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ws.Malware.2 Detected in Swtor.exe ?? whats up

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
ws.Malware.2 Detected in Swtor.exe ?? whats up
First BioWare Post First BioWare Post

pi-sa's Avatar

02.22.2013 , 12:51 AM | #1
after patching the client to run on PTS i found there wer 8 files got errors and i pressed repair on them and once i did it started repair them now wile it was repairing i my virus program brings up a red flag saying swtor.exe now contains WS.mailware.2 ???? whats this now and would like clarification on this and what is it doing also my other question that also pops to mind is EA now doin g what they usally do installing things to snif around ones pc ?

and atm i cant play on PTS as the client Launcher is now blocked do to that as those files its trying to repair has that virus in it whats going on here ?.

some details about the virus is here : 2.1.22&plang=sym:EN&layouttype=TrialWare&buildname =Retail&heartbeatID=06B6A6A0-2853-4DF0-B788-2DBA9E696781&env=prod&vendorid=1000170&plid=81&plg id=4&skup=21236453&skum=21236453&skuf=21228661&end pointid={06B6A6A0-2853-4DF0-B788-2DBA9E696781}&partnerid=1000170&lic_type=512&lic_a ttr=21123089&psn=JY72B2CKJX3R&osvers=6.2&oslocale= iso:USA&oslang=iso:ENG&os=windows

can the customer service pls give som clarifications on what that thing is doing in the client ?.

OwenBrooks's Avatar

02.22.2013 , 01:05 AM | #2
If this is the only place it is reporting then it is a false positive, add swtor.exe to your safe program list.

If this is Symantec Endpoint Protection then it is not the first time it has done a false positive.

Beesodd's Avatar

02.22.2013 , 03:30 AM | #3 This is the last staff post in this thread.  
Hi pi-sa,

As OwenBrooks states, this looks like a false positive, and not the first one (not the last too, no doubt).

Be sure to let the launcher and game through any security you have set up, and make sure nothing is quarantined.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

pi-sa's Avatar

02.22.2013 , 08:39 AM | #4
cheers for the reply . tho i put on the exclude items list i have to say when things happen like this it dos make u some what concerned that these days at the moment anti-virus applications have started to become worse than the viruses.

* There have been many cases where an update of anti-virus have flagged system files false-positive rendering the system unbootable.
* There is often a large performance penalty when running an active-virus-scanner
* Since virus scanners are running as administrator and not written very securely they have been used as attack vectors by hackers for remote logging in (since there are bugs in their scanning of network connections) and local priviledge escalation where a virus used the fact that the virus scanning was scanning the virus with a insecure scanner to run its payload in the process of the virus scanner.

so it makes you thinkg are we actually protected :/.