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Monthly cartel coins

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JadowRules's Avatar


JadowRules
01.24.2013 , 02:55 AM | #1
Still waiting for Jan monthly cartel coins. Nov I received on the 20th, Dec on the 18th and now the 24th of Jan and still waiting for this monthly allotment. I received my security key set but not the basic 550,

Can customer service please straighten this mess out so coins arrive on a predictable schedule.

Beesodd's Avatar


Beesodd
01.24.2013 , 04:58 AM | #2 Click here to go to the next staff post in this thread. Next  
Thanks for the report on this, we're working on getting this fixed.

Sorry for the inconvenience caused by this.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

rgdelta's Avatar


rgdelta
01.24.2013 , 05:28 AM | #3
Same issue here Nov 15th account renew got 100cc security key Nov 21st got 500 subscriprion Dec 15th account renewed got 100cc security key Dec 21st got 500 subscription cc Jan 14 account renew Jan 15 got 100cc security key here it is jan 24th and have not gotten my 500 subscription.

Beesodd's Avatar


Beesodd
01.24.2013 , 05:31 AM | #4 Click here to go to the next staff post in this thread. Next  
Thanks for the further info, rgdelta.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Foofie's Avatar


Foofie
01.24.2013 , 05:49 AM | #5
The same here.

sub payment on the 15th 100 SK coins no monthly stipend.

Sent in a ticket too.
Master Foofie SWG Tempest Survivor FORCE Disciples

isigrl's Avatar


isigrl
01.24.2013 , 05:59 AM | #6
There's a huge thread filled with 15 pages worth of posts from subscribers who all have the same problem of not getting this months coins: http://www.swtor.com/community/showt...589004&page=15

At least it's acknowledged by customer service.

Edeas's Avatar


Edeas
01.24.2013 , 07:35 AM | #7
Same for me.

TheSeventhJedi's Avatar


TheSeventhJedi
01.24.2013 , 08:45 AM | #8
I'm in the same boat. Should've received my stipend yesterday but didn't. Funny how this gets messed up - you guys have never missed a day when it comes to charging me for my sub.
Click for free things, please:

http://www.swtor.com/r/GlscnB


(It's a referral link - whether you're a new or returning member,
you'll get all sorts of goodies!)

beeneyKeets's Avatar


beeneyKeets
01.24.2013 , 08:51 AM | #9
same here got my monthly CC coins of 600 on 19/12/12 but not had any this month

Beesodd's Avatar


Beesodd
01.24.2013 , 09:08 AM | #10 Click here to go to the next staff post in this thread. Next  
Hi again,

Thanks for the reports, we're still working to fix this.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.