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OK Bioware, what's with the lag and crashes??

STAR WARS: The Old Republic > English > Customer Service
OK Bioware, what's with the lag and crashes??
First BioWare Post First BioWare Post

OwenBrooks's Avatar


OwenBrooks
02.28.2013 , 01:57 AM | #1201
Klarick
Sorry to see you have issues but not sure why you need to attack me on a personnel level ? your welcome to have your view, does laughing at your wife make you feel better ? I also must of killed your dog , was this the case ?

I do not make excuses, did you read my post or do you just live in denial.

Post up a pathping, or let me know the server, will see if I DC from Australia, if I do I can look and see if I can identify a cause. Mind I do play on the US servers on occassion and have never DC'd on them. Mind I did on red eclipse once (european servers) but that was a internet issue. There has been issues with servers on occaion you know when this occurs as rollbacks will be the result.

Sithcreep's Avatar


Sithcreep
02.28.2013 , 02:28 AM | #1202
Quote: Originally Posted by OwenBrooks View Post
My thoughts are that there is some issues going on for some backbones at present, I know some just want to just blame the game servers, but without pathpings etc it is just a claim.

Have a look at the below thread, for Slugwarts yesterday I would say he found a good path to the servers by trying a different ISP. http://www.swtor.com/community/showt...=525189&page=4

For those that claim all other games are good if you think this is just this game at present, how do you explain threads like http://us.battle.net/d3/en/forum/topic/7864606397 and the tone is just like people here.

The internet can and does have ongoing issues and can happen anytime, most are fixed in 24 hours but those that aren't means it is likely not a simple fix, your ISP and Biowares end are very small parts of the internet.

This is not to say server issues do not occur, they can, but when they do you have hundreds of people posting here at once, this can also occur when it is just a major internet issue as this affects the majority of people playing on a particular region server.

Is it frustrating, yes it certainly is, is it your ISP or biowares fault, most likely not.
Owen you are one ignorant fella, noone stated that lag issues dont occur in other games. However it requires none but half a brain to combine some obvious facts to a logical conclusion.

BWs hyperthesis: Our servers are just fine your ISP and/or routers sucks balls!

So if assumed that assumption was true my mediocre IT infrastructure should give rise to constant internet issues, at least in ONE other game.

These are the facts:
Fact 1: I dont encounter any issues of that magnitude in any other online game, neither on my pc nor on my 360.

Fact 2: I exclusively encounter those massive issues in Swtor.

====> Logical conclusion: My IT infrastructure can not be the primary culprit for the undesired effect. Hence BWs hyperthesis is falsified.

You are welcome!
Quote: Originally Posted by Darkabysslord View Post
Panda ??? who is this Panda U speak of Carl.

OwenBrooks's Avatar


OwenBrooks
02.28.2013 , 02:40 AM | #1203
I can understand what you are saying and why,but there is possible reasons why this occurs for you, however how about we test these theories ? also why call me ignorant, you do not know my background or knowledge like I do not know yours but I do not call you ignorant.

Post up a pathping during the major lag issues and let me know which server you play on so I can login from Australia and play on there at the same time as you and see if we both DC ?

I'm willing to do this.

In the spoilers is the number of variables in just one router on the internet

Spoiler

SirMannii's Avatar


SirMannii
02.28.2013 , 06:16 AM | #1204
Omg, what a bad response. Why should we contact anyone but you all the time BioWare? It's your game and your servers that are so unbalanced that some weeks the FPS is fine and other weeks it's jumping around like hell? We are over a thousand people complaining ONLY IN THIS THREAD and we are from all over the world and you still think it's everyones Internet providers fault? From the west coast, to the east coast to France, UK, Germany and Scandinavia. I mean, seriously?

OwenBrooks's Avatar


OwenBrooks
02.28.2013 , 06:22 AM | #1205
Maybe you should move to Australia, that is where I live, I have no Crash, FPS or DC issues, still sorry to hear you do.

A thousand posts doesnt make a thousand people

Radagastimus's Avatar


Radagastimus
02.28.2013 , 07:45 AM | #1206
Today has been funny day, i logged in hoping to play a bit again but here i am at forums

My in-game latency meter is almost all the time stable 62ms, that should mean it works well yes? Wrong even if latency shows that good a number, abilities wont trigger or they trigger with 1-4 sec delays. Sometimes it feels that abilities work but cant be sure since no animation is working at that point.

At moment it's practically unplayable since i cant progress in quests since i just die trying to command my Smugler to do something that never happens In class quest i cant progress since i cant CC anything, i CC another mobs of two more powerful and target the other and in frustration i see my bullets going to the target that is not selected.

My gaming rig is hi-end with all of todays conveniences like SSD drives, Cross-fire etcetc. I have tried to resolve this with my ISP but there is nothing wrong according to them. I was network/server specialist before i retired because of sudden visual impairment and i do know that my end and their hardware is okay.

Ossue must be somewhere between BW servers and where that information connects toi my ISP network.

Ot can also be issue in how their servers handle communications or how their end routes and processes information.

Issues like this happened to my fellow gamers with unreal when i had my old connection where incoming speed was sufficient but my server just could not send information fast enough to other end (Limitation inupload speed, i had 24/1mb DSL) Now its optical with 10mb both ways.

I bow to one thing tomorrow tho,

THEY HAVE FIXED MY GAME SO THAT IT DOES NOT STUCK TO LOADING SCREEN ANYMORE!!

\O/ HOORAY!! \O/ Small victory is small victory

Oh, i live in southern Finland/Turku area and most of issues happen between 10am-->17pm GMT.
“Named must your fear be before banish it you can.”

-Master Yoda

Kiniski's Avatar


Kiniski
02.28.2013 , 07:53 AM | #1207
Quote: Originally Posted by OwenBrooks View Post
Maybe you should move to Australia, that is where I live, I have no Crash, FPS or DC issues, still sorry to hear you do.

A thousand posts doesnt make a thousand people
All the people in Australia are like you, or are you alone?

you are liying, I see you with lag in-game, so you are a troll with no real knowledge about connections, anyway, yesterday was epic, near 400,000 ms, and no DC, somehow is like being disconnected "connected", I send another ticket with tracert and pathping, no answer.

OwenBrooks's Avatar


OwenBrooks
02.28.2013 , 07:53 AM | #1208
Radagastimus

Without knowing your setup and how you have configured the game, do you use vsynch this is known to introduce ability delay in alot of games. this has nothing to with the actual ms ping times you have at all most likely.

If your OS is Win 7 and you play windowed you have vsynch applied even if it is turned off in-game
solution for that is to disable the desktop composition for launcher.exe and swtor.exe

if you do have vsynch enabled you also need to enable triple buffer, simple test is turn off vsynch if you do happen to use it.

OwenBrooks's Avatar


OwenBrooks
02.28.2013 , 07:56 AM | #1209
Quote: Originally Posted by Kiniski View Post
All the people in Australia are like you, or are you alone?

you are liying, I see you with lag in-game, so you are a troll with no real knowledge about connections, anyway, yesterday was epic, near 400,000 ms, and no DC, somehow is like being disconnected "connected", I send another ticket with tracert and pathping, no answer.
Mate at the end of the day , i help people that want help , you obviously do not, so therefore i will happily move to helping someone else then waste my time on someone that plainly does not want help.

Feel free to keep raging here if it makes you feel better

Radagastimus's Avatar


Radagastimus
02.28.2013 , 08:02 AM | #1210
Quote: Originally Posted by OwenBrooks View Post
Radagastimus

Without knowing your setup and how you have configured the game, do you use vsynch this is known to introduce ability delay in alot of games. this has nothing to with the actual ms ping times you have at all most likely.

If your OS is Win 7 and you play windowed you have vsynch applied even if it is turned off in-game
solution for that is to disable the desktop composition for launcher.exe and swtor.exe

if you do have vsynch enabled you also need to enable triple buffer, simple test is turn off vsynch if you do happen to use it.
There is no V-sinc on as it often makes issues and i dont see the need to turn it on.

Also i never play in window exepth EVE where i often have 3 clients on at same time

One thing i have noted that ALSO this SWTOR site often does not work when i get DC, every other page work tho, no matter where it is assumably hosted.

Anyone know if EU servers are located physically in EU or are these connections going overseas to united States?

EDIT: Just got another disconnect after 2 minutes in game, tried this site right after that and it did not load until 1long wair All other sites like FB, Battle.net etc loaded less that 1 second.

Maybe they just have too much stuff going through their connection and they dont have sufficient bandwidth to handle that and EA will not give more budget to connection until there is more players which wont happen until connection works fine.
“Named must your fear be before banish it you can.”

-Master Yoda