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Launcher crashing

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ZenithStorm's Avatar


ZenithStorm
05.10.2012 , 12:03 PM | #21
Holy crap! The launcher just finished downloading the patch! I left it on in the background while I was doing all this.

*really surprised*

Yay. :D

Kindajenin's Avatar


Kindajenin
05.10.2012 , 12:03 PM | #22 Click here to go to the next staff post in this thread. Next  
Greetings ZenithStorm,

If you can just post one more section we should be able to get an idea of the problem.

Thank you.
Kindajenin| BioWare Customer Service Forum Support

Kindajenin's Avatar


Kindajenin
05.10.2012 , 12:04 PM | #23 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by ZenithStorm View Post
Holy crap! The launcher just finished downloading the patch! I left it on in the background while I was doing all this.

*really surprised*

Yay.
Greetings ZenithStorm,

Great to hear it worked for you!!!

If you need any additional support please do not hesitate to ask.
Kindajenin| BioWare Customer Service Forum Support

ZenithStorm's Avatar


ZenithStorm
05.10.2012 , 12:04 PM | #24
Okay, here it is! Thank you so much for looking into this for me.
Spoiler

This post has been edited to include spoiler tags. – CS Forum Team

Kindajenin's Avatar


Kindajenin
05.10.2012 , 12:11 PM | #25 Click here to go to the next staff post in this thread. Next  
Greetings ZenithStorm,

Just to confirm is the issue resolved for you?

If you have patched and you are in game the launcher logs would be of no use, however I can see from the logs that the problem would have been caused by your connection not reaching our servers and stalling because of this.

I hope this clears up the matter for you.
Kindajenin| BioWare Customer Service Forum Support

ZenithStorm's Avatar


ZenithStorm
05.10.2012 , 02:03 PM | #26
Yes, the game is now working for me. (Sorry for the long delay, I just finished watching my movie.)

I expect that future patch downloads will give me trouble as normal. You said that my connection has trouble connecting to your server; what can I do about this?

skaithra's Avatar


skaithra
02.22.2013 , 11:00 AM | #27
Fixed mine buy disabling the overlay function in "Game Booster". Odd problem but it's fine now (Apart from the 10GB of data I now have to re-download...).
Probably not that helpful but it's another thing to add to the diagnostics box.
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