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Monthly Allowance

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DewyMossEmpire's Avatar


DewyMossEmpire
02.27.2013 , 08:31 PM | #1
I was just charged for my monthly subscription, & last month I also instantly received my (embarrassingly low) Cartel Coin allowance of 500 Cartel Coins.

I would like those ASAP, please.

Thanks in advance!

Rankyn's Avatar


Rankyn
02.27.2013 , 09:31 PM | #2
It usually takes about a week.

DewyMossEmpire's Avatar


DewyMossEmpire
02.27.2013 , 09:32 PM | #3
O.ó that's insane. It was instant for me last month >.>

DewyMossEmpire's Avatar


DewyMossEmpire
02.28.2013 , 12:39 AM | #4
Bump, please give me these dammèd Cartel Coins.

Beruthien's Avatar


Beruthien
02.28.2013 , 12:48 AM | #5 This is the last staff post in this thread.  
Greetings DewyMossEmpire,

You will receive the monthly grant, but indeed there is a sometimes a delay with the coins being added to your account. We would advise to wait 5 days from your renewal date and if you have not received the coins by then, please contact our phone support.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
Beruthien| BioWare Customer Service – Forum Support

DewyMossEmpire's Avatar


DewyMossEmpire
02.28.2013 , 12:50 AM | #6
All righty, thanks for the response!

DewyMossEmpire's Avatar


DewyMossEmpire
02.28.2013 , 12:31 PM | #7
Okay here's a crazy question ... why is there a delay in the first place? The allowance is already too low, & on top of that it does not even get to us on time? What kind of treatment is that for loyal subscribers?

Rankyn's Avatar


Rankyn
02.28.2013 , 12:34 PM | #8
The delay is likely a fraud prevention measure.

They didn't have to give you ANY coins and you're complaining because they don't give you enough for FREE?
/facepalm

If you want more FREE coins, subscribe for 6 months like the truly "loyal" subscribers do.

DewyMossEmpire's Avatar


DewyMossEmpire
02.28.2013 , 01:03 PM | #9
Ohoho, tough on the internet, nice one. Thanks for the two cents.

Rankyn's Avatar


Rankyn
02.28.2013 , 02:56 PM | #10
Dude, I'm just giving you the information.
You're the one that's trying to whine in a passive aggressive manner about an issue unrelated to your problem.