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[Bug] Digital Deluxe Edition

STAR WARS: The Old Republic > English > General Discussion
[Bug] Digital Deluxe Edition
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AmberGreen's Avatar


AmberGreen
03.13.2013 , 04:03 PM | #21 This is the last staff post in this thread.  
When I posted about this issue earlier, I told you that I would let you know when there was an estimate for a fix, and now we know!

Because we want players to have access to these items during Double XP weekend, we've decided to deploy a patch tomorrow morning that will resolve this. We're going to have a short maintenance period at 5AM CDT tomorrow. Afterwards, any new Digital Deluxe and Collector's Edition gift packages will contain the correct items. Any characters who didn't get the correct items after yesterday's patch will need to contact Customer Support to have them granted, as the patch will not be fixing any of the bad packages created after patch 1.7.2.

Thanks for your understanding!
Amber Green | Live Services Specialist
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Rafaman's Avatar


Rafaman
03.13.2013 , 04:08 PM | #22
Quote: Originally Posted by AmberGreen View Post
When I posted about this issue earlier, I told you that I would let you know when there was an estimate for a fix, and now we know!

Because we want players to have access to these items during Double XP weekend, we've decided to deploy a patch tomorrow morning that will resolve this. We're going to have a short maintenance period at 5AM CDT tomorrow. Afterwards, any new Digital Deluxe and Collector's Edition gift packages will contain the correct items. Any characters who didn't get the correct items after yesterday's patch will need to contact Customer Support to have them granted, as the patch will not be fixing any of the bad packages created after patch 1.7.2.

Thanks for your understanding!
Cool. Thanks Amber. Just started a new Consular and she will be happily cruising Coruscant in my DD speeder shortly.

Avorniel's Avatar


Avorniel
03.13.2013 , 07:12 PM | #23
Quote: Originally Posted by AmberGreen View Post
When I posted about this issue earlier, I told you that I would let you know when there was an estimate for a fix, and now we know!

Because we want players to have access to these items during Double XP weekend, we've decided to deploy a patch tomorrow morning that will resolve this. We're going to have a short maintenance period at 5AM CDT tomorrow. Afterwards, any new Digital Deluxe and Collector's Edition gift packages will contain the correct items. Any characters who didn't get the correct items after yesterday's patch will need to contact Customer Support to have them granted, as the patch will not be fixing any of the bad packages created after patch 1.7.2.

Thanks for your understanding!
Thanks for the speedy fix and update

I sense a great disturbance in the Force... it's as if a million hamsters suddenly cried out in terror... and suddenly fell silent. Ref:- Raji_Lev

ThePapi's Avatar


ThePapi
03.24.2013 , 09:17 AM | #25
Still not fixed for me and ticket is in for over a day and no answer

Character created just before 2nd double xp weekend

Galgart's Avatar


Galgart
04.16.2013 , 05:48 AM | #26
I have this problem too.. I wait 7 day for answer (ticket) or fix this and nothing... Only 2 flare gun :P please for re-send my digital edition item to my Bounty Hunter :P