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Information Request: Crashing to Desktop

STAR WARS: The Old Republic > English > Customer Service
Information Request: Crashing to Desktop
First BioWare Post First BioWare Post

versari_girl's Avatar


versari_girl
04.03.2013 , 06:39 PM | #1441
Quote: Originally Posted by capennington View Post
Alright everyone -- stumbled across a common sense post and it worked.

If you get to the splash screen and your game crashes as the music would normally start just prior to bringing up character selection the do these easy steps -- I just got home from work, tried it 'normally' to see if it was fixed, it wasn't, did this and it worked on the first go.

**This is on a Win7 64-bit system

-> Go to your program directory and find 'launcher.exe'

-> right click-it, go to compatibility and change it to windows 7

-> run game


I hope this helps someone. If it works, repost it so others can see it since the idiots running the forums haven't listed this in their steps to resolve the issue.
Thank you thank you thank you for this suggestion! This fixed my game perfectly!

LawAssassin's Avatar


LawAssassin
04.03.2013 , 07:11 PM | #1442
The launcher is crashing almost as soon as it opens, followed by two errors for having multiple instances running at the same time . . .

For two days now . . .

RepulicEsteban's Avatar


RepulicEsteban
04.03.2013 , 07:34 PM | #1443
1) The Shadowlands and
Prophecy of the Five
2) Prophecy of the Five Two Characters...........The Shadowlands Three Characters
3) Frequency of crash - two time.
4) when the serve lost in connection, it is crash. I use my Display Name, Password, Key Security, i am ready to play it but the serve lists are empty and it wont allow me to play online.
5) DXDiag in below
Spoiler

erebor's Avatar


erebor
04.03.2013 , 07:49 PM | #1444
ty bioware

LordSilas's Avatar


LordSilas
04.03.2013 , 07:59 PM | #1445
Quote: Originally Posted by Daloin View Post
This process works!!!
worked here too

RepulicEsteban's Avatar


RepulicEsteban
04.03.2013 , 08:43 PM | #1446
Quote: Originally Posted by MegadonMega View Post
Do you guys actually get into the game itself or into the server list, which to me is empty.
Same me i do have issue with server is empty lists.

JediWolfcor's Avatar


JediWolfcor
04.03.2013 , 08:47 PM | #1447
My problem is: I double click my shortcut to my launcher, thats where I enter my Username and pass, then at top in red letters says:Updating Launcher please wait..., then closes me out to desktop! Error pops up saying "Only a single instance of this can run." Please fix this and please help me!

vonmats's Avatar


vonmats
04.03.2013 , 08:52 PM | #1448
This is preposterous.. Ive spent a serious amount of money on this game..!
I've tried Everything everyone have said on these forums.. Nothing works..
This should have been Repaired by now.. Its not the Customer's fault!

JediWolfcor's Avatar


JediWolfcor
04.03.2013 , 08:54 PM | #1449
Quote: Originally Posted by vonmats View Post
This is preposterous.. Ive spent a serious amount of money on this game..!
I've tried Everything everyone have said on these forums.. Nothing works..
This should have been Repaired by now.. Its not the Customer's fault!
I totally agree! We shouldnt be the ones figuring this out! We shouldnt be the ones helping others! They should be helping us!

Ayrial's Avatar


Ayrial
04.03.2013 , 09:00 PM | #1450
Quote: Originally Posted by vonmats View Post
This is preposterous.. Ive spent a serious amount of money on this game..!
I've tried Everything everyone have said on these forums.. Nothing works..
This should have been Repaired by now.. Its not the Customer's fault!
Agreed I have followd all their directions and even did a full re install
also how hard is it for hem to have a full downloadable install that doesn't: need the launcher on the site?

Dalarm