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Hoods no longer work with helmets?

STAR WARS: The Old Republic > English > General Discussion
Hoods no longer work with helmets?
First BioWare Post First BioWare Post

Scarrleth's Avatar


Scarrleth
03.17.2013 , 03:37 PM | #141
Quote: Originally Posted by Plicitous View Post
If by months you mean two weeks, then yes, it's been months. If it was a trivial fix it would have been fixed already. Despite what all the armchair programmers and designers like to believe, MMO's are complex systems with countless interlocking components and we have no idea what the dependencies are for a fix like this or how it affects the game as a whole.

Patience truly is a virtue.
You have a point, but my problem isn't with the bug. I get that sh*t happens, & if you try to sort out one thing you might screw up another. My issue is with their lack of response, lack of feedback, lack of updates on the matter. 14 pages this thread has reached, & all we got is one reply? It's like they're flat-out ignoring us.

What reasoning do you have behind that?

KaitoX's Avatar


KaitoX
03.17.2013 , 11:26 PM | #142
Buuuump!!

AmberGreen's Avatar


AmberGreen
03.19.2013 , 08:27 AM | #143 Click here to go to the next staff post in this thread. Next  
Hi there,

I know you've all been patiently waiting for an update here, and I want to let you know that the fix for this will be included in Patch 1.7.3.

Additionally, in patch 1.7.3, we plan to deploy a fix for another (more recent) bug where some Trooper helms currently do not properly display in game, regardless of whether or not they are toggled on.

While the hoods under helms fix has been fully tested and will be included, there's still a chance that testing could push back the fix for the Trooper helm issue. If that turns out to be the case, or if there is any other info to pass along, we'll be sure to let you know before the patch.



~ Amber

Amber Green | Live Services Specialist
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LydMekk's Avatar


LydMekk
03.19.2013 , 08:29 AM | #144
Thx Amber.

MillionsKNives's Avatar


MillionsKNives
03.19.2013 , 08:56 AM | #146
Love to see these types of updates, keep it up!

Alec_Fortescue's Avatar


Alec_Fortescue
03.19.2013 , 09:07 AM | #147
Will Kallig's helmet model also get adjusted to work under hoods??

What's the story with the hood toggle...? You obviously see that hoods are big issue to people ^^

ElitehunterDS's Avatar


ElitehunterDS
03.19.2013 , 09:13 AM | #148
Quote: Originally Posted by AmberGreen View Post
Hi there,

I know you've all been patiently waiting for an update here, and I want to let you know that the fix for this will be included in Patch 1.7.3.

Additionally, in patch 1.7.3, we plan to deploy a fix for another (more recent) bug where some Trooper helms currently do not properly display in game, regardless of whether or not they are toggled on.

While the hoods under helms fix has been fully tested and will be included, there's still a chance that testing could push back the fix for the Trooper helm issue. If that turns out to be the case, or if there is any other info to pass along, we'll be sure to let you know before the patch.



~ Amber

Question is did you fix the Kallig countenance this time?
Lore entry for Lord Kallig shows him with a hood+helm working and his armor doesnt have a hood down showing so its clearly not supposed to be like this.
Retiring from SWTOR August 2013

Sev'ra Level 55 Sith Assassin {Deception spec}
Tempest (Prophecy of the Five)

Alec_Fortescue's Avatar


Alec_Fortescue
03.19.2013 , 09:29 AM | #149
Quote: Originally Posted by ElitehunterDS View Post
Question is did you fix the Kallig countenance this time?
Lore entry for Lord Kallig shows him with a hood+helm working and his armor doesnt have a hood down showing so its clearly not supposed to be like this.
Yes. Exactly.

AmberGreen's Avatar


AmberGreen
03.20.2013 , 04:50 PM | #150 This is the last staff post in this thread.  
Quote: Originally Posted by AmberGreen View Post

Additionally, in patch 1.7.3, we plan to deploy a fix for another (more recent) bug where some Trooper helms currently do not properly display in game, regardless of whether or not they are toggled on.

While the hoods under helms fix has been fully tested and will be included, there's still a chance that testing could push back the fix for the Trooper helm issue. If that turns out to be the case, or if there is any other info to pass along, we'll be sure to let you know before the patch.
Regarding my announcement above, it looks like testing has revealed that this will not be fully fixed in Patch 1.7.3. Some of you will find your helms where they should be, but there will still be a couple of helms that will not display properly. Once the patch goes live, I'll post an update to the Known Issues to address which ones, and we're already working to ensure that they're addressed also.

Thanks for your continued patience!
Amber Green | Live Services Specialist
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