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Patch Times - no longer showing timezones

STAR WARS: The Old Republic > English > General Discussion
Patch Times - no longer showing timezones
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Jinsali's Avatar


Jinsali
03.25.2013 , 04:31 PM | #1
Why have they changed the patch times from showing the time zones and only showing GMT. This is now as annoying as WoW's patches were. In that you come home from work, think you have time to get a couple of hours of playtime in, only to be greeting with..server is shutting down in 15 minutes.

donzaro's Avatar


donzaro
03.25.2013 , 04:40 PM | #2
Quote: Originally Posted by Jinsali View Post
Why have they changed the patch times from showing the time zones and only showing GMT. This is now as annoying as WoW's patches were. In that you come home from work, think you have time to get a couple of hours of playtime in, only to be greeting with..server is shutting down in 15 minutes.
+1
.. i still agree America thinks they only sob on this planet , and that we Australians do GMT..
we paying customer so u better start informing us time correctly..

Tatile's Avatar


Tatile
03.25.2013 , 04:42 PM | #3
Quote: Originally Posted by donzaro View Post
+1
.. i still agree America thinks they only sob on this planet , and that we Australians do GMT..
we paying customer so u better start informing us time correctly..
The US isn't on GMT, it's.. PST? Either way, Bioware should at least have the decency to google a clock.

EricMusco's Avatar


EricMusco
03.25.2013 , 04:43 PM | #4 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by Jinsali View Post
Why have they changed the patch times from showing the time zones and only showing GMT. This is now as annoying as WoW's patches were. In that you come home from work, think you have time to get a couple of hours of playtime in, only to be greeting with..server is shutting down in 15 minutes.
This is a great question! We looked at how we were handling our maintenance messaging and decided a couple of things. The number one goal of the messaging was to have someone be able to look at it and quickly discern what was happening and when.

The problem with our old maintenance messaging is that it was very convoluted, just a bunch of information overload. Although I can appreciate how nice it is to have a lot of timezones listed, it creates more opportunities for us to mess up or for someone to read it incorrectly.

We feel that most players should be fairly quickly able to convert the time out of PDT and GMT to discern maintenance times.

I hope that answers your question on why we made the change.
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Luxidenstore's Avatar


Luxidenstore
03.25.2013 , 04:57 PM | #5
Yeah, I'm very annoyed by this change.

DarthZak's Avatar


DarthZak
03.25.2013 , 05:11 PM | #6
Quote: Originally Posted by EricMusco View Post

We feel that most players should be fairly quickly able to convert the time out of PDT and GMT to discern maintenance times.

Id say yes but with DST messing up everything the last few weeks (US went 3 weeks ago and EU is this weekend) it wouldve been nice. I know how to convert to EST but I have no idea what CDT is to me >_>

Is it that hard to include EST/GMT/EDT?
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LukeSaberRattler's Avatar


LukeSaberRattler
03.25.2013 , 05:14 PM | #7
umm yeah it is pretty easy just keep adding an hour until you get where you want. PDT +1 = MDT +1 = CDT +1 = EDT
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cuttothechase's Avatar


cuttothechase
03.25.2013 , 05:15 PM | #8
Your timezone has been shut down..so no need to support it in easy ways.

Jinsali's Avatar


Jinsali
03.25.2013 , 05:59 PM | #9
Quote: Originally Posted by EricMusco View Post
This is a great question! We looked at how we were handling our maintenance messaging and decided a couple of things. The number one goal of the messaging was to have someone be able to look at it and quickly discern what was happening and when.

The problem with our old maintenance messaging is that it was very convoluted, just a bunch of information overload. Although I can appreciate how nice it is to have a lot of timezones listed, it creates more opportunities for us to mess up or for someone to read it incorrectly.

We feel that most players should be fairly quickly able to convert the time out of PDT and GMT to discern maintenance times.

I hope that answers your question on why we made the change.
Actually the previous way was much easier. For myself being in Australia you had AEST. We have 2 states that do not adhere to daylight savings..NT and QLD, so Aust players know how much time to add or subtract at a quick look to determine how much time they have before servers go down. I'd assume it would be the same for the other timezones that were listed.

Last weeks patch said 3am GMT. When I googled that time for when i was on it said it was 6am GMT so I thought, you beauty patch has been done I can do my dailies. Only to be met 45 mins later with "Server shutting down for maintenance in 15mins"

Probably has more to do with the Australian servers being shut down and everyone being put onto the NA servers.

Sydexlic's Avatar


Sydexlic
03.25.2013 , 06:06 PM | #10
Quote: Originally Posted by Tatile View Post
The US isn't on GMT, it's.. PST? Either way, Bioware should at least have the decency to google a clock.
Do they even teach Geography in US schools? Or do they make you learn the names and capitals of your states and call it done?