Why Part 2: Schön Ihr CM's Eric&Co.

Hmmmm.....strange opinion in my eyes...
1st who tells you we do not learn english at school?
2nd ...if a company sells a product in our market i think we have a right to demand localization and support in our native language. I wonder what you would think and say if in the future your korean, japanese or finnish cell phone, your chinese washing machine, your korean or japanese TV etc were delivered with finnish, korean, japanese or chinese manuals and displays only - and if - to receive support - you had to learn the manufacturers finnish or asian language? I guess at the moment such stuff is delivered to norway not only with an english, but mostly even with norwegian manual, display and support.

The point is: we bought a product and subscription localized for german-speaking market, advertised for german speaking market and WITH existing german-speaking services. Therefore - as long as we still pay the same price as we did from the launch - we can expect the company struggling for our money to continue the service we bought and paid.

Even if many of us learned english in school and might - with some mistakes - be able to express an opinion in english - it s still an uncomfortable EFFORT for most of us - and a company like Bioware can t expect paying customers to make EFFORTS to receive what they bought. To simplify it: it s the manufacturers response to make efforts for the customers' satisfaction - not vice versa. I understand all players who consider ending their subscriptions.
The attitude Bioware showed towards german-speaking and french-speaking markets and communities by firing their CMs is lacking respect and customer apreciation.

Forgive me my bad english - it has been more than 25 years since i learned it in school.......

Well it is and to be honest it's surprising for myself cause I never thought about it till now, neighter when the first exodus started nor when F2P came. I don't know the english community because I only read the class forum here, but the german TOR community was different from any other MMO I know. We have some 50+ and 60+ people who play there first MMO and the com behaved much more grown up than in other games. But lately there were even indirect threads for goldseller adds not to mention the growing number of troll threads. How could someone from a foreign language be able to read between the lines and understand that these aren't discussions about goldseller but adds? Assuming that they read the german forum like they said.
The other thing is why do i have to watch the english forum to get news or wait 2 days to get the news in my native language but with wrong grammar and orthography?
The main problem is that TOR was released multi-lingual and because of that much more german people bought it than if it would be only released in english cause germans are used to get subs and dubs for there films and games. We had support in our native language from the get go and now one year later we should simply accept a cut off service? Not only the 50+ and 60+ who never had english in school aren't able to adress there problems, ideas and wishes properly even I who is used to watch films in english and read english books have huge problems with writing and spelling.
The german servers have the highest population of all european server if I'm not completly wrong and together with french server these represent the majority of european TOR customers. How would you feel if a company stops supporting the majority of a whole continent without a word? You would just suck it up, wouldn't you? Right

As a gamer when I see something like this, the removal of two community mangers, and no answer to the why. This to me sends me the feeling that perhaps swtor is in worse straights then we think. The fact is this last patch was 75 percent cartel market again. They have been pushing the cartel market hard now on a regular basis. Now this happens. Until I hear a why, I am not sure how much longer swtor is going to be around. They have explained what they want to do, but they have not given the why.

It's very simple: Money. There's no need to have a couple of CMs for German/French/whatever when they can just use a translation program to turn their English posts into whatever is required for the forum posting.

To be honest, foreign language CMs is very much a luxury, not a necessity.

And I fail to see why people are so very upset about it. If I suddenly became a Tolstoy fan/Wagner fan, I would expect to have to learn Russian/German to participate in the discussion of those subjects.

Then we will have to wait until the english CMs get fired too ... then you will maybe understand.
This game is going downwards, €A made it now clear enough.

They did, it is my understanding, that they not only fired the German and French CM but also the Europe based English one too. Based on this, English speaking Europeans will see a reduction of services as well.

Thanks for bringing the Vaseline !
They fu... us and then they talk to us as if we were idiots...
I would shame to post messages like this.

Account terminated, don't expect me to give money to EA anymore.
EA or how to kill videogames...

Interesting you mentioned the 'I don't buy any EA Titel again' mentality. Since I own a PS3, I bought for my kids 2 versions of the FIFA Soccer and other Sports games, but this year, when I saw the new FIFA at a store, I told to myself: "it is EA" and I didn't buy it.

Considering that I'm a SWTOR fanboy, I really wonder how much more you can spoil a brand (and in this case I'm talking about the brand EA not Star Wars).

The game is not any more about Star Wars but about Cartel Market, just watch the last patchnote...
They don't want us to have fun, they just want us to spend money, more and more. And they are far from respecting the community with such a mentality even if I understand that a company has to make money to live. But here the goal isn't to live but just to earn more and more to have good financial result in Wall Street...

As continually, as you are updating the everchanging CE shop ?

Sorry, that was to close to my strike zone to let it fly.