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i cant activate the account

STAR WARS: The Old Republic > English > Customer Service
i cant activate the account
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futbest's Avatar


futbest
09.11.2013 , 06:02 PM | #1
ok i broke my nerves.I try with 2 different cards visa to activate account my friend and i can't..tells me An error has occurred while trying to process your request. Please, try again later consecutively..what happened? i make and second account and he told me this again..and it is not and every attempt I make,My eating one euro for process And in the end nothing happens...Look a bit and help me..I have spoiled 30 euro and has not been activate the account..the name of account is giacomakos

Beruthien's Avatar


Beruthien
09.11.2013 , 06:07 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings futbest,

Please contact our phone support for assistance with this issue.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
Beruthien| BioWare Customer Service Forum Support

futbest's Avatar


futbest
09.11.2013 , 06:11 PM | #3
Quote: Originally Posted by Beruthien View Post
Greetings futbest,

Please contact our phone support for assistance with this issue.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
come on i cant telephone there..I am from Greece and will be charged very..we dont have money to thow away and my english is low....u cant help me from here?

Beruthien's Avatar


Beruthien
09.11.2013 , 06:14 PM | #4 Click here to go to the next staff post in this thread. Next  
Greetings futbest,

I am sorry, but we are unable to assist with Billing related issues via a public forum. I can recommend using VoIP software to place the call as this should be less expensive.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
Beruthien| BioWare Customer Service Forum Support

futbest's Avatar


futbest
09.11.2013 , 06:15 PM | #5
Quote: Originally Posted by Beruthien View Post
Greetings futbest,

I am sorry, but we are unable to assist with Billing related issues via a public forum. I can recommend using VoIP software to place the call as this should be less expensive.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
what is the VoIP?

Beruthien's Avatar


Beruthien
09.11.2013 , 06:49 PM | #6 This is the last staff post in this thread.  
VoIP programs are software that you can use to place calls over internet, for example Skype.
Beruthien| BioWare Customer Service Forum Support