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How I got pwned by BioWare OR a REAL reason to unsub

STAR WARS: The Old Republic > English > General Discussion
How I got pwned by BioWare OR a REAL reason to unsub

LordArtemis's Avatar


LordArtemis
05.22.2013 , 09:49 AM | #101
By the way...I am of the opinion that asking a player to post proof of a claim is not incredulous, especially when making a claim that can actually effect subscriptions. This type of post could cause folks to sour that can't post on the forums but were considering subbing...yet have active lifestyles and can't be in the game enough to make sure they get all of their mail all the time.

A stretch, sure...and this is not to say the OP is not honest. It sounds plausible. But I don't think it's unreasonable to ask for some solid proof considering the negative effect this could have on feelings toward the CS staff. It's not like folks haven't made up things in the past to try and make Bioware look bad (remember the whole "banned for sending money to my alts" fiasco?).

By that token there are those that have claimed that absolute facts, even when admitted publicly by Bioware ("poor choice of words" comment by a dev) will still try and disseminate completely false information to denigrate those that are trying to explain the truth to others. It's downright propeganda.

I'm frankly wary of any opinion or statement that sits to the extreme right or left of center.

Just my slant.

DarkWyndre's Avatar


DarkWyndre
05.22.2013 , 09:50 AM | #102
Quote: Originally Posted by LordArtemis View Post
Actually this is only partially accurate. Any mail sent from Bioware that is not deleted has no expiration date. I still had old mail in my account....a few letters sent from quest NPCs, and one from when I purchased the digital edition months ago. It doesn't seem to expire. All of them had been opened and emptied already. It let me know how long I have been gone.

Which brings me to my next point...auction item mail is designed to delete itself the moment you draw out the contents as far as I understand. Same with items that get sent to players from other players. So the deletion could be a result of the system being on "delete hold" and having to clear the spool, so to speak after a certain amount of time to keep the database from getting overloaded.

You can have up to 50 items up for auction. Imagine all of those items coming off the GTN after expiring, and imagine just 2 percent of the current subs...around 500k, or 10k players....that's around 500k unique database items held in limbo. That's quite a bit of information storage.

It's just not feasible probably to keep it more than 30 days with the resources they have in place. At least that would be my guess.
I think you vastly overstate the actual disk space requirements and/or understate the cheap availability of storage anymore.

Storage space was a concern when MMORPGs were in their infancy. MMO companies have allowed that perception to remain a concern because they profit from charging for things like "extra character slots" that simply don't have a tangible cost to them.

The actual problem is processor capacity. How much information needs to be crunched at any given time has a direct impact on things like load time. That's why people with amazing computers have essentially the same load times as people playing on glorified netbooks. It's not our computer's that are taking so long to load... it's the game being designed so that it holds you on a loading screen until the server is done doing its business with you and ready to release you into the proper resources.

11-11-11 Better than expected

Athrandiel's Avatar


Athrandiel
05.22.2013 , 12:18 PM | #103
bumpity bump bump....

after page 10 i start counting signs <3333
May the force be with You
The Red Eclipse
Shadows Legacy
Andengels - Shadow Venders - Commando Anderei - Guardian

LordArtemis's Avatar


LordArtemis
05.22.2013 , 12:41 PM | #104
Quote: Originally Posted by DarkWyndre View Post
I think you vastly overstate the actual disk space requirements and/or understate the cheap availability of storage anymore.

Storage space was a concern when MMORPGs were in their infancy. MMO companies have allowed that perception to remain a concern because they profit from charging for things like "extra character slots" that simply don't have a tangible cost to them.

The actual problem is processor capacity. How much information needs to be crunched at any given time has a direct impact on things like load time. That's why people with amazing computers have essentially the same load times as people playing on glorified netbooks. It's not our computer's that are taking so long to load... it's the game being designed so that it holds you on a loading screen until the server is done doing its business with you and ready to release you into the proper resources.
This is a fair point, and I concede it could be correct compared to my view.

Kilora's Avatar


Kilora
05.22.2013 , 12:42 PM | #105
Quote: Originally Posted by Athrandiel View Post
bumpity bump bump....

after page 10 i start counting signs <3333
What on earth is the point of bumping this? Seems clear that the OP was either called away on another emergency trip to a remote country, or has abandonded the post and/or refused to post his proof.

Not really anything constructive in the thread.

DarkWyndre's Avatar


DarkWyndre
05.22.2013 , 01:01 PM | #106
Quote: Originally Posted by Kilora View Post
What on earth is the point of bumping this? Seems clear that the OP was either called away on another emergency trip to a remote country, or has abandonded the post and/or refused to post his proof.

Not really anything constructive in the thread.
It's also possible he got in touch with Bioware support and they helped him and asked him to not add any more fuel to the fire. Any "proof" he could supply would only be screenshots of cut-and-paste support replies anyway, and that's not proof of anything really. He can't prove to anyone here that he had those things listed. His story matches up what I would expect from someone who deals in very high end items, and apparently he's known on his server as someone who deals in that kind of stuff.

But how can he "prove" to that bioware shill who came in here that he had those things listed several months ago?

His reputation and story line up with the way top end items are sold in the game, so I'm inclined to believe him. Whatever took him away suddenly is his business and not ours. Many people work in job fields that require international travel, sometimes on amazingly short notice.

11-11-11 Better than expected

Andryah's Avatar


Andryah
05.22.2013 , 01:30 PM | #107
Quote: Originally Posted by DarkWyndre View Post
Is there a thread you don't show up in and spin on behalf of bioware? No wonder people think you're a company shill.

blah... blah... blah....

And you wonder why people are convinced you're a bioware exec or something.
1) Public forum, public topic, topic, accusations, and absence of proof all courtesy of the OP. I will post in any public topic I choose and will share my views and opinions on the topic that I choose to. I did not start the thread.

2) I don't actually wonder at all why people think what they choose to think. Nice try. In your case though , it is self-evident why you think the way you do.

Quote: Originally Posted by DarkWyndre View Post
Andryah appears to be attacking the OP though, with very poor logic. By very definition, attacking one side is defending the other.
Nonsense.
When you find yourself surrounded by hostile Clowns... always go for the "Juggler" first.

Kilora's Avatar


Kilora
05.22.2013 , 01:35 PM | #108
Quote: Originally Posted by DarkWyndre View Post
It's also possible he got in touch with Bioware support and they helped him and asked him to not add any more fuel to the fire. Any "proof" he could supply would only be screenshots of cut-and-paste support replies anyway, and that's not proof of anything really. He can't prove to anyone here that he had those things listed. His story matches up what I would expect from someone who deals in very high end items, and apparently he's known on his server as someone who deals in that kind of stuff.

But how can he "prove" to that bioware shill who came in here that he had those things listed several months ago?

His reputation and story line up with the way top end items are sold in the game, so I'm inclined to believe him. Whatever took him away suddenly is his business and not ours. Many people work in job fields that require international travel, sometimes on amazingly short notice.
If you bothered to read my posts -- his story DOESN'T match up with anything realistic.

They wouldn't claim there are no logs of the items, if he actually had the items. That would be a blatant lie on the CS part. They DO restore items for people -- they've even posted exactly what the policy is -- 3 restores per 6 month period, subject to approval and investigation. Plenty of people have even attested to having items restored for them.

Even more have said they needed to submit multiple tickets, or call in, before someone would actually restore said items. ESPECIALLY if he spent CCs on the items -- they KNOW whether or not he had them.

In the HIGHLY UNLIKELY event that he was called away for work on such a short notice, and was gone for more than 30 days, and had absolutely no internet access -- that blows. And CS would recognize how much that sucks and give the items back.

It's called skepticism. You could use a healthy dose of it. People in MMOs are CONSTANTLY trying to trick the system to get things they don't deserve/didn't earn/never had.

Ontop of that, posting anywhere but the Customer Service forums shows he doesn't care to continue trying to get the items back. If you spent over 15,000 Cartel Coins on items that disappeared, you woulnd't shrug it off so quickly.

Andryah's Avatar


Andryah
05.22.2013 , 01:35 PM | #109
Quote: Originally Posted by DarkWyndre View Post
His reputation and story line up with the way top end items are sold in the game, so I'm inclined to believe him. Whatever took him away suddenly is his business and not ours. Many people work in job fields that require international travel, sometimes on amazingly short notice.
The OP made an venomous "I'm quitting" thread and laid out his reasons in the form of accusations, with no supporting evidence. Read in context.. the reaons are suspicous, but could also be true. Neither you nor I know for sure, and never will.

We each have expressed our opinions and views on what the OP reported. My comments, which you take exception to via ad homiem attack were not unique to me. A number of people have pointed out some critical potential flaws with what was presented. Why you singled me out for attack... only you can answer.

The OP has abandoned the thread, without further comment.
When you find yourself surrounded by hostile Clowns... always go for the "Juggler" first.

DarkWyndre's Avatar


DarkWyndre
05.22.2013 , 01:43 PM | #110
Quote: Originally Posted by Andryah View Post
1) Public forum, public topic, topic, accusations, and absence of proof all courtesy of the OP. I will post in any public topic I choose and will share my views and opinions on the topic that I choose to. I did not start the thread.
Nope, but you did come into the thread and in your first paragraph alone you insinuated at least four times that the OP is a liar. The worst part about your implications is that they were all illogical.

1.) It makes perfect sense that someone dealing in high end goods would have them all listed at the same time, yet you called it "miraculous" that the OP claimed this was the case.

2.) You implied that having a job that requires sudden travel is unlikely, and yet many professional fields sometimes required sudden travel for any variety of reasons.

3.) You implied that the OP should have easily been able to log into the game even though He was traveling; however, many companies issue work computers to employees and forbid the installation of personal software on them. There's absolutely nothing surprising about someone who works in an industry that requires sudden travel also having a work supplied computer and not being allowed to put their own software on it.

4.) Finally you misrepresented the OP's statement about what CS had at that time said to him. It's unclear from the OP whether the CS rep said that the logs didn't show the items or that the CS rep said there simply weren't logs. It's possible that enough time has passed that there aren't logs, but I doubt that. Since I don't work for Bioware, I cannot know for sure though. You automatically made the worst possible assumption about the OP and went with it.

In every forum post I have seen you make, you always choose to believe the worst about the person complaining and/or criticizing the game or Bioware and you always choose the best possible light to view the game and Bioware in. This is a choice. You then attempt to come up with some logic that seems rational to support the position you always choose.

The reason I say you always choose is because I can find no evidence in your post history of you actually putting together facts and letting them guide you to a conclusion. Every time, without exception, you paint Bioware and the game in the best possible light.

The second reason I have concluded that you choose a position and then try and build an argument to defend it is because your logic against the OP was absolutely horrible and just a smidge of rational thought completely knocks the legs out from under your entire first paragraph.

Although, I must say I do especially like the sheer ballsiness of your 2nd paragraph where you begin "I'm not implying the OP is lying or anything" (paraphrase by me) after you just spent a paragraph implying that the OP was a liar.

Quote: Originally Posted by Andryah View Post
2) I don't actually wonder at all why people think what they choose to think. Nice try. In your case though , it is self-evident why you think the way you do.
I should hope it's self-evident that (apart from rant threads I've started when I let me emotions get the better of me) I try to think through what people say and apply logic and rationality to it and come to a conclusion based upon the available information and what is most logical or rational to believe based upon that.


Quote: Originally Posted by Andryah View Post
Nonsense.
If people don't think you're a Bioware shill, then why do so many people say you are? Why did several people quote my post completely demolishing your poorly constructed argument against the OP and do things like "/hero" to it?

If your "Nonsense" was aimed at the statement "attacking one party is by definition defending the other" then I'm afraid you're the one stuck on nonsense. You cannot pretend to be neutral while you insinuate and imply and attack one party while trying to paint the other party in the best possible light.

You do attack people and you do defend Bioware. This isn't an opinion. It's a fact which anyone can verify by taking a read through your post history.



I do want to give you a kudos though for coming back into the thread. I thought for a moment that when confronted with actual logic and rationality your response was going to be to avoid responding.

Here's hoping that in your next response you will have the courage admit that your insinuations that the OP was lying and your implications against the OP in your first post in the thread were logically unsound.

11-11-11 Better than expected