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[Bug] Digital Deluxe Edition

STAR WARS: The Old Republic > English > General Discussion
[Bug] Digital Deluxe Edition
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Avorniel's Avatar


Avorniel
03.13.2013 , 07:42 AM | #11
Quote: Originally Posted by Vandicus View Post
They won't, but if an analogous case were to happen in real life, and you were forced to rent/buy a car, you'd still have the duty to mitigate damages. Can't expect to buy a limousine(or in this case one of those out of production speeders for a few mil) and be reimbursed for it. Speeders on the GTN cost under 10k though, you'd spend more time discussing it here than it would take you to earn those credits.
i could go buy the 150k one if i wanted but that isn't the point. I'm asking a legit question considering the package (digital deluxe version) is still being sold with same items even though 1 you can not get at present....and why should i have to buy another speeder when I should have one already which I payed for ....
I sense a great disturbance in the Force... it's as if a million hamsters suddenly cried out in terror... and suddenly fell silent. Ref:- Raji_Lev

AmberGreen's Avatar


AmberGreen
03.13.2013 , 07:48 AM | #12 Click here to go to the next staff post in this thread. Next  
Hey there folks!

I've got a bit more information for you about gift packages not giving Digital Deluxe players the correct items in their reward emails. First, we added this to the Known Issues yesterday. The bug only affects gift packages created after 1.7.2, and doesn't not affect the old ones that might still be lingering in mailboxes.

Secondly, as the known issue states, both Digital Deluxe and Collector's Edition accounts are be affected, though differently.

Finally, I don't yet have a good estimate for when we'll be deploying a fix, but we want to be sure the resolution is thorough. It's a high priority, and we'll continue to communicate any new info into this thread.

Amber Green | Live Services Specialist
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Avorniel's Avatar


Avorniel
03.13.2013 , 07:54 AM | #13
Quote: Originally Posted by AmberGreen View Post
Hey there folks!

I've got a bit more information for you about gift packages not giving Digital Deluxe players the correct items in their reward emails. First, we added this to the Known Issues yesterday. The bug only affects gift packages created after 1.7.2, and doesn't not affect the old ones that might still be lingering in mailboxes.

Secondly, as the known issue states, both Digital Deluxe and Collector's Edition accounts are be affected, though differently.

Finally, I don't yet have a good estimate for when we'll be deploying a fix, but we want to be sure the resolution is thorough. It's a high priority, and we'll continue to communicate any new info into this thread.

thanks for the response Amber

Doesn't exactly help when I'm itching to roll another character and there's no speeder,or mission item to get up into the lounge lol

I guess it's like how long is a piece of string at the moment when it will get fixed considering how long some of the bugs have been on that list ..

I sense a great disturbance in the Force... it's as if a million hamsters suddenly cried out in terror... and suddenly fell silent. Ref:- Raji_Lev

wainot-keel's Avatar


wainot-keel
03.13.2013 , 08:07 AM | #14
This is also happening on the PTS. I started a Smuggler yesterday and I got 2 flare guns, lol.

WingsofCrystal's Avatar


WingsofCrystal
03.13.2013 , 08:29 AM | #15
It happened to me too. The first time it happened I deleted the character and tried again. Nothing but that flare gun, well two flare guns. I was hoping she would get her goodies in the mail but no.

Wings

chaharbagh's Avatar


chaharbagh
03.13.2013 , 09:14 AM | #16
If purchasers of the Digital or Collector's items can't afford to restart a character after the bug is fixed, will said characters get their Digital or Collector's Upgrade package(s) re-delivered in the upcoming patch?

Asavar's Avatar


Asavar
03.13.2013 , 09:32 AM | #17
I'm having the same bug, however the opposite. I'm getting 2x of everything else EXCEPT the flare gun.

Jacen_Starsolo's Avatar


Jacen_Starsolo
03.13.2013 , 09:43 AM | #18
Too bad those aren't bound to legacy items. Then when it gets fixed you can create a new character then mail to the ones affected then delete that new character. Just like the hero banner for existing characters issue.

WingsofCrystal's Avatar


WingsofCrystal
03.13.2013 , 11:27 AM | #19
Quote: Originally Posted by Asavar View Post
I'm having the same bug, however the opposite. I'm getting 2x of everything else EXCEPT the flare gun.
Too bad they can only ride one tricycle at a time, LOL!

Wings

FWSWBN's Avatar


FWSWBN
03.13.2013 , 02:44 PM | #20
Quote: Originally Posted by AmberGreen View Post
[color=#f9d648]The bug only affects gift packages created after 1.7.2, and doesn't not affect the old ones that might still be lingering in mailboxes.
Thats not right, i make a char on PTS about 2.5 weeks ago and i got only 2 flare guns in my mailbox and nothing more (no pet, no mount, no holo dancer......)
PTS is 2.0 and there is the bug also.
I reported this bug allready a long time ago and....no answer and ticket is gone