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Dont Receive Additional Monthly Cartel Coins

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Dont Receive Additional Monthly Cartel Coins
First BioWare Post First BioWare Post

BobaScott's Avatar

01.22.2013 , 04:39 PM | #11
Quote: Originally Posted by Beesodd View Post
Hi DirgaAli,

We are seeing some issues with this alright. Can you please wait until after tomorrow's maintenence and report again if your coins still have not arrived.

I have never automatically gotten any coins. I have had to submit tickets and wait on hold forever and was told this the month before last. It has never been fixed.

NomadFifteen's Avatar

01.22.2013 , 05:49 PM | #12
Just double checked my cartel coins. I received my security key allotment on 01.14, same day my card was charged. I have not received my January allotment for having a subscription.

jimmyvantoorn's Avatar

01.23.2013 , 04:48 AM | #13
Same here..

rathirt's Avatar

01.23.2013 , 09:47 AM | #14
I am having the same problem, no monthly allotment... my allowance is not arriving, havent I been a good boy and done my chores this month?

carlsgi's Avatar

01.23.2013 , 10:01 AM | #15
maintainance finished and still not recievedmy coins i purchaced on 19/01 been told 3 days running over phone will be sorted in 24hrs told yesterday would be sorted in maintainance it has not nearly 96hrs now

Druzod's Avatar

01.23.2013 , 10:03 AM | #16
I have not received mine either and maintenance is finished!
"That is my spot. In an ever changing world, it is a single point of consistency. If my life were expressed as a function on a four dimensional Cartesian coordinate system, that spot, from the moment I first sat on it, would be 0-0-0-0. " -- Dr. Sheldon Cooper

Beesodd's Avatar

01.23.2013 , 10:07 AM | #17 Click here to go to the next staff post in this thread. Next  
Thanks for the additional reports, we're looking into this.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Azdaha's Avatar

01.23.2013 , 10:07 AM | #18
I'm in the same boat; I've yet to receive my monthly Cartel Coins though I've redeemed my 60 day prepaid card on 7-1-2013, my subscription renewal date was 19-1-2013 and I opened an in-game ticket [#7892001] for the issue on 22-1-2013

Jamael's Avatar

01.23.2013 , 10:09 AM | #19
I didn't get my monthly cartel coins yet and maintenance is over. What happen?

AdorkDarkfly's Avatar

01.23.2013 , 10:09 AM | #20
Having same problem. Subscription billed and cleared at bank on the 17th but no monthly cartel coins. I did recieve my monthly amount for the security key tho.
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