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Obirayy's Avatar


Obirayy
03.06.2013 , 06:51 PM | #231
Quote: Originally Posted by Amlici View Post
I agree it's definately not a simple solution. Especially when theres some Asian countries involved and many different ISPs and routing methods.
I also agree its not a simply solution but its not complex enough to drag it out for 6months. This is where the frustration is mainly coming from
Mum: you need to get a life.
Me: but I've already got 10!

<Two Girls One Cup>

Icebergy's Avatar


Icebergy
03.06.2013 , 06:56 PM | #232
Quote: Originally Posted by EricMusco View Post
Hey Obirayy,

As a note, Amber meant no offense by her post so please do not take it that way. One of my goals with the community team is to have us be more human and less robotic to all of you. Sometimes, that means that we are going to make posts that aren't 100% serious and are even going to try to joke around with the community. This is something I honestly thought the community would want from us, maybe I was mistaken.

Since last week when our transitions happened we have made a very distinct effort to respond to almost all of the current, major pending issues in the community. In some cases, I know those answers haven't always been exactly what people are looking for (like APAC) but at the least we could reconfirm that we know there is an issue and are trying to resolve it. I would even ask that you take a look at the dev tracker to see things we have responded to over the past week, we have covered quite a bit

So again, apologies if you felt her post was offensive or a "slap in the face", our intent is to be actual people to all of you. Not just robots who post in yellow.

I also implore that if you know of a major issue, something that we haven't addressed in some way, that you bring it to our attention. You can even PM me about it, we aren't trying to ignore anyone.

-eric
You are not mistaken, Eric, please don't let a few bad apples spoil it for the rest of us. I know the community can be pretty immature sometimes, but I hope you guys won't let it get you down.
Mikal'B, Battlemaster and Fleet Commodore of the Republic.
<Contraband Inc> 10/10 NiM, 4/4 NiM, NMP, 7/12 NiM, HM GF, 4/5 NiM, 2/10 HM
Jedi Covenant

Icebergy's Avatar


Icebergy
03.06.2013 , 07:01 PM | #233
Quote: Originally Posted by MaximusRex View Post
You are not mistaken, but there will always be that type of person who thinks any communication not on an issue they directly care about is a waste of space. Those people are wrong, and should be told so, often and clearly.

I'm loving the increased personal interaction and the touching base on questions.
Agreed. I just hope it actually continues...The last two CMs promised increased interaction and delivered for a little while too....and then they dropped off to nothing.
Mikal'B, Battlemaster and Fleet Commodore of the Republic.
<Contraband Inc> 10/10 NiM, 4/4 NiM, NMP, 7/12 NiM, HM GF, 4/5 NiM, 2/10 HM
Jedi Covenant

Skodan's Avatar


Skodan
03.06.2013 , 07:26 PM | #234
Quote: Originally Posted by EricMusco View Post
One of my goals with the community team is to have us be more human and less robotic to all of you. Sometimes, that means that we are going to make posts that aren't 100% serious and are even going to try to joke around with the community. This is something I honestly thought the community would want from us, maybe I was mistaken.
you weren't mistaken!

the vocal minority may not like it, but i assure you forum members like me who read up on the forums everyday love a little joke.

actually now that i think about im not in the silent majority either, im in a third group that talks, but not a lot, and appreciates things BW does
The Goa'uld Legacy Level 50 on Jedi Covenant (previously Canderous Ordo)
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Claprica's Avatar


Claprica
03.06.2013 , 08:30 PM | #235
O jeez, didn't expect my post to get an answer, let alone so many jimmies to be rustled from the reply.

Was just having a laugh Obi.
Please don't smash me in WZ's Obi :P
Azealiab - Shadow || Glasskannon - Sage || Tatonkabill - Sentinel Master Dar'Nala Server

Antiskeptic's Avatar


Antiskeptic
03.06.2013 , 08:45 PM | #236
Quote: Originally Posted by Obirayy View Post
Mate, I already soloed it, I told you the last boss drops an 'advanced might mod 9'
When you solo
Mate now you just need to solo Deardtooth 10 stack like me and you'll be as legendary as I.

Quote: Originally Posted by Ailie View Post
If they're still discussing it after all this time, perhaps the solution is not as cut and dry as people believe? Yes the comms on the issue has been crap, but it's clearly not a simple solution and shouldn't be rushed.

Unfortunately I agree with the guy, if you're not happy on your current server re-roll. Do everyone on that server who still enjoy it a favour and take the negativity somewhere else. It's getting very very tiresome to hear nothing but whinging and it's driving people away from the game as much as those who want a merge and even more tiresome to hear from yet another friend who's unsubbed because they're sick of all the whinging and drama moreso than the pop issue.
Evidently you have no idea what most of us ask for in the thread I mentioned earlier. Most of us just want to be informed. Yes the solution is OBVIOUSLY complex, but you know what is simple? TELL US WHAT THE ISSUE IS THAT MAKES IT COMPLEX. So we can understand and stop whinging.

Everyone is negative, as someone said, would you like to have you account deleted so you'd have to start entirely from scratch? Our whinging is driving people from the game? You only have BW to blame when they don't give us the most easiest form of Customer Service, informing us. They don't need to give us 'This is what we're going to do' information. We want 'this is what we've discussed and why we are finding it hard to come up with a solution from a business point of view, player point of view etc etc.'

Also the whinging and drama are there because of the pop issue, it's a symptom of it. I mentioned this in an earlier post in not so many words. Thanks.
//

Reedek's Avatar


Reedek
03.06.2013 , 08:49 PM | #237
Quote: Originally Posted by EricMusco View Post
Hey Obirayy,

As a note, Amber meant no offense by her post so please do not take it that way. One of my goals with the community team is to have us be more human and less robotic to all of you. Sometimes, that means that we are going to make posts that aren't 100% serious and are even going to try to joke around with the community. This is something I honestly thought the community would want from us, maybe I was mistaken.

Since last week when our transitions happened we have made a very distinct effort to respond to almost all of the current, major pending issues in the community. In some cases, I know those answers haven't always been exactly what people are looking for (like APAC) but at the least we could reconfirm that we know there is an issue and are trying to resolve it. I would even ask that you take a look at the dev tracker to see things we have responded to over the past week, we have covered quite a bit

So again, apologies if you felt her post was offensive or a "slap in the face", our intent is to be actual people to all of you. Not just robots who post in yellow.

I also implore that if you know of a major issue, something that we haven't addressed in some way, that you bring it to our attention. You can even PM me about it, we aren't trying to ignore anyone.

-eric
I personally love the changes that you have done so far to community relations! Keep it up!

SpannersSF's Avatar


SpannersSF
03.06.2013 , 08:59 PM | #238
Quote: Originally Posted by Ailie View Post
If they're still discussing it after all this time, perhaps the solution is not as cut and dry as people believe? Yes the comms on the issue has been crap, but it's clearly not a simple solution and shouldn't be rushed.

Unfortunately I agree with the guy, if you're not happy on your current server re-roll. Do everyone on that server who still enjoy it a favour and take the negativity somewhere else. It's getting very very tiresome to hear nothing but whinging and it's driving people away from the game as much as those who want a merge and even more tiresome to hear from yet another friend who's unsubbed because they're sick of all the whinging and drama moreso than the pop issue.
I don't think there is any danger of it being rushed..

Already said I don't have the time or inclination to re-roll, infact you quoted me saying that.

This isn't "negativity" it's asking for a resolution in a sane timeframe or at least some real information as to what's going on. Real information not "haven't forgotten see you in a few months!".

To be honest I couldn't care less about what you find tiresome or your claims (which I'm sure you've just plucked out of thin air) that asking for this to be resolved is driving people away from the game faster than the low population in APAC. Also the hyperbole "nothing but whining" is pretty weak, I've seen the topic mentioned once in general on my server in the last few weeks.

I've never said a word "ingame" and have made I think four forums posts in the last 2-3months so I'm pretty certain I'm not the cause of the whinging and drama that have driven you friends away supposedly.

Anyway last post for me on this topic, I've said my bit, hopeful you guys sort this out as I like the game and the community.

Spinikar's Avatar


Spinikar
03.06.2013 , 09:15 PM | #239
Quote: Originally Posted by AmberGreen View Post
Hi Claprica,

Before I respond to your question, let me say that I like the allusion in yours! o/''\o

There are so very many "2/3rds of a stoplight jokes" out there regarding my name. >.< I actually remember the first time a "red" comment was made to me: one of my friends in the second grade told me that their mom asked if I had red hair. I was confused, and then she told me I'd be a stoplight.

One of QA guys in the office calls me "Colors", too. I happen to like it.
This is in no way a slap in the face. Its great to see a more human side to the community team. I have enjoyed reading the post about Amber's name, and its great to see this kind of interaction. That past year has been terrible for interactions with the Community Team and has turned a lot of Players away, which in turn has resulted in part, to the lack of players now on the APAC servers.

Quote: Originally Posted by EricMusco View Post
Hey Obirayy,

As a note, Amber meant no offense by her post so please do not take it that way. One of my goals with the community team is to have us be more human and less robotic to all of you. Sometimes, that means that we are going to make posts that aren't 100% serious and are even going to try to joke around with the community. This is something I honestly thought the community would want from us, maybe I was mistaken.

Since last week when our transitions happened we have made a very distinct effort to respond to almost all of the current, major pending issues in the community. In some cases, I know those answers haven't always been exactly what people are looking for (like APAC) but at the least we could reconfirm that we know there is an issue and are trying to resolve it. I would even ask that you take a look at the dev tracker to see things we have responded to over the past week, we have covered quite a bit

So again, apologies if you felt her post was offensive or a "slap in the face", our intent is to be actual people to all of you. Not just robots who post in yellow.

I also implore that if you know of a major issue, something that we haven't addressed in some way, that you bring it to our attention. You can even PM me about it, we aren't trying to ignore anyone.

-eric
And this here is great. Its what a large part of the APAC thread has been about. Went want open discussion and communication. Most of the main posters have left the thread because the previous Community Team members weren't communicating at all in this thread, and now its full of raging players that want action. I myself, at times, have been one of them. What ever you decide is gong to affect those players, so why can't we be more involved with what going on? You haven't even thrown any ideas around to see how the community feels. Whats your time frame? When can we expect to see another post on the matter? A little 5min post about you guys having a meeting about the issue, or you did this or that can go a long way to dispelling the anger and frustration, and I know you may not be able to give detailed answers, but whatever you can tell us will be appreciated.


"Colors"....That's gold......
"Revan was power. It was like staring into the heart of the Force. Even then, you could see the Jedi he would slay etched on his soul."
419 Empire Guild Leader
spinikar@419guild.com

Talimar's Avatar


Talimar
03.06.2013 , 10:45 PM | #240
Quote: Originally Posted by AmberGreen View Post
Hi Claprica,

Before I respond to your question, let me say that I like the allusion in yours! o/''\o

There are so very many "2/3rds of a stoplight jokes" out there regarding my name. >.< I actually remember the first time a "red" comment was made to me: one of my friends in the second grade told me that their mom asked if I had red hair. I was confused, and then she told me I'd be a stoplight.

One of QA guys in the office calls me "Colors", too. I happen to like it.
At least your name isn't Teresa.
"We're merging you with US servers. Your gameplay experience will be abysmal, but you'll have higher populations!"
"But we play at entirely different times."
"Doesn't matter. Our metrics will show higher populations."