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So who do we report exploits to?

STAR WARS: The Old Republic > English > General Discussion
So who do we report exploits to?
First BioWare Post First BioWare Post

MrJurgens's Avatar


MrJurgens
07.17.2013 , 01:06 PM | #11
I know what credit exploit you're talking about. I've seen others do it too, but not a lot since not many know about it.

branmakmuffin's Avatar


branmakmuffin
07.17.2013 , 01:11 PM | #12
Quote: Originally Posted by JimG View Post
I came across a credit exploit and submitted an in-game ticket and an email yesterday and have heard nothing back. I don't want to post the exploit on the customer service forum for obvious reasons because people might try to use the exploit before it's fixed. So who or where is the best place to direct an exploit so it gets shut down promptly?
You will never know the results of a report you make. What you reported may not even be an exploit. Most things players consider exploits are not.

JimG's Avatar


JimG
07.17.2013 , 01:22 PM | #13
Quote: Originally Posted by EricMusco View Post
Hey JimG,

As folks have stated in this thread the right thing to do is definitely to submit an in-game ticket (as you have done). It may take a bit before you get a response but that is the correct path! If you want, shoot me a PM with the ticket # and I can make sure the right eyes see it.

Thanks!

-eric
Thanks, Eric! I PM'ed you the in-game ticket #.

JimG's Avatar


JimG
07.17.2013 , 01:24 PM | #14
Quote: Originally Posted by Hizoka View Post
it does not matter who you report exploits too they simply do not care about them because it would cost them a player.
Not true. They've shut down several exploits and they usually drop an immediate patch to fix exploits rather than letting them sit until the next weekly maintenance.

Quote: Originally Posted by branmakmuffin View Post
You will never know the results of a report you make. What you reported may not even be an exploit. Most things players consider exploits are not.
I never said I wanted to know the results....although it will be pretty easy to tell whether it gets fixed or not. I just wanted to make sure someone over at BW is aware of it....and it's definitely an exploit, or at least something that could very easily be exploited due to a bug/error.

Tsillah's Avatar


Tsillah
07.17.2013 , 01:25 PM | #15
Quote: Originally Posted by JimG View Post
Thanks, Eric! I PM'ed you the in-game ticket #.
Good idea, because as much as I enjoy this game, I have nothing positive to say about the bots and cs people that deal with the tickets.

There is a CS forum here too btw, but I haven't had much success via the in game ticket system, certainly in more recent times. I am not impressed by CS in general here but the in game ticket puts a whole new meaning to CS failure in my opinion.

There, I said it without using any swearwords...I'm proud of myself.
Et In Gehenna Vixi...

Burtlebe's Avatar


Burtlebe
07.18.2013 , 10:54 AM | #16
Quote: Originally Posted by ImpactHound View Post
Was it related to collections? because its a known issue.

The game has had a long and interesting history of free money from nothing, I can just imagine what else will generate it in the future.
I must be really unlucky lol I have had to earn every credit I have made
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branmakmuffin's Avatar


branmakmuffin
07.18.2013 , 10:57 AM | #17
Quote: Originally Posted by JimG View Post
I never said I wanted to know the results....although it will be pretty easy to tell whether it gets fixed or not. I just wanted to make sure someone over at BW is aware of it....and it's definitely an exploit, or at least something that could very easily be exploited due to a bug/error.
The General forum is generally not the place to inform BWEA of bugs, etc. It's the place. Putting it here calls attention to its existence, prompting others to try to figure out what it is and how to use it (assuming it is in fact an exploit).