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Login issues

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DocHermanns's Avatar


DocHermanns
02.05.2013 , 03:12 PM | #1
I try logging into the game and it's giving me a patcher service is temporarily unavailable warning up top. But other people in my house are able to log in. What is this and am i going to have to get costomer service to fix it?

Bronholz's Avatar


Bronholz
02.05.2013 , 03:17 PM | #2 This is the last staff post in this thread.  
Greetings DocHermanns,

Thanks for contacting us.

There are a few steps below that I would like you to try:
  • Checking the time and date are correct on your computer
  • Checking that the Time Zone on your computer matches that set under your account on www.swtor.com
  • Downloading the latest available version of the launcher from here: www.swtor.com/download
  • Adding the launcher (launcher.exe) and the game client (swtor.exe) to the exceptions list for your Firewall/Anti-Virus.
  • Flushing your DNS cache
  • Try resetting your password here.
Please try the above and let us know if they have an effect on the issue.

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support