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Community Team, Assemble!

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chuixupu's Avatar


chuixupu
02.27.2013 , 02:45 PM | #61
Quote: Originally Posted by CourtneyWoods View Post
I'm glad you enjoy them! Bounty Hunters should be pleased with the next one
So Skadge, right? We all love Skadge!

Looks like the companions 101 is going in the order of companions received, so it's got to be Mako next.

On the subject of communication, one thing I think the community team could help out on a bit is clarifying 2.0 v. RotHC. I keep seeing pages of threads of people arguing whether 2.0 is RotHC or whether they are separate. We all know Makeb isn't included on the PTS, but is 2.0 going to be released at the same time as RotHC, or before? It seems clear to me that we need the digital purchase to reach level 55, but some people don't think that's very clear.
Wardens of Fate / Alea Iacta Est
The Tarkus Legacy ~ The Harbinger/Jedi Covenant

AshlaBoga's Avatar


AshlaBoga
02.27.2013 , 03:15 PM | #62
Quote: Originally Posted by EricMusco View Post
Hey everyone!

With Joveth's departure I just wanted to pop in and take this opportunity to have us, the Community team, reintroduce ourselves! I know at times you will have seen our names in different spots on the forums, Reddit, or social media, but I figured a formal "hello, I am this guy/girl" would be way better! I will have the other Community folks post below.

As you can already see, my name is Eric Musco! I have a bunch of different roles on the Community team but the things that are most public facing are that I handle BioWare's communication to guilds and fan sites (I actually came from a fan site myself!).

When it comes to The Old Republic itself, I am a big elder game player. I love diving into Operations and the occasional Warzone. I have two 50's currently and am working on my third, why did no one tell me Marauders were so much fun?

I also have an extreme love for our Rakghoul forum smileys!

-eric
I apologize for not telling you Marauders were so much fun, but I was too busy killing things on mine
Typhojem Legacy, Jung Ma server
VICIOUS
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AMightyKnight's Avatar


AMightyKnight
02.27.2013 , 03:17 PM | #63
So, what happened to our German & French CMs?
It looks like they are gone
http://www.swtor.com/community/showthread.php?p=5924270

TheBBP's Avatar


TheBBP
02.27.2013 , 03:17 PM | #64
Thank you for the re-introduction.
Jano Aras'im - Knight of the Old Republic
Darth Krelan - Imperial Loyalist
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EricMusco's Avatar


EricMusco
02.27.2013 , 04:10 PM | #65 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by JPryde View Post
With LarsMalcharek and TonyMoreno apparently "gone", I would like to ask, if there is anyone else left in the community team, safe for those three names mentioned in this thread.

And more specific, are there any CMs left, who do understand (and hopefully even can write) german and/or french ?

Or are the german and french parts of the community officially deemed unworthy by now ?
Hello JPryde,

You are correct in that Antonio and Lars are no longer a part of the EU SWTOR Community Team. Due to this change you will see less communication in general in your forums than you did see previously. However, I want to stress that we will still be continually receiving feedback from both our German and French communities and addressing that feedback just as we would the English speaking community.

Just as we have in the past, we will continue to make sure that communicating all critical things such as timed promotions, maintenance announcements, etc. will still be communicated to you.

I hope that answers your questions!

-eric
Eric Musco | Community Manager
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JPryde's Avatar


JPryde
02.27.2013 , 04:17 PM | #66
Quote: Originally Posted by EricMusco View Post
Hello JPryde,

You are correct in that Antonio and Lars are no longer a part of the EU SWTOR Community Team. Due to this change you will see less communication in general in your forums than you did see previously. However, I want to stress that we will still be continually receiving feedback from both our German and French communities and addressing that feedback just as we would the English speaking community.

Just as we have in the past, we will continue to make sure that communicating all critical things such as timed promotions, maintenance announcements, etc. will still be communicated to you.

I hope that answers your questions!

-eric
Unfortunately "less" in this case is equivalent to "none", as Lars was barely visible in the forums. Only lately, we rejoiced, when he came up with a bit of much sought-for information... and in result, he is no longer part of the team.

Yes, it answers my question, but not in a very positive way.
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Izorii's Avatar


Izorii
02.27.2013 , 04:29 PM | #67
I guess the important thing is not the size of the team but what they do and are seen to be doing. Even if every post is read and passed on to the correct development team and ideas flagged if nothing is seen to be done then the comunity assumes nothing is being done. On the flip side if they see loads of yellow posts they assume their thoughts are being considered even if the info was passed straight into the bin.

Eskala's Avatar


Eskala
02.27.2013 , 04:37 PM | #68
Quote: Originally Posted by JPryde View Post
Unfortunately "less" in this case is equivalent to "none", as Lars was barely visible in the forums. Only lately, we rejoiced, when he came up with a bit of much sought-for information... and in result, he is no longer part of the team.
Have to agree on this, Lars was already ways too inactive (at least in the forum) even before that incident now, the German community was lacking important information over a long time. And now you took us the last guy who at least kept up the communication a little bit... great, just great.

One question though, why was this decision met in the first place? I think the European community is interested in getting an answer on that!

chuixupu's Avatar


chuixupu
02.27.2013 , 05:05 PM | #69
Well, to look at it another way, if he was that inactive, what were they paying him for? (no offense intended, for all I know he was hard at work doing a lot of stuff but just blocked from getting much useful information to the public, which in itself would lead me to think things may need to change)

Whatever the case, still, I can't really find any positive spin on cutting down on community support. If they had to make budget cuts, I guess that's the "safer" avenue to go down. Probably moreso than cutting the designers or Q&A people. Also It appears that several new art/graphics and tech/software/client/server engineer positions have become available for Bioware Austin since January.

But hey, this is all idle speculation on my part and may have no base in reality. Who knows how these things work, gaming companies and their mysterious ways.

And this is probably going down a bad path, they just wanted to say hi and introduce themselves and here we are getting all conspiratorial and doom and gloomy.
Wardens of Fate / Alea Iacta Est
The Tarkus Legacy ~ The Harbinger/Jedi Covenant

Thylbanus's Avatar


Thylbanus
02.27.2013 , 05:13 PM | #70
Quote: Originally Posted by CourtneyWoods View Post
Musco really isn’t joking about his love of Rakghoul smilies…. I prefer Jawas myself!

I’m Courtney Woods, Community Production Specialist here at BioWare Austin. My main responsibilities on the team include localization, maintaining, writing, editing, and managing content for SWTOR.com. An example of one the blogs I am responsible for is the Companions 101 series. I am crazy about Companions in our game so please feel free to PM me about any of your favorites!

I am an “altoholic” – I spend a lot of time figuring out creative ways to level up my characters with the Legacy System. I currently have two level 50s and three characters in their 40’s that I switch between, plus about 5 lower levels.

I look forward to chatting with y’all – especially about the story ("The Fourth Pillar"), Companions, and Flashpoints in our game.

Pa-chow!

Courtney
That's all? I've got 16. One for each advanced class. Dark and Light.
It's amazing how loud a dollar can be.
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