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Hey! BUG!!!!!????

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Eeleek's Avatar


Eeleek
06.25.2013 , 10:31 AM | #1
Hey, i've just initiated a character transfer, it took my player to the destination server sound,
then all of a sudden it went to f2p
everything and then now it's changed me to the PREferred status when i'm a subscriber! now i'm locked off Customer Service and all my chars!!!!

Ashenti's Avatar


Ashenti
06.25.2013 , 10:32 AM | #2
don't you need to be a subscriber to post here?

Eeleek's Avatar


Eeleek
06.25.2013 , 10:34 AM | #3
Yeah that's what i thought, but i aint free to play. but its took my characters all to free to play, and then all my other chars are locked, and i cant get in game support cause im free to play since character transfer!

Hizoka's Avatar


Hizoka
06.25.2013 , 10:35 AM | #4
Quote: Originally Posted by Eeleek View Post
Hey, i've just initiated a character transfer, it took my player to the destination server sound,
then all of a sudden it went to f2p
everything and then now it's changed me to the PREferred status when i'm a subscriber! now i'm locked off Customer Service and all my chars!!!!
it didn't do that to me...

Eeleek's Avatar


Eeleek
06.25.2013 , 10:36 AM | #5
Thanks for rubbing it in!

TheBBP's Avatar


TheBBP
06.25.2013 , 10:36 AM | #6
Quote: Originally Posted by Eeleek View Post
Hey, i've just initiated a character transfer, it took my player to the destination server sound,
then all of a sudden it went to f2p
everything and then now it's changed me to the PREferred status when i'm a subscriber! now i'm locked off Customer Service and all my chars!!!!
Gotta read the fine print. You will never have Subscriber status again after a transfer.
Master No'ja Vace -The Ebon Hawk Server
Co-Leader, The Way of the Maker - Family style Christian guild.

serventis's Avatar


serventis
06.25.2013 , 10:38 AM | #7
This has also happened to me i log into swtor says my account is now preferred status with Restrictions on it 2 characters active ect.. but when i check my swtor account on the website it says i still have 28 days of subscription left on a recurring monthly payment
If you reply with TLDR you shouldnt be replying at all.

EricMusco's Avatar


EricMusco
06.25.2013 , 10:39 AM | #8 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by Eeleek View Post
Hey, i've just initiated a character transfer, it took my player to the destination server sound,
then all of a sudden it went to f2p
everything and then now it's changed me to the PREferred status when i'm a subscriber! now i'm locked off Customer Service and all my chars!!!!
Hey Eeleek,

We are aware of the issue and are looking into it now. I will post any updates as I have them. Thanks!

-eric
Eric Musco | Community Manager
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Eeleek's Avatar


Eeleek
06.25.2013 , 10:40 AM | #9
well if you can look into mine personally as i really don't wanna spend any more money ringing after i've just bought the coins to transfer more than what i needed.

Icebergy's Avatar


Icebergy
06.25.2013 , 10:42 AM | #10
This did not happen to me. My transfer completed successfully with no issues and my transferred character was able to log in to my server within about 30 seconds.
This signature is a slap in the face!
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