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game giving error 9000 every 5 minutes

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
game giving error 9000 every 5 minutes
 

Asqual's Avatar


Asqual
02.27.2013 , 09:37 PM | #1
Hi,

My game is crashing back to the servers every 5-10mins because of Lag SINCE the 5 and a half hour patch. I have already posted a ticket in however because of a lesser but still phenominal lag of up to and beyond 10k. Of the two things I was emailed to do with step by step instructions, one being a dxdiag.tzg and the other a trace route. My computer refuses to do the trace route. So I sent an email back with the dxdiag.tzg and explained about the trace route.

I noticed some players complaining about LAG often in this forum. I am starting to get worried and although I have a months subscription up my sleeve I cancelled my subscription because of such talk. Also another game I have played fixed such a problem straight after such a patch creating increased lag and yet you do nothing. That got me worried more about what i'm paying for. My reason for leaving is that I don't pay to have problems avoided only to have them fixed.

Am I wrong to cancel my subscription ? I havn't had any help since I sent my email either and now i'm guessing im on a waiting list longer then what is normal because of the patch creating unstable conditions.

This is the most enjoyable game I have played and yet I can't play. Well well is that what they call luck of the Irish ?

OwenBrooks's Avatar


OwenBrooks
02.28.2013 , 01:22 AM | #2
Can you say what OS you are on, tracert will / should work providing the command prompt is running as administrator.

Asqual's Avatar


Asqual
02.28.2013 , 08:20 PM | #3
Windows 8 operating system.

OwenBrooks's Avatar


OwenBrooks
02.28.2013 , 09:19 PM | #4
Just some thoughts on possible causes without getting into running tests

If your playing wireless try playing wired to see if it is still the same.

Trend Micro AV for example has a known issue causing lag in games at present on Windows 8
http://www.swtor.com/community/showt...=590173&page=3

Check to see if Hyper V is enabled to eliminate that as a cause, but seems more related to fps even though they say lag.
http://answers.microsoft.com/en-us/w...2-116a73566eb4

Although not related It is also worthwhile doing http://www.oscarcao.com/blog/2012/08...g-and-freezing this restores the behavior to the same as Win 7