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Haven't received cartel coins

First BioWare Post First BioWare Post

Orice's Avatar

04.17.2013 , 10:45 AM | #1
My sub is billed on the 14th, but I never got my coins. I got the security key coins though.

Bronholz's Avatar

04.17.2013 , 10:54 AM | #2 This is the last staff post in this thread.  
Greetings Orice,

Thank you for reporting this to us.

We'd like you to open an In-Game ticket regarding this issue. This will allow out Support team to look into the issue and provide you with further assistance.

Something to also be aware of is that it can take up to 72 hours for the coins to be transferred to your wallet. This means that the coins could arrive by the end of the day, for this reason we would advise you to wait until then before creating your ticket.

Bronholz | BioWare Customer Service Forum Support

Ziffron's Avatar

04.20.2013 , 11:45 PM | #3
Hi I haven't recieved my cartel coin grant it seems for 2 subscription periods, I don't normally keep up on it but my ledger says I haven't gotten my monthly grant since February... my subscription renews on the 20th of every month
The Merak Legacy
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