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Display names with numbers not working - IMPORTANT ISSUE PLEASE ANSWER

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Display names with numbers not working - IMPORTANT ISSUE PLEASE ANSWER
 
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Nimtwo's Avatar


Nimtwo
04.03.2013 , 05:05 AM | #1
Hello there.

I'm posting this on behalf of a friend, but judging from SWTOR Facebook page there are others having this issue.

As you know Display name is now required for logging. But with the new system numbers aren't allowed in the display name anymore. Problem is, it seems that those who had numbers in their display name can' log in their account anymore, here on the forums or on the launcher.

Thisis a very serious issue, Is Bioware aware and what is being done to rectify that?

AmberGreen's Avatar


AmberGreen
04.03.2013 , 09:05 AM | #2 This is the last staff post in this thread.  
Hi there Nimtwo,

We are aware of this issue. Our system has not allowed name creation to include numerical values for quite a long time, and we have compiled a list of affected accounts, are are working to ensure that each one is resolved as soon as possible.

Amber Green | Live Services Specialist
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