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Early Access 'Waves' - Updating Here

STAR WARS: The Old Republic > English > General Discussion
Early Access 'Waves' - Updating Here

NoKarma's Avatar


NoKarma
12.13.2011 , 03:13 PM | #7411
Quote: Originally Posted by StephenReid View Post
Hey everyone.

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and roll out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.
Sir, I just want to say thank you for taking the time to explain how your process is working. The only regret is that I wish this was posted the day before you guys opened the servers. I suspect that you would have had a lot less grief and nerd rage. I, for one, appreciate your efforts. Thank you again.

Naelven's Avatar


Naelven
12.13.2011 , 03:13 PM | #7412
This thread makes me sad for this game's community and for humanity at large. What a giant pile of self-absorbed twits.

Visidious's Avatar


Visidious
12.13.2011 , 03:13 PM | #7413
I never post on forums but I am frustrated by this, we can't remain silent.

Niutton's Avatar


Niutton
12.13.2011 , 03:13 PM | #7414
Quote: Originally Posted by Roechacca View Post
ahhhhh wat?

Supercazzola

LuZiffer's Avatar


LuZiffer
12.13.2011 , 03:13 PM | #7415
This thread is getting faster

Asquinol's Avatar


Asquinol
12.13.2011 , 03:13 PM | #7416
Quote: Originally Posted by Mineria View Post
I don't recall Blizzard doing it like this when World of Warcraft was opened up.
So honestly, all the posting about being careful blah blah is just pure bull.
I don't really care if I have to wait some days, what I care about is getting stupid excuses for how things are done.
Then you don't recall very well at all. The WoW servers melted and were down for 3 days...

Darth_Vidius's Avatar


Darth_Vidius
12.13.2011 , 03:13 PM | #7417
Originally Posted by Aurainsoph

Hey everyone.

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.
“Watch your mouth kid, or you’ll find yourself floating home.”

Kingpinda's Avatar


Kingpinda
12.13.2011 , 03:13 PM | #7418
I hope all whiners and complainers get their early access revoked. That way I might be able to get in the early access which I wouldnt have expected since I redeemed my code last week.

enigm's Avatar


enigm
12.13.2011 , 03:13 PM | #7419
Quote: Originally Posted by Sillybill View Post
Please BW, I beg of you, lock any further EA invites untill the 19th, since that is all you are OBLIGATED to give. This nerd rage is the most entertaining thing i've seen in a very long time
I'm not in but definately worth it

Lee_Kall's Avatar


Lee_Kall
12.13.2011 , 03:13 PM | #7420
lol this thread is all most at 1000 pages