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OwenBrooks's Avatar


OwenBrooks
10.01.2013 , 02:38 AM | #41
Quote: Originally Posted by Thorkir View Post
Forcing people to redownload twenty gigabytes of data is a pretty big deal. Not everyone has unlimited ultra-high speed internet in their area.
This is a valid concern

OwenBrooks's Avatar


OwenBrooks
10.01.2013 , 02:41 AM | #42
Quote: Originally Posted by Rankyn View Post
Seriously... it's not like they deleted your boot.ini or something.
I remember that one - http://www.quartertothree.com/game-t...p/t-40577.html

Laris_Rai's Avatar


Laris_Rai
10.01.2013 , 02:47 AM | #43
Quote: Originally Posted by Roysten View Post
I wonder what title they will give us for this farce.
"Entitled Gamer." I think those of us who aren't complaining should get "the Reasonable."
"Buy the ticket, take the ride." - Hunter S. Thompson

GythralSWTOR's Avatar


GythralSWTOR
10.01.2013 , 02:54 AM | #44
What is happening is unacceptable, it's not as though they have put out 1 patch in the last 6 weeks that has not broken something else, gone wrong or just plain forced redownloading the whole game.

Random patch days
No notice of patches
NO thought for their customers, they in the end pay the wages via subscription or market purchases.

There seems to be no QA & no procedures in place to check & limit the effects of people more or less doing what they like when they like!

How about changing the culture to one of excellence, instead of incompetence???
How about thinking about how to minimise fallout, rather than just hoping that people will do something unacceptable (not login to a service they paid for), you look at solutions to rolling back patches, methods of storing downloaded patches if rollbacks are not possible!
And more over, think, if this was done to you, how would you like the provider to behave!

AlienEyeTX's Avatar


AlienEyeTX
10.01.2013 , 06:59 AM | #45
Quote: Originally Posted by GythralSWTOR View Post
What is happening is unacceptable, it's not as though they have put out 1 patch in the last 6 weeks that has not broken something else, gone wrong or just plain forced redownloading the whole game.

Random patch days
No notice of patches
NO thought for their customers, they in the end pay the wages via subscription or market purchases.

There seems to be no QA & no procedures in place to check & limit the effects of people more or less doing what they like when they like!

How about changing the culture to one of excellence, instead of incompetence???
How about thinking about how to minimise fallout, rather than just hoping that people will do something unacceptable (not login to a service they paid for), you look at solutions to rolling back patches, methods of storing downloaded patches if rollbacks are not possible!
And more over, think, if this was done to you, how would you like the provider to behave!
Wow... rage much?

I don't even know where to begin with this, so I'll just skip to the end. Calm down, it's going to be ok. No lasting damage done. Enjoy the time away from the game. Come back when fixed. Enjoy.
You like free stuff, right? Click on this referral link to get yours. I'll get a little something, too. Welcome home. #freethelekku

Arkerus's Avatar


Arkerus
10.01.2013 , 07:13 AM | #46
I do not expect any type of compensation. While it would be nice it may create more problems as people have different expectations of what is compensation.

Anything they do would be nice and very customer facing but don't get your hopes up and don't go around expecting anything.

I am sure there will be an official response in the coming days. I guess we will see.
Hooning in the rex : http://youtu.be/xtXUM6yPMCY

Imhotep's Avatar


Imhotep
10.01.2013 , 07:36 AM | #47
You people must not have played WoW in the first year. Issues with patches were common place. Sometimes we were compensated, sometimes not.
The Ofali Legacy
Imhotep - Mercenary
Anubis - Marauder | Nama'Kubi - Sniper | Sėkhmet - Sorcerer
Guildmaster of the Nemesis Syndicate - The Harbinger - Maybe™

UglyStik's Avatar


UglyStik
10.01.2013 , 07:46 AM | #48
I wouldn't care about the mistake if I didn't have to re-download the entire game. I waited until today after logging on to see the 11.6 gig download. Log onto SWTOR about 40 minutes ago and 40 minutes later it's at 10.89. Booo. Of course this is my day off work and I only have one class. Sad panda.
JAGERMEISTER

kidatwood's Avatar


kidatwood
10.01.2013 , 08:13 AM | #49
Quote: Originally Posted by OwenBrooks View Post
This is a valid concern
Wouldn't it been quicker if you used the disk that the game came on?

Oops quote the wrong person was ment to quote the guy you quoted sorry.

AlienEyeTX's Avatar


AlienEyeTX
10.01.2013 , 09:36 AM | #50
Quote: Originally Posted by kidatwood View Post
Wouldn't it been quicker if you used the disk that the game came on?
Not really. The game disk installs very quickly, but that was an early version of the game. All of the stuff that has been added/patched/expanded needs to be downloaded. That's the part that takes forever.
You like free stuff, right? Click on this referral link to get yours. I'll get a little something, too. Welcome home. #freethelekku
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