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Concerns About Players Being Suspended

STAR WARS: The Old Republic > English > General Discussion
Concerns About Players Being Suspended
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Katalyst's Avatar


Katalyst
05.23.2013 , 07:28 AM | #81
Exploit imo is where someone downloads 3rd party sotfware to increase there abilities in a game.. this whole "exploit" is someone whose has been smart enough to see through the nickel and diming process Eaware has embarked on and without a second's thought used this to his benifit... they havnt had any monetary gain only save themselves an expense, why to players have to be punished cause they keep on making the same silly mistakes over and over and over...
these players should be given an award and the person with this idea of the collections.. which lets be serious is nothing more than a collosal expansion to the cash shop.. needs to maybe focus a little more on costomer and sub retention cause i dont think theres a single person on this forum that isnt sitting and smiling to themselves watching another floppy attempt at EA tryna make another quick buck. and now that they failed they ban players... unprofessional and actually quite childish i refer to the kid, magnifying glass, anthill anology i made earlier

Quote: Originally Posted by Alec_Fortescue View Post
Mind you that cartel coin unlock provided crystals for the entire account. Considering the amount of hours required to get a legacy weapon one could also assume that coins are the lazy option or account-wide unlock. TOR is not meant to be pay to win, isn't it? I don't know if someone got banned for spawning star ship upgrades which could also be bought through cartel coins.
the ability to pay real money to get stats on other toons besides the ones that it was farmed on originally is the definition of Pay2W very solid point im sure i can find a post by BWare themselves saying the cartel market will never make Swtor be Pay2W. but hey based on the amout of backtracks they've done on promises in the last year im no longer surprised at this.

Alec_Fortescue's Avatar


Alec_Fortescue
05.23.2013 , 07:34 AM | #82
Quote: Originally Posted by Katalyst View Post
Exploit imo is where someone downloads 3rd party sotfware to increase there abilities in a game.. this whole "exploit" is someone whose has been smart enough to see through the nickel and diming process Eaware has embarked on and without a second's thought used this to his benifit... they havnt had any monetary gain only save themselves an expense, why to players have to be punished cause they keep on making the same silly mistakes over and over and over...
these players should be given an award and the person with this idea of the collections.. which lets be serious is nothing more than a collosal expansion to the cash shop.. needs to maybe focus a little more on costomer and sub retention cause i dont think theres a single person on this forum that isnt sitting and smiling to themselves watching another floppy attempt at EA tryna make another quick buck. and now that they failed they ban players... unprofessional and actually quite childish i refer to the kid, magnifying glass, anthill anology i made earlier



the ability to pat real money to get stats on other toons besides the ones that it was farmed on originally is the definition of Pay2W very solid point im sure i can find a post by BWare themselves saying the cartel market will never make Swtor be Pay2W. but hey based on the amout of backtracks they've done on promises in the last year im no longer surprised
You look like you're justifying exploiting the loopholes. That's not fine. However when the game features legacy weapon and we are, on every step, encouraged to make use of them and then we get a possibility to legitimately dupe weapon crystals....There is nothing creative here.

I am refreshing this page constantly since 8. How hard can it be to clarify things up and be honest with customers?

curtkram's Avatar


curtkram
05.23.2013 , 07:49 AM | #83
Quote: Originally Posted by Kilora View Post
First of all -- their policy is to NOT discuss it on the forums. Why? Because they don't have to. Everyone that was banned received an e-mail, and I guarantee they will clarify once everyone in the company knows the issue, and they confirm which bans were properly handed out.

I'm sure they will do as they've done before, and award any lost gametime to those who were IMPROPERLY banned. If you were banned for something considered an exploit, you have no legal recourse.

Believe it or not, I GUARANTEE they have a time-frame in which it is acceptible to offer a FULL explanation as to what is going on. By limiting this information, they limit the number of people who can continue to use this exploit.
hi kilora. i don't understand this comment.
presumably, everyone who was banned received an email saying they were banned. it's likely this email included a section of the ToS as to why they were banned. also, it's fairly plain that after reading that email, a number of people still did not know what they did to get banned.
so, should we presume they created an auto-ban script that just started banning people without human involvement? if there was human involvement or some sort of quality control, couldn't they have added a line to the auto-response that might touch on what the alleged offenders actually did? maybe this was all from a disgruntled employee who a was victim of high turn-over in their office? i'm fine with bioware not publicly declaring bans and such, but this seems to be different as it's affected multiple people. so you're just ok with mass auto-bans and figure it will all work itself out?

i remember once, after the rakghoul plague event, people came to the forums with optimism and praise. there were lots of threads and posts with people saying the game is fun and they want to see more stuff like this. the people who post on the forums haven't changed since then. i have a suspicion as to why posts like that are not common anymore. there are not enough people left in austin to advocate for the player and convince the developers, or the leadership, or jeff hickman, or whoever that they should be focused on fun content. makeb didn't really have all that much content to run through, and was book-ended on either side by cartel stuff. it was all gated access.

if eric wants his job of spinning this sort of thing to be a bit easier, i would suggest he break into the board room every morning and create a guerrilla advertising campaign (post signs on people's office doors and such) to create new content, including perhaps original events, new ops, new warzone maps, etc.. i think a lot of people, myself included, think that 'fun' has largely been given too low of a priority by bioware. if the player base had quality content to talk about, instead of a sudden trend in banning people without explaining why, i'm pretty sure the forums would become a more positive place.

Ratajack's Avatar


Ratajack
05.23.2013 , 07:52 AM | #84
Quote: Originally Posted by Turiya View Post
Firstly, not everyone reads pages and pages of patch notes or watches preview videos. That particular point was buried in the middle of the patch notes and I for one skim over a lot of stuff. Especially after seeing a big list of different cartel discounts being applied and removed.

Secondly, the TOS refers to bugs and taking advantages of game mechanics that give an unfair advantage. Given that these people were using a method IMPLEMENTED and INTENDED by BW to transfer BOUND items between characters how the hell do you think they were to assume that it was a bug or an unintended game mechanic? Why would you assume, given that any other bound crystal/mod/enhancement/armouring can be transferred between alts within legacy equipment, that doing so with Cartel items was specifically not allowed? I know I wouldn't. Given that the system has been in place for the last year or so I would see that as being an intended game mechanic and NOT an exploit or bug that gives an unfair advantage.

Argue it how you like, you're basically blaming everyone for a major screw up on BW's behalf. It wouldn't even be an issue if BW didn't go and mass suspend everyone. It's a pretty poor response and just makes it clear that if them losing money is involved they will move to stop unintended behaviour pretty bloody quickly. Meanwhile the game is still full of bugs that have been around for over a year.
BW provides tons of information regarding the collections system prior to it being implemented, even gives us the Revan's mask as an example, and puts it in the patch notes. They did just about everything they could have done to provide every player with the knowledge of how the collections system was designed to work, short of showing up on every player's doorstep and telling every player face to face. Yet you want to put the blame on BW because "not everyone reads pages and pages of patch notes or watches preview videos. " At what point does the player have to assume responsibility for their own actions and stop trying to find someone else to blame?

Secondly, yes, you had the ability to send bound crystals to alts via legacy weapons. However, prior to 2.1, were you able to produce crystals for FREE? No method of producing crystals for FREE existed in the game prior to 2.1 and the collections interface. There is a difference between sending a bound crystal that you paid for, got from a dropped weapon or created via artifice and sending a crystal that was absolutely FREE.

Calabask's Avatar


Calabask
05.23.2013 , 07:54 AM | #85
Quote: Originally Posted by curtkram View Post
hi kilora. i don't understand this comment.
presumably, everyone who was banned received an email saying they were banned. it's likely this email included a section of the ToS as to why they were banned. also, it's fairly plain that after reading that email, a number of people still did not know what they did to get banned.
I believe, most people like myself, only got the following explanation:

"After completing an investigation of your Account, we have identified the following violation:

Violation: Economy Exploitation (extreme)

Due to the severity of the violation, we are suspending your account for 1 week (168 hours) effective immediately.

Our penalty system is cumulative. This means that if you continue to violate our Terms of Service in this way, the next penalty applied may ultimately result in permanent account closure."

With no information past that.

Ratajack's Avatar


Ratajack
05.23.2013 , 07:55 AM | #86
Quote: Originally Posted by Alec_Fortescue View Post
How come cartel market is not pay to win now? People did grind for weeks to get their legacy weapons. Not all players have them. Its weeks of effort to get one and now they're not even allowed to use it? I really assumed this was working as intended and I praised it few days ago on forums here. Paying cc allows u to skip a very long weapon grind + make an account unlock. Exploits are when something is achieved really easily. This required me to spend additional hours to get the necessary item which was included for the sole purpose of sharing items between the legacy (not account). Too bad Bioware didn't address it when it was brought to their attention much earlier.

Whatever I did - it didn't even get me a slight advantage (and that's what exploits are supposed to do!).

And I can't see which thing in the patch notes ppl are referring to.
It gave you an advantage in that you did not have to pay the CC cost to unlock the crystal account wide. It also enabled you to keep those 5 unbound white hawkeye crystals, a value of at least 5 million I'd estimate, unbound and available to be sold on the GTN.

curtkram's Avatar


curtkram
05.23.2013 , 07:57 AM | #87
Quote: Originally Posted by Kilora View Post
As it should be. They added a NEW feature, require you to pay CCs for it, and people are circumventing that.

THEY, however, should've fixed this issue when it was originally reported a week ago -- and in all honesty should've caught this ahead of time.
i'm going to kind of add this to my previous post, as i think it reinforces my position. we shouldn't even be talking about what bioware can do to get an extra couple dollars out of their subscribers. we should be talking about the content. but since there isn't much new for gameplay, and since there are a lot of good reasons to complain, this is what the forums have become.

they need to get back to the fundamentals of developing a video game. it should be a fun game. add the monetizing bit on top of that. don't take away the 'fun game' part because you're so focused on how to monetize color crystals and cats. banning people for no reason does not fit into the 'fun game' part; that falls into mismanagement.

Alec_Fortescue's Avatar


Alec_Fortescue
05.23.2013 , 07:58 AM | #88
Quote: Originally Posted by Ratajack View Post
It gave you an advantage in that you did not have to pay the CC cost to unlock the crystal account wide. It also enabled you to keep those 5 unbound white hawkeye crystals, a value of at least 5 million I'd estimate, unbound and available to be sold on the GTN.
lol? Who says there weren't bound. I had a white crystal inside the lightsaber there.

Calabask's Avatar


Calabask
05.23.2013 , 08:00 AM | #89
Quote: Originally Posted by Ratajack View Post
It gave you an advantage in that you did not have to pay the CC cost to unlock the crystal account wide. It also enabled you to keep those 5 unbound white hawkeye crystals, a value of at least 5 million I'd estimate, unbound and available to be sold on the GTN.
Except some people only spawned the crystals on their characters and did not transfer them, which is legal to do and there by design. For instance, on my sage, I have the Thul Statesman set unlocked as I equipped it on him. Via collections, I can spawn as many copies of that outfit as I damn well please on him. This is the same for color crystals. Additionally, some people have transfered crystals from one character and unlocked them on others and DID NOT RECIEVE A BAN. And additonally some people PAID THE CARTEL COIN UNLOCK FEE AND STILL GOT BANNED. So, I'mma pull out my inner San'torum here momenetarily, ergo therefore concordingly, the matter is more complex and twisted than people are assuming it to be. It is not a simple matter of people dupping color crystals, transfering them via legacy weapons, or vendoring items either accidentally or purposefully. It is, in fact, a cluster****.

Radzkie's Avatar


Radzkie
05.23.2013 , 08:02 AM | #90
So...I didn't get banned or anything but I'm wondering something...

My friend has a sage and sorc lv 55. She has a legacy hilt with BiS mods that she sends between the two. If she used a duped crystal in her shared legacy hilt, would she get banned? Is sharing legacy gear between characters now dangerous?

Uhm... I'm going to text her now actually and warn her about this...
Imperial Agent: "Are you done talking? Can I go ahead and kill you now? Yes? Good."