Players with a sense of entitlement

Of course, and I think they know this too. Or should I say, I hope they know this. The bottom line ends up being this: an MMO must evolve to survive. Players will not play in a static environment for long. The days of 1 year major updates are over in this industry. The game also has to evolve into something that the players want to play. Look at SWG for an example of this. Once they changed the combat system - which is something the players didn't want or ask for, but some bright developer thought it would be a good idea, the game lost 80% of its base. Innovation is all about taking chances. Same chance Henry Ford took.

On the current course, BW/EA is not taking any chances to be innovative. The Cartel Market was a great business model to revive interest in the game. That will not keep the majority interested for long. And they will pay for that in the long run.

you're creating a hypothetical with the intent of disproving the statement. it's a slogan that implies customer satisfaction is important. your hypothetical does not address the intent of the statement. i assume it's either because you want to be disagreeable, or because you don't know what "the customer is always right" means. my assertion stands, at least as far as i'm concerned. if you're working with customers, you should try to treat them well and listen to their concerns. if you are in a decision making position that can effect your product, you should try to develop the product your customers want based on the feedback you receive from your customers.

surely andryah did not see my statement saying this was absolute? she should have me on ignore. if she took me off ignore, i will work harder to get back on that list. anyway, henry ford didn't sell horses. if he really did have customers asking for faster horses, it would have been outside his product's scope anyway. he made cars, and he made them less expensive so more people could afford them. he is well known for developing an efficeint production process; he was not well know for customer satisfaction. due to the fact that he was able to produce more cars at a lower price, he had no competition at his price point. he could afford to piss off his customers. when other car companies developed similar manufacturing methods, ford had to start competing. for example, ford cars had to be made available in different colors, because that's what his customers wanted. it didn't matter how inflated of an ego ford had, if he didn't listen to his customers and tailor his product to what they wanted, he would have gone out of business.

obviously bioware is not in the same position. bioware didn't innovate and corner a market.

And that's up to Bioware to decide. They have metrics you don't.

The problem is the data is telling them a very different story than the most vocal forum posters spout. The data tells them where players go, what they do and where they spend their money.

You might have some awesome ideas but they might not realistic based on the developer vision of this game.

/Agree with this. I also think people come here to argue because they like their own thought process or something. Some of the arguments presented in this thread are made with very minimal thought

their data says a dps sorc can 'heal to full.'

they said they don't want a dps sorc to be competitive as dps. they said that, due to the fact the sorc has a heal ability, they should not be able to put out as much dps as other dps classes. the players are saying that is the wrong outlook to have. the players want sorc dps to be competitive as dps.

in that case, it has nothing to do with metrics.

If their "data" was so accurate they could provide the optimal gaming experience and double their growth rate by providing what people want. Call it a hunch, a new daily area is not what people want for the future of the game.

You mean not what some people want. I'm happy with new daily options. They can be really fun when I only have 15-30 minutes to play.

I personally do think that there is a sense of entitlement with some players, as there is with every MMO I have ever played. That being said, I do think that there is a big difference between plain out complaining for the sake of it, entitlement and giving actual constructive criticism.

Now plain out complaining for the sake of it is silly as it helps no one apart form perhaps the individual who gets to let off some steam. I have seen many players who let off a rant, yet still seem to pay a subscription for the game. Constructive criticism on the other hand is a very important aspect to almost anything, be it a MMO, TV show, novel etc . . . and it should be encouraged by all of us. The devs need to know what is working and what is not. I also believe that positive feed back also counts, despite some saying that it is useless and that all who do it are 'fanboys' (A horrible word I think). I believe that entitlement is rife in certain areas, but I do wonder whether I have a different idea of what entitlement is then the OP. My idea of entitlement is less about complaining, which as I said is a good thing, and more to do with players attitudes to certain things and changes.

Lets take Treek for an example, and the CM in some ways. When it was revealed that Treek was going to be available via both in-game credits/Legacy 40 and through the CM, there was a lot of threads complaining about this, demanding that Treek be only added via the in-game option. Despite the fact that it didn't matter to them or effect them in anyway how anyone else got Treek, they demanded that it only be added via in-game. I can only assume it is because they wanted to show off Treek to those who had yet reached that level. The same can be said for items added to the CM, which seems perfectly reasonable to me, yet seem to cause others to grind there teeth when they update the store and complain that all items should only be added via in-game (Which they are in a way thanks to the fact you sell the items for in-game credit on the GNT). That to me is entitlement, demanding that they should have something to 'show off' that others don't and that there way of play should, and must, be the only option for everyone.

Another example could be the end of ME3. Now personally I didn't mind the end, it wasn't perfect but it was alright and I have seen far worse in my gaming lifetime. In the end though, I believe that BW perfectly had the right to end the story in whatever way they wanted. It was there story to create, we were basically just along for the ride. The whole 'taking back Mass Effect' movement was rather silly in my opinion. I certainly think I am in the minority though!

I am not sure that is what the OP meant, but that is simply what I believe given the situations at hand!

Don't forget the fact that playing as a different gender also creates a very different experience. I don't see why people seem to complain about a lack of repeatability with the game. If you play it right then every character and alt will be a different experience. It's one of the reasons I love the game!

Well I never really expected them to add an entirely different quest path for every class, and I dont see what is wrong with that as long as the quest stories are good. A lot do have different endings and options depending on the Light/Dark choices anyway so I find it interesting exploring these stories with different personality characters .

In my mind, that is the point of level 1-55. Its to explore the story and learn how to play your class for endgame, not to make every battle a hardcore Operations-level fight.

Actually there are some cases in which your race is bought up. I experienced a small reference playing as a Twi'lek Sith Inquisitor, and I believe there is some different dialog if you play a Chiss Imperial Agent. I do agree that it would be nice if race was a bit more important to the story though.

Actually it dose effect your characters story a fair bit. Not as much as say the choices in say ME or DA, but that's not surprising given that this is a MMO. The IA, for example, has quite a few big options at the end depending on your choices.

I agree. There is so much verity in what players enjoy and demand that no game, be it single player or MMO, will ever be considered perfect by eveone. No matter what they add, there are going to be players who love it and players who hate it.

Please elaborate; which elements of the Empire's Section X daily "Bioanalysis" do you find fun? Is is the killing of 10 beasts(that are either silver champions solo or pack of champion, regulars or gold bosses) or picking up 10 bones and poop? Is it the sequential stages that lead to a tent to click on a console? Is it riding into a green mission instance to tag a boss rancor with a dart and then kill it? Or is it the delivery back to base to a dropbox with no intro or outro voice acting?