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Bought Cartel Coins...took my money, but no coins...

STAR WARS: The Old Republic > English > Customer Service
Bought Cartel Coins...took my money, but no coins...
First BioWare Post First BioWare Post

Orice's Avatar


Orice
02.15.2013 , 11:28 AM | #11
Hmm...well i didn't even get a email...glad i just got the1050 package. This was my first time buying cartel coins too....nice experience. Makes me want to buy more.

UlfNevik's Avatar


UlfNevik
02.15.2013 , 11:29 AM | #12
I also bought cartel coins almost an hour ago, and still nothing is showing up here in my account or in game also. Please help us, EA.

Beesodd's Avatar


Beesodd
02.15.2013 , 11:30 AM | #13 Click here to go to the next staff post in this thread. Next  
Thank you for the reports everyone, we are looking into this.

Beesodd | BioWare Customer Service - Forum Support

tacoknite's Avatar


tacoknite
02.15.2013 , 11:31 AM | #14
same here, got both confirmation emails...Gonna read the support forums next time before i purchase : )

jk

let us know when this is fixed, thank you.

Coupe's Avatar


Coupe
02.15.2013 , 11:34 AM | #15
Same here, bought coins over an hr ago, got my email money taken from bank and nothing in game. submitted a ticket in game as well. glad im not the only one waiting.

Wardenkhan's Avatar


Wardenkhan
02.15.2013 , 11:46 AM | #16
I am also having this problem, and it's the second time in a week. I've put tickets in both times, and while the first time was resolved within minutes (I'm guessing because it just takes a bit sometimes), this time it does seem to be lagging on...

Genuine's Avatar


Genuine
02.15.2013 , 11:49 AM | #17
Quote: Originally Posted by Beesodd View Post
Thank you for the reports everyone, we are looking into this.
there not Reports there Complaints there is a difference, im the same just used paypal to buy 5500 cartel coins and yep this bug hits me too

Edit: Server is Red Eclipse
BIOWARE PLEASE RESPOND TO THIS THREAD Collectors edition vendor

KerryK's Avatar


KerryK
02.15.2013 , 11:59 AM | #18
Quote:
picked up 20 bucks worth of cartel coins today and they are ]no show
Quote:
item purchased: Price:
2400 cartel coins
$ 19.99


all fixed and received thank you

sparkykey's Avatar


sparkykey
02.15.2013 , 12:01 PM | #19
50 min on hold with cust service so far... talked to a rep 40 min in and he took my info and put me back on hold... starting to lose my patience and getting pissed off.

Genuine's Avatar


Genuine
02.15.2013 , 12:04 PM | #20
Quote: Originally Posted by sparkykey View Post
50 min on hold with cust service so far... talked to a rep 40 min in and he took my info and put me back on hold... starting to lose my patience and getting pissed off.
i would not bother ringing them up m8 all they will say is there looking into the matter
BIOWARE PLEASE RESPOND TO THIS THREAD Collectors edition vendor