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Cant install Main Assets 100 past 19%

STAR WARS: The Old Republic > English > Customer Service
Cant install Main Assets 100 past 19%
First BioWare Post First BioWare Post

OwenBrooks's Avatar


OwenBrooks
01.25.2013 , 06:52 PM | #31
Are you using internet explorer ?

Young_Wolf's Avatar


Young_Wolf
01.25.2013 , 06:55 PM | #32
It saved when I switched user profiles.

Young_Wolf's Avatar


Young_Wolf
01.25.2013 , 06:59 PM | #33
I did this time. I normally use Google Chrome.

OwenBrooks's Avatar


OwenBrooks
01.25.2013 , 07:06 PM | #34
Quote: Originally Posted by Young_Wolf View Post
It saved when I switched user profiles.
Try and patch in this user profile i think you will find it will work.

make sure there is nothing unusual in the other user profiles internet options like a proxy server set ?

if nothing like that something may have just corrupted in that user profile which is why you can save in the new one.

Young_Wolf's Avatar


Young_Wolf
01.25.2013 , 07:07 PM | #35
Alright, I hope so. I really wanna play lol

Young_Wolf's Avatar


Young_Wolf
01.25.2013 , 07:21 PM | #36
Well, it didnt work. Hit an error again,

OwenBrooks's Avatar


OwenBrooks
01.25.2013 , 07:26 PM | #37
Quote: Originally Posted by Young_Wolf View Post
Well, it didnt work. Hit an error again,
It is important that those folders mentioned below do not exist when you try to patch, if they do then any attempt after will fail

Please go to www.swtor.com/download, download the latest launcher setup file and run the setup over the current installation. After this please remove and re-add firewall and antivirus exceptions for SWTOR.exe and Launcher.exe.

Then, ensuring that you have the launcher closed and gone from your Processes list in Task Manager, delete the following files:
- "Patch" folder
- "Patcher_-1toXX" or similar folders
- "assets_swtor_XXX_XXX" or similar folders (do not delete the folder named "Assets")
- "Patcher.version" file
- "Launcher.settings" file
- "Launcher.exe" file

Then run the Fixlauncher.exe found in the client installation folder.

Young_Wolf's Avatar


Young_Wolf
01.25.2013 , 08:06 PM | #38
Quote: Originally Posted by OwenBrooks View Post
It is important that those folders mentioned below do not exist when you try to patch, if they do then any attempt after will fail

Please go to www.swtor.com/download, download the latest launcher setup file and run the setup over the current installation. After this please remove and re-add firewall and antivirus exceptions for SWTOR.exe and Launcher.exe.

Then, ensuring that you have the launcher closed and gone from your Processes list in Task Manager, delete the following files:
- "Patch" folder
- "Patcher_-1toXX" or similar folders
- "assets_swtor_XXX_XXX" or similar folders (do not delete the folder named "Assets")
- "Patcher.version" file
- "Launcher.settings" file
- "Launcher.exe" file

Then run the Fixlauncher.exe found in the client installation folder.
That didnt work either. Having to re-download 2gbs each time it gets an error is getting annoying

OwenBrooks's Avatar


OwenBrooks
01.25.2013 , 08:16 PM | #39
Open a command prompt as administrator

Can you run chkdsk c: /f (and d if you have 2 drives or petitions) and sfc /scannow see if it finds any errors, this is just to eliminate one area that may cause this. If all is good then nothing will occur except a scan.

Young_Wolf's Avatar


Young_Wolf
01.25.2013 , 08:27 PM | #40
Well couldn't do the chkdsk, said it was in use. I assume that's because the computer is running, but the other scan didn't pick anything up.