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Consolidated Post: APAC/Oceanic Server Concerns

STAR WARS: The Old Republic > English > General Discussion
Consolidated Post: APAC/Oceanic Server Concerns
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Stansman's Avatar


Stansman
03.25.2013 , 07:13 PM | #3381
I changed my mind about quitting the game and the first thing I get is this news. This is not a good sign for the game in general..even Free to Play has not stopped an entire region from being shut down.

TrueNovaZero's Avatar


TrueNovaZero
03.25.2013 , 07:14 PM | #3382
Okay. This has been tossed up before -- and before we get too into it understand this -- I play all aspects of the game -- I kid you not, PvP, PvE and RP. And yes I really mean RP in the same sense that the RPers who've been getting vocal about being against merges. I'm going to say this -- the RP population? An extreme minority within a minority. The RP community isn't all that large. Furthermore, majority of the RPers? Don't actually quite care. After conversing with each one -- even the ones who aren't vocal on the forums, some are even FOR merged servers.

The main reason why people want RP servers: maturity and retarded names.
The thing is? Even then, we STILL don't get those -- and the names? We're lucky if they get enforced. We still get "Snakesurprise Inyourpants" or "**** the <insertgenitalshere>puncher". Maturity? Well we call our server "Gav Dramagon" for a reason. I'm going to assume you can draw the conclusions.

But let's do the hard numbers. My nightly Teamspeak numbers from 7-15 people. Out of the 15, 5 RP. All of us PvP and at least 12 of us PvE. Out of the 5 RPers, 4 were for mergers -- the last was indifferent because for him, he was member of several progression groups so he had what he needed. After hearing the news, I login to TS and already I'm hearing the raging. This is at 11 AM in the morning for us -- on a Tuesday. Normally, this amount of people (8) don't login until late afternoon but the news spreads fast and here we are.

Now something else to understand -- I've always been for merge/transfers -- that is, one or the other. I understand the frustrations that the RPers would feel (but personally, I've always felt it was naysaying because our server is still actually quite bad in terms of enforcing the darn ruleset). But trying to be a better person, I say to support transfers instead because I know that the majority of people aren't gonna' stick around to make a couple of RPers (some of whom are even) happy and you know -- fair enough. Why force people to stick around when they really don't want to?

What the hell am I getting at?

Well, merging us to US servers? Probably one of the worse moves you can make. One of the major selling points that keeps us APAC players here is... APAC servers. Low ping. It's why we've had the gall to suffer having a low population for this long. Why we've done everything we can to stick it out -- why we as a server we came together (gav-daragon.enjin.com). Out of the people who're currently online, majority have already declared their intention to leave. The hard numbers you're looking at? Chances are you ticked off more people by doing this than simply merging us. The RPers? Minority within the minority -- I said it before. Had merges happened over this, you would have had a healthy community and worst case scenario -- you lose all the RPers. The truth is, many of the RPers would come around.

The best move, in my opinion and I'm sure quite a few here might agree is that you merged our servers and when transfers became available, offer it for free (or paid, seriously I doubt it makes too much of a difference at this juncture). The truth about RPing? You don't need to be subscribed. You are not making use of whatever functions you get by being subscribed so if you're an avid, hardcore RPer? You're actually cheating yourself. But from the money point of view? I'm going to assume that 2+2 is still equal to 4.

We're on Gav Daragon (if I didn't make that clear).

D_anger's Avatar


D_anger
03.25.2013 , 07:14 PM | #3383
should have picked it up, patch times no longer come with australian times and haven't since the last downtime. thanks for wasting our time guys, it doesnt take that long to look at 3 server populations and decide "no thats not sustainable" and then wait another 4 months to tell us ur closing the servers.

also, totally the wrong solution because what u didnt count on is that people would come back from american servers if they APAC ONE server was good. you would have actually had an expanding population rather then what u have now. play style doesnt mean anything to people on MDN (PVP) and RPers can RP anywhere, they will find a way and good on them. Your explanation is false. Admit its about money and you might retain some shred of credibility. but I still expect my money back for the expansion.
Kaelus the Incidental GM
REFUND EXPECTED

Scorpiooooo's Avatar


Scorpiooooo
03.25.2013 , 07:15 PM | #3384
Quote: Originally Posted by EricMusco View Post
Hey everyone,

To clarify a bit more about this decision. We did previously ask what folks on the forums would like to do as an APAC solution and some, but not all, offered up the solution of merging all APAC into one.
Ok Eric, let's start here.

You asked for a solution. The overwhelming consensus on this forum, one of the most viewed forums in your game, was for a Server Merge. The OPTION for FREE TRANSFERS to NA was brought up sparingly for a few reasons. Primarily for players that had re-rolled out of APAC and wanted their toons to join them on a different server. (With the exception of Allie who wanted to not play with some people due to conflicting personalities, and non-oceanic based players.)

Quote: Originally Posted by EricMusco View Post
The other option on the table was to merge APAC into the NA servers. When we discussed the options internally we looked to address everyone’s primary issues with APAC, low populations were creating a less than optimal game experience.

We went and looked at what current server populations looked like across all of APAC and to put it simply, even merging all of APAC together into one server would not solve the population problems. Even with that solution you would still see long queue times for things like Warzones and Group Finder. It was because of this that we decided that moving APAC into the NA servers was the best option.
Eric: You know this to be spin and more accurately, to be completely false.

Bioware and EA have not provided the community with numbers. But if you go to the community you will see that people have done the calculations, have spent countless hours calculating the number of active players on EACH of the three servers and determining that if they were merged, it would be a HEALTHY, SUSTAINABLE population.

What you have said here, is a LIE and you should be ashamed of yourself for even typing those words without PROVING with numbers that dispute what the COMMUNITY has gone out and gotten in the MONTHS you postured and ignored our concerns.

Quote: Originally Posted by EricMusco View Post
One thing to note is that there is no catchall solution here. If we move APAC to NA some folks will see increased latency
ALL will see increased latency of massively varying degrees.

Quote: Originally Posted by EricMusco View Post
, but they will have healthy server populations and can remain on their chosen server types.
And what about the masses of people who re-rolled on a DIFFERENT server type while you ignored us? For examble, how many people on Master Dar'Nala re-rolled on Harbinger? They are going to have characters split between two servers (Harbinger and Bastion) because you aren't even giving players the option to transfer to the server of their choice!

Quote: Originally Posted by EricMusco View Post
If we merge everyone into one APAC server, latency will remain in place but the current population issues will exist and players will lose their preferred server type.
*sigh* DId you not even read these forums? Did you read the massive threads of PvE players WELCOMING the PvP players into their community? DId you see how no-one from PvP cares if they lose PvP?

You asked what the community wanted and the overwhelming majority responded. Merge the servers, provide limited time free transfers.

Quote: Originally Posted by EricMusco View Post
Leaving things as they are leaves all of the current issues in place without a solution at all. This is one of the reasons getting the plan out to you folks took so long, we had to think long and hard about all of the implications of our decision.

-eric
No-one asked you to leave things in place without a solution. Eric, I understand you are just the messenger, but this is NOT what the community asked for and wanted.

People are going to vote with their wallets. You are going to see a massive drop in subscriptions AND active players when this happens. You didn't think long and hard about this, what Bioware did was make the simplest, easiest decision it had available to them.

Close the APAC servers and merge with corresponding NA servers: THE CHEAPEST OPTION.

You've got time now to see the community outrage, to see if maybe there's a way you can salvage something out of this decision. Offer transfers to server of choice. Find a way to help APAC players keep their character names. Do whatever you can, because if you don't change your attitude here, your going to suffer financially in the very near future. Look at how many people, in just a few short hours, have already decided to cancel their subscription.
Quote: Originally Posted by Clarian View Post
Luke's motivation to confront Vader wasn't to get a new belt.

Fols's Avatar


Fols
03.25.2013 , 07:18 PM | #3385
For those of you that think this is right for you. Good on ya, but let people voice their personal concern and just leave it at that. Just cause it suits your personal needs don't mean this is the best solution for everyone and to be quite frank, the people I've talked to are all unsubbing, which I did just minutes ago.

Now, you might say good riddance, but that just proves the point of what a short minded wet cloth you are.

Amlici's Avatar


Amlici
03.25.2013 , 07:21 PM | #3386
Quote: Originally Posted by Fols View Post
For those of you that think this is right for you. Good on ya, but let people voice their personal concern and just leave it at that. Just cause it suits your personal needs don't mean this is the best solution for everyone and to be quite frank, the people I've talked to are all unsubbing, which I did just minutes ago..
Yup I'm just voicing my last words before my sub runs out and I'll never come back to this game aswell. Played since APAC launch and enjoyed the game a lot but this was the final straw for me. Sick to death of overseas MMOs treating us like garbage.
Amlici 50 Operative Onti 50 Scoundrel
Dalborra APAC

Antipodes's Avatar


Antipodes
03.25.2013 , 07:24 PM | #3387
BW, can you at least give priority for transferring character names over inactive accounts and F2P?

There really needs to be a name releasing policy going forward.

Reverodacosta's Avatar


Reverodacosta
03.25.2013 , 07:27 PM | #3388
It seems to me that the only people complaining about populations and pop times are the players from the RP/PVP servers... If you're on those servers and complaining about these things, move to a populated server! I play on dalborra and have only experienced slow pops from just before f2p hit, since then and before that period it was great! I never got asked for any feedback on this issue and would have suggested a server merge for those players to move to dalborra. Or the option to move to a west coast server of the same type if it meant that much to them. But closing them all down is just ridiculous! I understand that 3 servers might not be cost effective to keep but surely 1 is?

I have played on the US servers from day one (final open beta weekend + early access) and transferred to the oceanic servers the moment it was available and I don't intend on keeping a sub going if I have to go back - I already get average ping at best and considering my girlfriend and I do mainly pvp, thats just going to be god awful to do and more frustrating then it already can be. Plus, I have NO ISSUES with population on the Dalborra server.

i also feel ripped off at the fact Biowoare gave us the pre-order option to pay and take our money for ROTHC only to close our servers down before it hits. Very underhanded move and we should be entitled to a refund due to them not providing a product as it was intended to be used. "I intended to play this on oceanic servers and now I can't do this"

This game experience on US servers is not worth the subscription fee

ZinBladez's Avatar


ZinBladez
03.25.2013 , 07:30 PM | #3389
Quote: Originally Posted by AshlaBoga View Post
APAC's 3 servers are less than 1 NA server because of how long it took to get around to making a change. If this had been done 153 days ago you could have just merged 1 server and then had 2 instead of 3. Now there's 0.
dont believe their lies. merging all three servers will be viable. atleast 80 players on dalborra at peak, so its fair to assume if merge all three , there will be atleast 160players peak. thats viable. i would take dalborraas it is then being forced to 250ping. and i sya atleast cuase thats the worse it gets 80 players, on average its 100 on dalborra.

PurpleCliff's Avatar


PurpleCliff
03.25.2013 , 07:30 PM | #3390
I would absolutely love to simply transfer to the APAC PvE server, and live happily ever after.

Is BioWare underestimating the APAC population? I can almost manage on Master Dar'Nala, so a merge of the 3 APAC servers would render a perfectly respectable population.
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