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Screwed over by Bioware!


MariaD's Avatar


MariaD
03.03.2013 , 05:27 AM | #311
Quote: Originally Posted by Hoodling View Post
As evident in this thread? I don't care what anybody thinks about the names.
It's irrelevant if you care or not. You write about what other people think. Maybe you write without caring (I'll buy that, based on the thread).

"Popularity" is all about what people think. And here, you claim that you can't find a single person (that's what "nobody" means) who does not consider your names awesome! Emphasis mine:

Quote: Originally Posted by Hoodling View Post
and nobody's gonna come up in here and tell me those names aren't popular, and awesome and... ehm...
This is about what "anybody" thinks.
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MariaD's Avatar


MariaD
03.03.2013 , 05:32 AM | #312
Quote: Originally Posted by Hoodling View Post
Either you're not getting the point or you're not even trying to. The fact remains, everyone on the low-pop servers got completely shafted.
Emphasis mine. I was on a low-pop server and I did not get shafted at all, let alone completely.

You are making a big universal claim about "everyone." Don't.
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Etheric's Avatar


Etheric
03.03.2013 , 05:58 AM | #313
Quote: Originally Posted by Hoodling View Post
Yeah, we're in the same frame of mind about that matter. The thing is, if I wasn't the GM of a big and active guild, I'd be gone a long time ago, along with my wallet. I'm sticking around over a sense of "civic duty" to take care of the people in my guild, which is why my resentment in this matter with being screwed out of all my names keep growing with time, rather than fading. I consider running an active raiding guild as being something I do for the community. It's upaid work, and there's a lot of work involved. I'm not asking for anything but a fair shake in return from Bioware.

Our guild was completely annihilated by the first merge. We remade the guild on Nightmare Lands, but we lost half the people in the process (granted some we inactive). The people we had left mostly had new names and we barely recognized eachother anymore. The next merge was relatively painless. A few people lost a few more names, but it was nowhere near as bad as the first merge. Our guild has survived a lot, and I'm not giving up on them now. lol

Besides. Maybe Bioware will wise up and implement a new naming system if we just get loud enough in the forums for them to notice that there's a problem here! Considering the structure with super-servers and 12 character slots per account (or more), they need to do something and they need to do it fast. The names people are running around with these days makes me wanna cry. It takes me several minutes to figure out how to spell some of them when trying to invite people to a group/raid.
Hey, trying to stick it out for your guild is admirable, and fighting for your principles, what can i say besides that i wish there were more people in the world like that. What was that famous line "Give me liberty or give me death", you know he got death first (one might say death liberates us from our earthly bondage ) followed by liberty.

Above you say you have a big active guild and if your trying to get Biowhatevers attention, get them into the fight, ( your guild ) ask them to join your thread. It just seems to me the more people you have supporting you the better the chances you'll be heard. Or start a new thread and have each person from your guild follow with a post of their own in support. if your gonna fight, fight smart. Heck i'd throw in with ya if i thought there was a snowballs chance in hades they would implement a new naming system, but i don't, its too late into the game, take too much time,effort and resources and couldn't be sold on the store ( i mention the store not as an snide joke but they need a return on investment, this is a business after all )

Or maybe, drop this and fight for something you might actually get like Guild Starcruisers. Something your whole guild could benifit from and enjoy.

Helig's Avatar


Helig
03.03.2013 , 06:03 AM | #314
@OP

Move on. I lost my favorite names to the merges, but guess what - I came up with even better names which I'm proud for my characters to bear.
"I'm not *giving* him cake, I'm *assaulting* him with cake!" - Pinkamena Diane Pie

Malastare's Avatar


Malastare
03.03.2013 , 06:46 AM | #315
Quote: Originally Posted by Terin View Post
it would be wise of them to quickly resolve this issue and grant your name back, unless they want to seem possible legal actions taken in their future.
As I said before: If they grant his name back (Bane, the one he claimed was the reason behind the thread... back when he tried to claim that Customer Service was the reason behind the thread.... no idea which argument he'll have switched to by the time this actually gets read), I'll send it repeated tickets to have it removed, as it violates the naming rules, and the naming rules supersede any sort of character transfer priority system. If they give him back Reaper, then I'll start sending in tickets demanding that I be given back a couple of the names I lost in the transfer. After all, if he's special enough to get his names back, why aren't I?

...and I'd hope that whoever would lose Reaper would submit tickets demanding that they be given Reaper back, as it was taken without any fair chance for them to keep it.

Ratajack's Avatar


Ratajack
03.03.2013 , 06:54 AM | #316
Quote: Originally Posted by Terin View Post
He *is* worse off. He had the name, and because someone in Customer Service told him one thing that turned out to be blatantly false, he lost his name. You don't get to "be wrong" in Customer Service; you're legally held accountable for everything that you say and/or do. And the "damage" is, in fact, irreparable if it's a blacklisted name. It may seem a trivial issue, but it clearly means something to him, and from what information we've been given, BioWare really ought to grant him the name (even if it's in the form of simply restoring his previous alt who had it), or some kind of minor compensation (which admittedly, probably wouldn't be much, just some little something in-game, maybe a few Cartel Coins).

As far as legal requirements... it's very much a grey area. Like I said, digital rights are very much uncharted territory, as few people are willing to go to going over intangible objects. Still, a simple act of acknowledgement, a formal apology, and some sort of resolution would probably do a lot more good for their image, than the same amount of effort spent ignoring it will hurt it.
He had his name. He KNEW that name was invalid after having tried to create other characters with that name on other servers--not "unavailable", INVALID. He sent in a ticket and by his own admission, he did not believe the response that he would get to keep his precious name. He sent in a second ticket and made calls until he finally convinced himself of something he KNEW to be untrue. He sent the second ticket and he made the calls. EA/BW did not call him out of the blue and tell him over and over that he could create another character with that name in an attempt to get him to delete the character.

Yes, the CSR's made a mistake when they advised him of the general policy-that if a character with a given name is deleted, that name becomes available for the next person who attempts to use it-as long as it is a valid name and not on a banned list. This policy does not necessarily mean EVERY name is available once a character is deleted. Names get added to the banned list over time and a name that was not banned when the character was created may be banned when that character is deleted. Did the OP bother to tell the CSR's he spoke to what name he was talking about deleting and recreating? Did the OP tell the CSR's that he had attempted to create other characters with that name and the name was invalid, not just unavailable, but invalid? Do the CSR's even have a list of banned names they can check if they ever run into this again?

At what point does the OP need to assume responsibility for his own actions, and for the fact that he KNEW the name was invalid, did not believe the first response he got, and chose to continue asking until he finally convinced himself of something he KNEW to be untrue? I believe that time is long past, but the OP wants to continue to play the victim and blame someone else.

AndasKastor's Avatar


AndasKastor
03.03.2013 , 06:58 AM | #317
Quote: Originally Posted by david_tm View Post
I lost all my original names too during first merge.
And all these other owners of my names are still level #1 toons, 9 months later.
You see the other people that reserved these names are like Hoodling. They will play them eventually at their convenience since they have reserved them. And if they don't, well too bad - they got them first and they deserve them. Hoodling will back me up on this.

Ratajack's Avatar


Ratajack
03.03.2013 , 07:01 AM | #318
Quote: Originally Posted by AndasKastor View Post
You see the other people that reserved these names are like Hoodling. They will play them eventually at their convenience since they have reserved them. And if they don't, well too bad - they got them first and they deserve them. Hoodling will back me up on this.
Except that Hoodling won't. It doesn't go with his "I'm the victim" theme. He'll have some excuse why he should get the name even though the other player had it first.

atschai's Avatar


atschai
03.03.2013 , 07:19 AM | #319
Seriously, the collection of names you picked are the most dull and unimaginative names I've ever read in this game. Who even names his characters like that? How old are you to even come out and make a lamenting thread about this? Thats just sad, really. If I see someone ingame like you I just smile, shake my head and move on. I hardly think thats the effect you want to have on people. Better rethink.

Asheris's Avatar


Asheris
03.03.2013 , 08:46 AM | #320
Quote: Originally Posted by Hoodling View Post
Allow me to set this thread back on a proper course now. As much as I'm ticked off by losing the name Bane, as I've pointed out myself, it's part of the SW lore and thereby I fully understand that it "shouldn't" be allowed. What made me angry was the way I lost it, and the fact that it was the very last of my original names. I wasn't asked or told to rename Bane, I got cheated out of it by Bioware's incompetent customer service representatives after they had already assured me that I could keep the name. This was just the last straw.
Ever accured to you that this guy/girl over the CS isn't a Star Wars geek? He/she told you what they do know - that if you delete your character the name would be available - which is true. What that person could not know is that you unimaginatively named your character Bane of all things and, as all SW geeks know, is a copywrited name.

Quote:
And just one more thing... some of you people seriously need to have a coke and a smile and chill the **** out!
You should have before creating this bantha poo of a thread.