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Bugged / Missing Codex for Republic Players

STAR WARS: The Old Republic > English > Story and Lore
Bugged / Missing Codex for Republic Players

Childofbaahl's Avatar


Childofbaahl
03.03.2013 , 04:30 PM | #161
Quote: Originally Posted by Childofbaahl View Post
I logged my ticket with my 60 odd missing entries the other day - I know it'll take awhile for them to go through my data but I was wondering from those who have had their entries fixed, how long between logging and fix did you have to wait.

Also I am loving the look of the new achievement system - and it's legacy wide... This would be the perfect time for them to fix the codex once and for all...
Ok had an email to say that they are happy to announce they have sorted out my problem... standard CS reply but when I logged in I found that most of the entries have been added. So now at 669/812.

Like other consulars although I asked for them I wasn't granted:
Satele Shan
Cathar Settlers &
Gundark

Not sure why these were left out - will log another ticket about them in particular.

As an aside I now see that the entries for the Gree event are at the top out of the way in the codex... Also did anyone get the "Combat Specimen" title during the event for defeating all the WBs?
PCGAMER
Revel Alliance
Zahariel - Lvl 05 -Jedi Consular

Keltuzet's Avatar


Keltuzet
03.04.2013 , 04:58 AM | #162
we hope codex entries be fixed in 2.0
please welcome your input and help in keeping the thread active in PTS server forum
http://www.swtor.com/community/showthread.php?t=606925

WolfpackAW's Avatar


WolfpackAW
03.04.2013 , 12:54 PM | #163
Quote: Originally Posted by Childofbaahl View Post
Ok had an email to say that they are happy to announce they have sorted out my problem... standard CS reply but when I logged in I found that most of the entries have been added. So now at 669/812.

Like other consulars although I asked for them I wasn't granted:
Satele Shan
Cathar Settlers &
Gundark

Not sure why these were left out - will log another ticket about them in particular.

As an aside I now see that the entries for the Gree event are at the top out of the way in the codex... Also did anyone get the "Combat Specimen" title during the event for defeating all the WBs?
In the help interface in-game, which area did you submit this ticket to? I have never had any luck with any of the areas I submitted to.
Istari - 55 Sage Seer, Jedi Covenant
Durnik - 55 Vanguard Tank, Jedi Covenant
Somera - 55 Combat Sentinel, Jedi Covenant
Laralanthalasa - 55 Sharpshooter Gunslinger, Jedi Covenant

Childofbaahl's Avatar


Childofbaahl
03.04.2013 , 08:08 PM | #164
Quote: Originally Posted by WolfpackAW View Post
In the help interface in-game, which area did you submit this ticket to? I have never had any luck with any of the areas I submitted to.
I submitted it under the 'character' section as was suggested by a CS rep I chatted to a while back
PCGAMER
Revel Alliance
Zahariel - Lvl 05 -Jedi Consular

MASTERVOLT's Avatar


MASTERVOLT
03.05.2013 , 01:48 AM | #165
Awesome you have been leading out on this issue for so long!!!
I have been with the game since launch... Can't believe this is not fixed.

I am going to start submitting tickets!! I hope this works 2.0

Keep up the good work!!

VOLT

WolfpackAW's Avatar


WolfpackAW
03.07.2013 , 04:00 PM | #166
So following previous suggestions, I submitted another in-game request for codex entries to be granted. I got an email response:

Greetings,

I am Protocol Droid M0-T0, Human Cyborg Relations.

Thank you for contacting us regarding your issues with the Codex.

We are aware that there are issues with certain Codex entries not being granted when the player is eligible. Unfortunately, in this instance I am unable to grant the specific entries you have mentioned to your character.

Damion Schubert (Principal Lead Systems Designer) responded to a question about the Codex in one of our Community Q&As. He stated: "The Codex will get a clean-up pass in the not-too-distant future, and at that time, we'll be either removing the entries that are no longer obtainable or re-enabling some of those removed entries if it makes sense to do so."

The full Q&A can be found here: http://www.swtor.com/blog/community-qa-july-13th-2012

Thank you for your patience and understanding, and we would like to apologize for any inconvenience or frustration this may cause. Should you require further assistance with this or any other issue, please do not hesitate to contact us again.

Galactic Support is our specialty...

Sincerely,

Protocol Droid M0-T0
Star Wars ™: The Old Republic™ Customer Service


WOW. Just WOW. They reference a 9-month old thread, with the quote "not-too-distant-future." No changes were made to my codex.

Interpretation is left to the reader.

/rant off
Istari - 55 Sage Seer, Jedi Covenant
Durnik - 55 Vanguard Tank, Jedi Covenant
Somera - 55 Combat Sentinel, Jedi Covenant
Laralanthalasa - 55 Sharpshooter Gunslinger, Jedi Covenant

Childofbaahl's Avatar


Childofbaahl
03.07.2013 , 04:58 PM | #167
Wow indeed - I got a completely different reply to my resubmission ticket when 4 of the 50 odd entries weren't added to my account. And I had a few other things to ask about titles...

'Kate' the agent dealing with both of my tickets was polite and very very helpful - she has now added each and every missing codex I have asked for. I now have 677/812 for my consular and am mainly missing H/M and N/M ops epic enemies entries.

Also she confirmed this:

"We are aware of the issue with the Contraband Collector title being incorrectly awarded, and this should indeed be the Combat Specimen title. This should be fixed the next time the Relics of the Gree event returns to Ilum and you should then be able to gain the correct title."

Here's hoping they do indeed sort out the codex in 2.0 to remove some entries we cannot get, apply entries we do have or are entitled to and make everyone happy
PCGAMER
Revel Alliance
Zahariel - Lvl 05 -Jedi Consular

Allysaala's Avatar


Allysaala
03.07.2013 , 10:37 PM | #168
Just to update the original list:

Tython - Lore: Jedi Weapons
This lore entry appears to have been fixed for Jedi Knights. My guardian has it and I just started her shortly before Patch 1.7. How an older JK is to get this I dunno, but any new chars made will get this upon making their first lightsaber.

Still no entry for Darth Angral though

Also the Ord Mandell entry for Cathar is granted for Smuggler/Troopers when u talk to the Cathar thief who stole the medical supplies. I've gotten it on both my 'slinger and commando this way
the only cure for "alt-itis" is the make more alts...come on...you know you wanna make another one!!

hanryan's Avatar


hanryan
03.08.2013 , 12:53 PM | #169
I have just noticed that all of my codex entries that i received during the gree event are now a blank dot at the relevent sections of the codex with a picture, but no actual text of any kindon the entry itself this appears to have happened as soon as the event was "switched off".

Slopster's Avatar


Slopster
03.20.2013 , 10:50 PM | #170
Quote: Originally Posted by WolfpackAW View Post
So following previous suggestions, I submitted another in-game request for codex entries to be granted. I got an email response:

Greetings,

I am Protocol Droid M0-T0, Human Cyborg Relations.

Thank you for contacting us regarding your issues with the Codex.

We are aware that there are issues with certain Codex entries not being granted when the player is eligible. Unfortunately, in this instance I am unable to grant the specific entries you have mentioned to your character.

Damion Schubert (Principal Lead Systems Designer) responded to a question about the Codex in one of our Community Q&As. He stated: "The Codex will get a clean-up pass in the not-too-distant future, and at that time, we'll be either removing the entries that are no longer obtainable or re-enabling some of those removed entries if it makes sense to do so."

The full Q&A can be found here: http://www.swtor.com/blog/community-qa-july-13th-2012

Thank you for your patience and understanding, and we would like to apologize for any inconvenience or frustration this may cause. Should you require further assistance with this or any other issue, please do not hesitate to contact us again.

Galactic Support is our specialty...

Sincerely,

Protocol Droid M0-T0
Star Wars ™: The Old Republic™ Customer Service


WOW. Just WOW. They reference a 9-month old thread, with the quote "not-too-distant-future." No changes were made to my codex.

Interpretation is left to the reader.

/rant off
This disturbs me to no end. It's at the BOTTOM of their list right now, but with where the game is I understand why.

I think the codex is going to finally get the respect it deserves from BW soon.

Did anybody notice that the new 2.0 achievements don't work because the codex doesn't work in many cases?

It's gonna become a priority real quick when it scuttles that system. Who knows, maybe BW will let that one exist for a year broken as well.

I honestly don't think it's fixable, which is why it hasn't been fixed. To tired to explain that statement, maybe tomorrow

Please join my campaign to get the Codex fixed through social media. Tweet @swtor with #brokenswtorcodex. Let's see what happens

#neverforget #brokenswtorcodex.
Slopster 55 JS / Slop 55 JK / Slew 55 SM / Sloppily 55 TR
Slather 55 SW / Slopstar 55 SI / Sludgy 55 BH / Slot 55 IA
Stay Classy
Prophecy of the Five (PVP-EST)