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Paypal fails to process payments

STAR WARS: The Old Republic > English > Customer Service
Paypal fails to process payments
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TjcCoder's Avatar


TjcCoder
12.16.2011 , 04:33 PM | #1
The paypal option is NOT working. Basically, it works as I would anticipate until the following step:

Your order is being processed

Please don't click the back or refresh buttons.

After a period of time, it fails and comes back and says:

Error

It seems that this purchase request has already been submitted. If you want to make another purchase, start over.

I've confirmed multiple times that Paypal has no record of any transactions and when I check my account at swtor.com, it says that I have no subscriptions.

Going to try the credit card approach now.

TjcCoder's Avatar


TjcCoder
12.16.2011 , 04:36 PM | #2
Credit card payments work fine.

smore's Avatar


smore
12.17.2011 , 01:59 AM | #3
Yes, i can confirm both parts.
Getting the same error on my Paypal but works OK with credit card.
Council of The West

Andaliel - lvl50 Miraluka Sage || Andalei - lvl50 Mirialan Gunslinger

Revolting's Avatar


Revolting
12.17.2011 , 02:08 AM | #4
Getting the same error with Paypal.

The paypal side of it seems to be working fine; it is this site that is failing to process it after the paypal agreement has been completed. The EA logo spins a bit, and then it all fails.

D6-R8's Avatar


D6-R8
12.21.2011 , 01:43 PM | #5 This is the last staff post in this thread.  

Hi all,

This is just to inform you that the problem with using PayPal when subscribing has been solved. If there’s still any issue please report it back to us.

Thank you for your patience.

D6-R8 | BioWare Customer Service - Forum Support