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[Bug] Digital Deluxe Edition

STAR WARS: The Old Republic > English > General Discussion
[Bug] Digital Deluxe Edition
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Talimar's Avatar


Talimar
03.09.2013 , 06:17 PM | #1
The items you get for having purchased the Digital Deluxe Edition when creating a new character have messed up. I get 2x CE Flare guns now and nothing else.

chaharbagh's Avatar


chaharbagh
03.12.2013 , 10:03 AM | #2
It's now happening in the game. What's happening?

AmberGreen's Avatar


AmberGreen
03.12.2013 , 10:05 AM | #3 Click here to go to the next staff post in this thread. Next  
We are currently investigating reports that Digital Deluxe players not receiving all bonus items upon character creation, and we'll be sure to update the Known Issues and/or this thread when we have more information.
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ddkgamer's Avatar


ddkgamer
03.12.2013 , 10:33 AM | #4
I am also experiencing this bug. I started up a new character today. I immediately checked my mailbox and the only thing in the Digital Deluxe Edition mail are 2 Flare Guns. If it helps, the character is a Jedi Knight on The Red Eclipse.

Avorniel's Avatar


Avorniel
03.12.2013 , 10:58 AM | #5
Quote: Originally Posted by ddkgamer View Post
I am also experiencing this bug. I started up a new character today. I immediately checked my mailbox and the only thing in the Digital Deluxe Edition mail are 2 Flare Guns. If it helps, the character is a Jedi Knight on The Red Eclipse.
Same though on a diff server (can PM me for that Dev.) and was a new smuggler.Have deleted it as I have no Mount due to this bug and not going to buy a new one and lets hope it's fixed soon, as I like rolling alts and don't want to find out the fix can only be done to when new characters are created not ones leveled and waiting for fix.
I sense a great disturbance in the Force... it's as if a million hamsters suddenly cried out in terror... and suddenly fell silent.

Falensawino's Avatar


Falensawino
03.12.2013 , 06:36 PM | #6
probably has to do with this little bombshell that was snuck into 1.7.2

http://www.swtor.com/patchnotes/1.7.2/3122013 scroll down to the very bottom:
Quote: Originally Posted by Miscellaneous Bug Fixes
Expired mail messages will now be removed from mailboxes appropriately.
Most of our digital edition items remain in mailbox for months. Unread, even.
Like I only check the Digital Edition Item mail message to remove the STAP, everything else stays in attached to the original message.

At least one of my characters, I sent some cheap Ubrikki Sand Devil like speeder I got on the GTN for like 5,000 credits. So, that character doesn't even need to bother reading the automated Digital Edition Items message.
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Avorniel's Avatar


Avorniel
03.13.2013 , 03:38 AM | #7
Quote: Originally Posted by Falensawino View Post
probably has to do with this little bombshell that was snuck into 1.7.2

http://www.swtor.com/patchnotes/1.7.2/3122013 scroll down to the very bottom:


Most of our digital edition items remain in mailbox for months. Unread, even.
Like I only check the Digital Edition Item mail message to remove the STAP, everything else stays in attached to the original message.

At least one of my characters, I sent some cheap Ubrikki Sand Devil like speeder I got on the GTN for like 5,000 credits. So, that character doesn't even need to bother reading the automated Digital Edition Items message.
aye don't mind old mail being removed but when it's a fresh character then that's not on..so .....

Question..If i have to buy a speeder at level 10 for a new character just created will you EAware refund the credits I have spent whatever the amount, since this is broken and goodness knows how long it will be before you fix this ?
I sense a great disturbance in the Force... it's as if a million hamsters suddenly cried out in terror... and suddenly fell silent.

Laerian's Avatar


Laerian
03.13.2013 , 06:44 AM | #8
Yep, confirmed.

I just created one character (imp side) for testing purposes and got the DD mail with only 2 flare guns.

Vandicus's Avatar


Vandicus
03.13.2013 , 06:49 AM | #9
Quote: Originally Posted by Avorniel View Post
aye don't mind old mail being removed but when it's a fresh character then that's not on..so .....

Question..If i have to buy a speeder at level 10 for a new character just created will you EAware refund the credits I have spent whatever the amount, since this is broken and goodness knows how long it will be before you fix this ?
They won't, but if an analogous case were to happen in real life, and you were forced to rent/buy a car, you'd still have the duty to mitigate damages. Can't expect to buy a limousine(or in this case one of those out of production speeders for a few mil) and be reimbursed for it. Speeders on the GTN cost under 10k though, you'd spend more time discussing it here than it would take you to earn those credits.
Darasuum kote ner vode!
Darasuum kote Mando'ade!

Rafaman's Avatar


Rafaman
03.13.2013 , 07:22 AM | #10
Yikes! I just rolled a new Consular... Heh. All I care about is the speeder actually.