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Screwed over by Bioware!


Darth_Halford's Avatar


Darth_Halford
03.02.2013 , 11:32 PM | #291
Quote: Originally Posted by Terin View Post
I agree 100% with the OP. It's complete and utter BS that we, the original players who chose to make the biggest contribution to support this game, got completely screwed over when it comes to names.

I have only two names I care anything about. Terin, which holds a deeply sentimental value to me, and Tristam, which I just really like. Yet, those names are now taken, by players who don't even log on, and may not even play the game whatsoever.

Something needs to be done.
Not to be self-righteous or anything but who the hell do you really think you are, and how much *** do you really expect the rest of us to kiss before we can get a shot?

You don't think that maybe some of the rest of us that got over it were also early adopters? That maybe there was someone else who values their name just as much or possibly even more than you do, and therefore has just as much of a right to it as you do, even though they aren't asking to have a golden calf named after them in their honor?

The only benefits that you get as an early adopter is early access, and that's all you deserve. You pay the same as the rest of us after the initial release, so you get the same treatment.
Quote: Originally Posted by wjramussen
IF I want my own story, I break out a word processor.

Terin's Avatar


Terin
03.02.2013 , 11:52 PM | #292
Also, yeah, BioWare right screwed you, OP. I'm shocked how poor the Customer Service has been overall, but that actually seems as though it could be putting them at a legal fault. Not 100% sure, as digital law is still fairly uncharted territory, but either way, it would be wise of them to quickly resolve this issue and grant your name back, unless they want to seem possible legal actions taken in their future.

Mestalam's Avatar


Mestalam
03.03.2013 , 12:13 AM | #293
so let me get this straight you are mad cuz you lost your name and called bio to cry about it and they said too bad?

Hoodling's Avatar


Hoodling
03.03.2013 , 12:18 AM | #294
Quote: Originally Posted by Terin View Post
Also, yeah, BioWare right screwed you, OP. I'm shocked how poor the Customer Service has been overall, but that actually seems as though it could be putting them at a legal fault. Not 100% sure, as digital law is still fairly uncharted territory, but either way, it would be wise of them to quickly resolve this issue and grant your name back, unless they want to seem possible legal actions taken in their future.
I've been discussing similar topics with my friends in the past. With all the time and money we invest into our accounts and playing these games, there should be some kind of basic protection for the players. I've never even heard of a company taking such insane liberties with their users' accounts as Bioware did.

I mentioned earlier that one of the things Bioware could have done is to set up a new server and let everyone get a second chance at the "first come, first serve" policy, but instead they chose to completely shaft us. I've only ever asked for a fair chance here. Nothing else. Between all the nerdrage in this post, it's a miracle that someone still manages to come in here and understand the issue at hand.

Terin's Avatar


Terin
03.03.2013 , 12:18 AM | #295
Quote: Originally Posted by Darth_Halford View Post
Not to be self-righteous or anything but who the hell do you really think you are, and how much *** do you really expect the rest of us to kiss before we can get a shot?

You don't think that maybe some of the rest of us that got over it were also early adopters? That maybe there was someone else who values their name just as much or possibly even more than you do, and therefore has just as much of a right to it as you do, even though they aren't asking to have a golden calf named after them in their honor?

The only benefits that you get as an early adopter is early access, and that's all you deserve. You pay the same as the rest of us after the initial release, so you get the same treatment.
As the OP said, the biggest reason that Early-access is such a priority in MMO's is to reserve names. By pre-ordering a game, you're taking a huge leap of faith, and scoring your favorite name is kind of the reward. Because of these forced server-merges, they basically ripped that reward away completely, and in fact, they pretty much punished everyone who wasn't lucky enough to be on one of a few select servers.

Now, if that person who took the name "Terin" is of similar circumstances -- they like the name, they pre-ordered, all that jazz -- then yes, they deserve the name. Thing is, as I've said, they haven't logged-in in months, that I'm aware of (they're actually on my friend's list, specifically so I could try to communicate with them if they ever logged-in), and so it's clear what happened; they "bookmarked" the name with a character they've never played before, and have since quit playing the game.

I don't know why you're so hostile, but it seems misdirected. Either that, or maybe you misunderstood me, in which case I apologize.

Hoodling's Avatar


Hoodling
03.03.2013 , 12:19 AM | #296
Quote: Originally Posted by Mestalam View Post
so let me get this straight you are mad cuz you lost your name and called bio to cry about it and they said too bad?
WOW... seriously. You really must have read this whole thread to come up with that one. I mean, you didn't miss a thing. You're done here so you can move along now.

Ratajack's Avatar


Ratajack
03.03.2013 , 12:26 AM | #297
Quote: Originally Posted by Hoodling View Post
Glad for ya. Or sad. Depending on whether or not you were hoping you'd get to rename. I'm sure some people did. But come on, there was no informed decision made there. Had I known... Had they told me that I could have a chance to keep my names, even if we're talking about a snowball's chance in hell I still would have stayed on Bao-Dur. After they realized how badly they screwed the pooch, they finally put in the effort of making a priority system for the second transfer. But, by that time, it was too late for most of us from the low-pop servers.
We all made informed decisions. At the time of the original server transfers, we had all the information we needed to make the decision as to whether or not to remain on our original server. Everyone could have checked the destination server to see if their name was available. We were all notified when server transfers became available, and we were all informed that eventually everyone would be transferred off the origin servers.

I'm not going to go into whether or not EA/BW held information back from us, or even if they knew there would eventually be a second server merger at all. We can speculate all we want, but that is all it would be-speculation.

With the initial server transfers, the person on the destination server got to keep the name if there was a conflict. This is the same as any server transfer in any other game I've played. The reason for the "priority system" with the second server merger is that NO ONE remained on their server. All the servers were replaced with higher capacity severs, even if the new ones had the some of the same names. Everyone got transferred to a new server, therefore no one already had any given name on the destination server. Thus, EA/BW had to set some rules for how naming conflicts would be resolved since no one had the name first on the destination server.

Darth_Halford's Avatar


Darth_Halford
03.03.2013 , 12:43 AM | #298
Quote: Originally Posted by Hoodling View Post
That's the dumbest thing I've heard out of you yet. There's no better way to support a game than to pre-order it and keep an active subscription. Why on Bigfoot's green Earth shouldn't devotion be rewarded?
Because you got the reward when you bought it. You invested in the game early and you got rewarded with access to the game early. Pre-ordering a game doesn't net the company any more money than a regular post-launch purchase of the same item. Why should you continue to be rewarded for something that happened a year and a half ago that didn't even make Bioware any additional money?

The reason why devotion shouldn't be rewarded in the way you're looking for is because devotion is an emotional abstract and thus cannot be measured on any kind of a rubric by which rewards can be appropriately doled out.

Yes you bought the game and kept an active subscription, and when the server transfers came around, so did everybody else at the time that you had to compete against to get the name(s) you wanted. You want to tell me what makes you so special that in the unlikely event we had the same that I must somehow defer myself because someone wants to exalt themself for getting a pre-order?

That's crap. That is archaic, Noble vs. Serfs, crap.
Quote: Originally Posted by wjramussen
IF I want my own story, I break out a word processor.

Darth_Halford's Avatar


Darth_Halford
03.03.2013 , 01:03 AM | #299
Let me get this straight. You're a pre-order just so you could get beta and early access. You've been a subscriber since day 1. Even after getting screwed over your names you still pay Bioware money for the game, and you think you should be rewarded because of how devoted you are to the game...

and yet IM the fanboy in this conversation?
Quote: Originally Posted by wjramussen
IF I want my own story, I break out a word processor.

Hoodling's Avatar


Hoodling
03.03.2013 , 01:03 AM | #300
Quote: Originally Posted by Ratajack View Post
We all made informed decisions. At the time of the original server transfers, we had all the information we needed to make the decision as to whether or not to remain on our original server. Everyone could have checked the destination server to see if their name was available. We were all notified when server transfers became available, and we were all informed that eventually everyone would be transferred off the origin servers.

I'm not going to go into whether or not EA/BW held information back from us, or even if they knew there would eventually be a second server merger at all. We can speculate all we want, but that is all it would be-speculation.

With the initial server transfers, the person on the destination server got to keep the name if there was a conflict. This is the same as any server transfer in any other game I've played. The reason for the "priority system" with the second server merger is that NO ONE remained on their server. All the servers were replaced with higher capacity severs, even if the new ones had the some of the same names. Everyone got transferred to a new server, therefore no one already had any given name on the destination server. Thus, EA/BW had to set some rules for how naming conflicts would be resolved since no one had the name first on the destination server.
Either you're not getting the point or you're not even trying to. The fact remains, everyone on the low-pop servers got completely shafted.