I can post here through my Kindle.

I was trying to get friends signed up and facilitate a character transfer. Please fix this as soon as possible.
bump / update

Day 3 - Still can't log in to the website via my PC (Comcast ISP), neither can one of my friends to whom I sent the Friends of Swtor code / link. While I still can post through my Kindle, I still can't log in to my account. For what it's worth I also submitted an in-game ticket. I have no issues whatsoever with any other website.

renegadeimp's Avatar


renegadeimp
02.12.2014 , 01:27 PM | #20
Might just be comcrap again. Have you called Billing to see if its a known issue?
Streamline - A guide to speeding up low - mid range Computer systems.
Latency Thread - Latency issue gathering thread..
Have a tech issue you need help with? You can nomally find me on the Customer Support forum.