Players with a sense of entitlement

No. Its not.
You aren't entitled to anything except that which the TOS dictates you are. Usually that's a temporary game license to access the service and perhaps use of its forums (as provided).

That's it bub.
Its up the CONSUMER to decide if the service they get is appropriate for their level of expectation.

Examples:

If you continue to pay/play and don't complain much or don't participate in the forums = you are ok with the level of service as far as Bioware is concerned.

If you cancel your sub/delete char/stop playing = you are NOT ok with the level of service and have decided to move your money elsewhere. As far as Bioware is concerned, this means you are NOT ok with the level of service.

If you continue to pay/play but come to the forums to make suggestions, propose changes = you are ok with the level of service as far as Bioware is concerned.

HERE IS THE TRICKY ONE:

If you continue to pay/play but constantly make complaints/criticism on the forums, make idle threats, etc = you are OK with the level of service as far as Bioware is concerned.


Do you see how that works? Smart consumers spend their money where they want.

It's this second point that allows us, as the customer, to dictate where we would like to see the game go. It's our interest in the original product that keeps this game going. Therefore, its in their best interests to make the broad amount of players happy or they will leave - Just as they did before F2P came out.

For God/Jehova and Alah's sake
nerds:
take a break

[B]

If you continue to pay/play but constantly make complaints/criticism on the forums, make idle threats, etc = you are OK with the level of service as far as Bioware is concerned.

That's very black and white and guess what the world isn't?

As I've asserted in my other posts in this thread, If you adopt a hard line approach in business, you have already lost. This game's developers and "combat people" have shown little inclination to fix the various class balance issues which is what the majority of loyal customers care about. Yes the new players are happy just being in the game and playing, and they have catered to these players making the early leveling experience and re-leveling easier and more fun. However, in an MMO your loyal customers are the ones that say to their friends, "come play this game" When you alienate them by saying L2P or not addressing obvious issues like the Assassin tank who is woefully equipped to tank Nightmare modes, it takes whatever fun was left for those year long players away.

So yes, you're right. BW/EA owes us nothing. But in believing that, they will continue to lose subscribers. As for the people who come here to complain. It means they care and like the game, like me. I've decided to take another break from this game when Rome 2 comes out in October. Like others, if they start caring about this game again, I'll take another look.

For God/Jehova and Alah's sake
nerds:
take a break

Stop trying to be a master linguist and have the last word. "Entitlement" has a dictionary definition and anything beyond that is posturing and pointless wordsmithing that distracts from real issues, like the state of Assassins. Posting your personal idea of "entitlement" is a major perception problem.