Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

You made the mistake,..


MillionsKNives's Avatar


MillionsKNives
09.30.2013 , 03:53 PM | #11
Quote: Originally Posted by chuixupu View Post
They do, and they've always given a free day or two of game time along with a sincere apology.

Why do you hate the idea of good customer service?
I don't, but demanding compensation for a minor issue is unwarranted, in my opinion.

Andryah's Avatar


Andryah
09.30.2013 , 03:53 PM | #12
Quote: Originally Posted by MillionsKNives View Post
Please. It's a minor mistake that inconveniences players for an evening. There's no guarantee for 100% uptime and 0 mistakes. **** happens. I'm sure no other MMO has patching issues on occasion.
Normally, I would agree with you.

Thing is.. this is the second bite in the apple in the last week. They just borked up the patcher recently.. and now they did it again.

They need to do something to demonstrate good will this time IMO.
When you find yourself surrounded by hostile Clowns... always go for the "Juggler" first.

MajikMyst's Avatar


MajikMyst
09.30.2013 , 03:54 PM | #13
Quote: Originally Posted by RakeshZeal View Post
Add those up to each sub and your looking at $200,000+

I ask not for a refund, Im simply ask a few people to stay late and push a patch that wasnt ready to begin with.
You asked for compensation... Go read your own post if you don't believe me..

It is really getting sad, all these people that demand a refund or compensation, every time Bioware makes a little mistake.. Does any other game give out a refund or game time?? WOW has made tons of mistakes.. I am still waiting on game time from them.. So far in the 2 years I have been playing this.. I have received an entire month free.. That is more than I have ever received from WOW for over 5 years..

Seriously.. These threads are pathetic.. Like none of us make any mistakes.. It is really just sad is all..

They made a mistake.. So what.. They have publically apologized.. Give them a break.. They don't owe any of us anything.. We at least owe them some respect and decency.. They kind we should extend to any human being..
Who is the more foolish? The fool or the fool that follows him?

[.] Lost but never forgotten!! 12-01-2011 R.I.P.

chuixupu's Avatar


chuixupu
09.30.2013 , 03:59 PM | #14
Quote: Originally Posted by Andryah View Post
Normally, I would agree with you.

Thing is.. this is the second bite in the apple in the last week. They just borked up the patcher recently.. and now they did it again.

They need to do something to demonstrate good will this time IMO.
Exactly. Bioware needs to do this for themselves as much as us. Good PR is never a bad thing.
Wardens of Fate / Alea Iacta Est
The Tarkus Legacy ~ The Harbinger/Jedi Covenant

RakeshZeal's Avatar


RakeshZeal
09.30.2013 , 04:00 PM | #15
Quote: Originally Posted by MajikMyst View Post
You asked for compensation... Go read your own post if you don't believe me..
Yes I asked compensation, not a refund. Please dont get the words confused.
-The Harbingers Legacy

Thylbanus's Avatar


Thylbanus
09.30.2013 , 05:04 PM | #16
Quote: Originally Posted by RakeshZeal View Post
Add those up to each sub and your looking at $200,000+

I ask not for a refund, Im simply ask a few people to stay late and push a patch that wasnt ready to begin with.
Look up the Mythical Man-Month. Then you will understand that more means less.
It's amazing how loud a dollar can be.
"Computer games don't affect kids; I mean if Pac-Man affected us as kids, we'd all be running around in darkened rooms, munching magic pills and listening to repetitive electronic music." - Kristin Wilson

Roysten's Avatar


Roysten
09.30.2013 , 05:09 PM | #17
I wonder what title they will give us for this farce.

RodneyMcNeely's Avatar


RodneyMcNeely
09.30.2013 , 05:13 PM | #18
Quote: Originally Posted by MajikMyst View Post
So they made a mistake.. I am sure you all have made mistakes too..
We'd be fine if major screw-ups and a genuine lack of care were one-offs or isolated incidents.

Unfortunately, this is a pattern of behavior for the developers of this game. A wonderful game, ruined by either gross incompetence or a massive lack of funding/staffing.

Primarch_PWnD's Avatar


Primarch_PWnD
09.30.2013 , 05:18 PM | #19
Well, screw compensation, I'm just upset that I can't log on or play at all until I get off of work tomorrow evening. The one lousy weekday in forever I got to log in and play before sunset. It SO figures.

I should get a full set Darth Malgus' lore-armor for this
Rebel Alliance
Ancient Ones

Prophecy of the Five

Elfa's Avatar


Elfa
09.30.2013 , 05:20 PM | #20
Quote: Originally Posted by MillionsKNives View Post
Would you like your $.25 as cash or check?
I want it in EA stock. At the rate they're going, $.25 cents will buy me a controlling interest.
I'd like to sit down with the guy responsible for having Busta Rhymes fight Michael Myers in HALLOWEEN RESURRECTION. Then, before he could speak, I would slap him so hard his face would explode and his dog would die." - Jim Law