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First BioWare Post First BioWare Post

Tatile's Avatar


Tatile
02.28.2013 , 09:33 AM | #81
How hard can it be to find one person who's fluent in German and one person who's fluent in French and hire them?

It's not as if people are demanding Bioware hire Angela Merkel or anything.

Lent_San's Avatar


Lent_San
02.28.2013 , 09:37 AM | #82
Quote: Originally Posted by Tatile View Post
How hard can it be to find one person who's fluent in German and one person who's fluent in French and hire them?
It's not as if people are demanding Bioware hire Angela Merkel or anything.
Please no. That would be my final reason to unsub.
(<german)
But yeah, as much as I use the US forums already, nothing says better "We don't care about you guys" than losing the german CM and leaving the german (and french) forum basically unattended.

Thaladan's Avatar


Thaladan
02.28.2013 , 09:47 AM | #83
i am a player from the french community and i am very disapointed by your attitude EAware...

your message is clear for us : you don't care of the german and french forum. it is not important for you to give us good info in time or offer a decent customer service.

but i am sure we will always be informed by the news of cartel market, with a bad google translation offered by courtneywoods, the emminent specialist of ** ***

touché !

you don't care of our community, you just care of money, money, money..so my money will surely be for another game if you persist with this point of view.

et voila !

swtor is dead...all hail swtcm : star wars the cartel market ...

bazinga !

- sorry for my bad english -

Jacen_Starsolo's Avatar


Jacen_Starsolo
02.28.2013 , 10:06 AM | #84
Quote: Originally Posted by Tatile View Post
How hard can it be to find one person who's fluent in German and one person who's fluent in French and hire them?

It's not as if people are demanding Bioware hire Angela Merkel or anything.
They already had someone. And just fired them. So I doubt they will be hiring someone else for it right now. Or why get rid of who they had already?

Lent_San's Avatar


Lent_San
02.28.2013 , 10:11 AM | #85
Great move, Bioware Austin. Great.

SremoYzeh's Avatar


SremoYzeh
02.28.2013 , 10:41 AM | #86
Eric,
I know it s not your fault nor the fault of your team - somehow you are almost as much victims of this as were Lars and Antonio - and as are WE, the german and french subscribers. For that reason i - by exception - adress to you in english this time.

But - sorry - you - and the responsibles - should be aware that this is not the way to treat paying subscribers. Your company really shows us a massive lack of respect towards european customers - and to fire Lars and Antonio is only the final step. European - specially german and french - subscribers seem to be worth nothing but their hard money - at least this is the impression Bioware transports towards us. So what reason should people in Europe have to further support the company with subscription fees if they are not at all respected?

Whatever reasons led to this step - the responsibles should be aware that this might lead to another wave of cancelled subscriptions - and that for sure won't be the way to save the game nor to make it profitable some day.

Btw: ...so you think to simply move a german/french protesting thread from the US-english forums into the no-more-read german forums will also wipe out the problem itself and stop protest? I guess you might be wrong.
As long as your company takes our good money, "stupid" german and french subscribers due to my opinion have a right to claim a community management in their languages.

I really hope - specially for you and your remaining team- the responsibles will reconsider the mess they caused by this. In case they do not, i imagine there might be lots of work coming towards you and your team - might be the time to start learning some german and french

Thaladan's Avatar


Thaladan
02.28.2013 , 11:21 AM | #87
i invite all germans and french players to unsub and say it cause of the lack of consideration !

for me it's done, and i'm waiting. no considération = no money, capitalist of my ***

Darka's Avatar


Darka
02.28.2013 , 12:18 PM | #88
You know we begged for a thread like this since Oct 08
lol

EricMusco's Avatar


EricMusco
02.28.2013 , 01:28 PM | #89 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by chuixupu View Post
So Skadge, right? We all love Skadge!

Looks like the companions 101 is going in the order of companions received, so it's got to be Mako next.

On the subject of communication, one thing I think the community team could help out on a bit is clarifying 2.0 v. RotHC. I keep seeing pages of threads of people arguing whether 2.0 is RotHC or whether they are separate. We all know Makeb isn't included on the PTS, but is 2.0 going to be released at the same time as RotHC, or before? It seems clear to me that we need the digital purchase to reach level 55, but some people don't think that's very clear.

Here is a bit more clarification on the differences between Rise of the Hutt Cartel and 2.0 put as simply as I can!

What subscribers will get without purchasing Rise of the Hutt Cartel:
  • Class changes and balancing levels 1-50
  • Any itemization/world changes which affect levels 1-50
  • Legacy Achievements

What subscribers will get if they do purchase Rise of the Hutt Cartel:
  • New Operation: Scum and Villainy
  • Nightmare Mode Terror From Beyond
  • Upgraded level 55 Hard Mode Flashpoints
  • Level cap increase to 55
  • All new Makeb storyline
The new Operation and Hard Mode Flashpoints in Game Update 2.0 are Level 55 Elder Game Content. The level cap increase to 55 is included with the purchase of the Digital Expansion: Rise of the Hutt Cartel. Free-to-Play restrictions apply. Visit the Free-to-Play Features Chart for more information.

-eric
Eric Musco | Community Manager
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Nothematic's Avatar


Nothematic
02.28.2013 , 01:31 PM | #90
Thanks for the clarification Eric, the amount of communication and interaction over the past day or two has been amazing.

I hope you keep it up, this is something we've wanted for a long long time!
Coastas - 55 Marauder | Enaico - 55 Sorcerer | Enairo - 55 Operative | Zabric - 32 Mercenary
[TOMB OF FREEDOM NADD]