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Game Doesn't Complete Startup (with launcher log)

STAR WARS: The Old Republic > English > Customer Service
Game Doesn't Complete Startup (with launcher log)

JessIsGaming's Avatar


JessIsGaming
01.19.2013 , 08:13 PM | #1
1. I enter login, password, and security code to login page.
2. I seem to successfully log in (a end up seeing the functional Play button).
3. I click the play button.
4. The game start splash screen appears (this screen has picture with Darth Malgus on left, Satele Shan on right, and the Jedi Knight and T-7 in the middle).
5. The rotating icon on the splash screen continues to rotate.

At this point the page remains in this state, and the game doesn't start. According to Launcher log, I tried this login attempt at 17:38 PPT, and it's presently 18:08 PPT.
Two swtor.exe *32 processes are running, one at 210,708 K memory, the other at 716,612 K. These memory usage numbers seem to remain constant.

2013-01-19 17:27:28 INFO Manifest Loaded: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:28 INFO Dependency Set: http://manifest.swtor.com/patch/movi....patchmanifest
2013-01-19 17:27:28 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:28 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:27:28 INFO Download: http://manifest.swtor.com/patch/movi....patchmanifest (159.153.92.50 )
2013-01-19 17:27:31 INFO Manifest Loaded: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 17:27:31 INFO ManifestState=Complete: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 17:27:31 INFO This environment patches assets.
2013-01-19 17:27:31 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 17:27:31 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:31 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:27:31 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest (159.153.92.50 )
2013-01-19 17:27:45 INFO Manifest Loaded: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 17:27:45 INFO ManifestState=Complete: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 17:27:45 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 17:27:45 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:45 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:27:45 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest (159.153.92.50 )
2013-01-19 17:27:48 INFO Manifest Loaded: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 17:27:48 INFO ManifestState=Complete: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 17:27:48 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=80
2013-01-19 17:27:48 INFO Manifest Loaded: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:48 INFO Dependency Set: http://manifest.swtor.com/patch/movi....patchmanifest
2013-01-19 17:27:48 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:48 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=2
2013-01-19 17:27:48 INFO Manifest Loaded: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 17:27:48 INFO ManifestState=Complete: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 17:27:48 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 17:27:48 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:48 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=98
2013-01-19 17:27:48 INFO Manifest Loaded: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 17:27:48 INFO ManifestState=Complete: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 17:27:48 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 17:27:48 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:48 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=100
2013-01-19 17:27:48 INFO Manifest Loaded: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 17:27:48 INFO ManifestState=Complete: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 17:27:48 INFO ManifestState=Complete: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:27:48 INFO Patch completed normally (retailclient_swtor)
2013-01-19 17:27:48 INFO Patching end
2013-01-19 17:27:52 INFO User pressed play (retailclient,en-us,swtor)
2013-01-19 17:27:52 INFO Game successfully launched: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe
2013-01-19 17:27:52 INFO Closed launcher
2013-01-19 17:37:05 INFO File info: launcher.exe size=2512760, created=1/19/2012 3:10:59, accessed=8/1/2012 5:1:26, written=7/26/2012 19:54:2
2013-01-19 17:37:05 INFO -----------------------------(480)-----------------------------
2013-01-19 17:37:06 INFO SpecsHash=3052350625.3288554236
2013-01-19 17:37:07 INFO Starting patcher patch
2013-01-19 17:37:07 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:37:08 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )
2013-01-19 17:37:57 INFO Manifest Loaded: patcher, current=63/upcoming=-1/required=63
2013-01-19 17:37:57 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=63
2013-01-19 17:37:57 INFO Manifest Loaded: patcher, current=63/upcoming=-1/required=63
2013-01-19 17:37:57 INFO ManifestState=Complete: patcher, current=63/upcoming=-1/required=63
2013-01-19 17:37:57 INFO Patch completed normally (patcher)
2013-01-19 17:37:57 INFO Patching end
2013-01-19 17:37:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:37:57 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2013-01-19 17:38:00 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2013-01-19 17:38:00 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2013-01-19 17:38:00 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2013-01-19 17:38:00 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2013-01-19 17:38:00 INFO Patch completed normally (eualas)
2013-01-19 17:38:00 INFO Patching end
2013-01-19 17:38:01 INFO User logs in.
2013-01-19 17:38:01 INFO Login failure #-10054 recorded
2013-01-19 17:38:01 ERROR Server did not properly respond to authenticate: -10054
2013-01-19 17:38:18 INFO User logs in.
2013-01-19 17:38:19 INFO Auto patch is starting...
2013-01-19 17:38:19 INFO Chosen environment is swtor
2013-01-19 17:38:20 INFO Starting patch of product retailclient_swtor
2013-01-19 17:38:20 ERROR Error updating machine specs, response was: -1


2013-01-19 17:38:20 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:38:20 INFO Download: http://manifest.swtor.com/patch/reta....patchmanifest (159.153.92.50 )
2013-01-19 17:38:23 INFO Manifest Loaded: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:23 INFO Dependency Set: http://manifest.swtor.com/patch/movi....patchmanifest
2013-01-19 17:38:23 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:23 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:38:23 INFO Download: http://manifest.swtor.com/patch/movi....patchmanifest (159.153.92.50 )
2013-01-19 17:38:26 INFO Manifest Loaded: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 17:38:26 INFO ManifestState=Complete: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 17:38:26 INFO This environment patches assets.
2013-01-19 17:38:26 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 17:38:26 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:26 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:38:26 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest (159.153.92.50 )
2013-01-19 17:38:29 INFO Manifest Loaded: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 17:38:29 INFO ManifestState=Complete: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 17:38:29 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 17:38:29 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:29 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 17:38:29 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest (159.153.92.50 )
2013-01-19 17:38:32 INFO Manifest Loaded: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 17:38:32 INFO ManifestState=Complete: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 17:38:32 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=80
2013-01-19 17:38:32 INFO Manifest Loaded: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:32 INFO Dependency Set: http://manifest.swtor.com/patch/movi....patchmanifest
2013-01-19 17:38:32 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:32 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=2
2013-01-19 17:38:32 INFO Manifest Loaded: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 17:38:32 INFO ManifestState=Complete: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 17:38:32 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 17:38:32 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:32 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=98
2013-01-19 17:38:32 INFO Manifest Loaded: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 17:38:32 INFO ManifestState=Complete: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 17:38:32 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 17:38:32 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:32 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=100
2013-01-19 17:38:32 INFO Manifest Loaded: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 17:38:32 INFO ManifestState=Complete: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 17:38:32 INFO ManifestState=Complete: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 17:38:32 INFO Patch completed normally (retailclient_swtor)
2013-01-19 17:38:32 INFO Patching end
2013-01-19 17:38:42 INFO User pressed play (retailclient,en-us,swtor)
2013-01-19 17:38:43 INFO Game successfully launched: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe
2013-01-19 17:38:43 INFO Closed launcher
Allons-y!

OwenBrooks's Avatar


OwenBrooks
01.19.2013 , 08:21 PM | #2
Launch log is fine

1) Run the repair after login, cog lower left on launcher.

2) Run a clean boot - http://support.microsoft.com/kb/331796

3)Just delete the Client_setting file and/or reset graphics per below

•Press the [Windows] Key + [R] at the same time. (The [Windows] key is the key with the Windows icon on it)
•Copy the following in to the text box and press ok: %localappdata%\swtor\swtor\settings
•Open the client_settings.ini file and ensure the following are displayed within, or edit/add if so required:
•Fullscreen = false
•D3DFullScreen = false
•RefreshRate = 60

•Save and close the file.
•Start the game as normal.
•Change graphic settings within the game as desired.

JessIsGaming's Avatar


JessIsGaming
01.20.2013 , 12:08 AM | #3
Well, now I'm able to log in, but not play. I often get a server disconnect, when I get a server connection at all. I got as far as seeing my characters once (out of 5 or more times). What's up? I don't really buy the whole "the internet is just slow tonight" response.

2013-01-19 21:46:33 INFO File info: launcher.exe size=2512760, created=1/19/2012 3:10:59, accessed=8/1/2012 5:1:26, written=7/26/2012 19:54:2
2013-01-19 21:46:33 INFO -----------------------------(480)-----------------------------
2013-01-19 21:46:35 INFO SpecsHash=3052350625.3288554236
2013-01-19 21:46:36 INFO Starting patcher patch
2013-01-19 21:46:36 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 21:46:36 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )
2013-01-19 21:46:39 INFO Manifest Loaded: patcher, current=63/upcoming=-1/required=63
2013-01-19 21:46:39 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=63
2013-01-19 21:46:39 INFO Manifest Loaded: patcher, current=63/upcoming=-1/required=63
2013-01-19 21:46:39 INFO ManifestState=Complete: patcher, current=63/upcoming=-1/required=63
2013-01-19 21:46:39 INFO Patch completed normally (patcher)
2013-01-19 21:46:39 INFO Patching end
2013-01-19 21:46:39 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 21:46:39 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2013-01-19 21:46:42 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2013-01-19 21:46:42 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2013-01-19 21:46:42 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2013-01-19 21:46:42 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2013-01-19 21:46:42 INFO Patch completed normally (eualas)
2013-01-19 21:46:42 INFO Patching end
2013-01-19 21:46:47 INFO User logs in.
2013-01-19 21:46:51 INFO Auto patch is starting...
2013-01-19 21:46:51 INFO Chosen environment is swtor
2013-01-19 21:46:51 INFO Starting patch of product retailclient_swtor
2013-01-19 21:46:51 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 21:46:51 INFO Download: http://manifest.swtor.com/patch/reta....patchmanifest (159.153.92.50 )
2013-01-19 21:46:55 INFO Manifest Loaded: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:46:55 INFO Dependency Set: http://manifest.swtor.com/patch/movi....patchmanifest
2013-01-19 21:46:55 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:46:55 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 21:46:55 INFO Download: http://manifest.swtor.com/patch/movi....patchmanifest (159.153.92.50 )
2013-01-19 21:46:58 INFO Manifest Loaded: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 21:46:58 INFO ManifestState=Complete: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 21:46:58 INFO This environment patches assets.
2013-01-19 21:46:58 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 21:46:58 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:46:58 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 21:46:58 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest (159.153.92.50 )
2013-01-19 21:47:01 INFO Manifest Loaded: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 21:47:01 INFO ManifestState=Complete: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 21:47:01 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 21:47:01 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:47:01 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 21:47:01 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest (159.153.92.50 )
2013-01-19 21:47:04 INFO Manifest Loaded: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 21:47:04 INFO ManifestState=Complete: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 21:47:04 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=80
2013-01-19 21:47:04 INFO Manifest Loaded: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:47:04 INFO Dependency Set: http://manifest.swtor.com/patch/movi....patchmanifest
2013-01-19 21:47:04 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:47:04 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=2
2013-01-19 21:47:04 INFO Manifest Loaded: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 21:47:04 INFO ManifestState=Complete: movies_en_us, current=2/upcoming=-1/required=2
2013-01-19 21:47:04 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 21:47:04 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:47:04 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=98
2013-01-19 21:47:04 INFO Manifest Loaded: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 21:47:04 INFO ManifestState=Complete: assets_swtor_main, current=98/upcoming=-1/required=98
2013-01-19 21:47:04 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
2013-01-19 21:47:04 INFO ManifestState=Dependency: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:47:04 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=100
2013-01-19 21:47:04 INFO Manifest Loaded: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 21:47:04 INFO ManifestState=Complete: assets_swtor_en_us, current=100/upcoming=-1/required=100
2013-01-19 21:47:04 INFO ManifestState=Complete: retailclient_swtor, current=80/upcoming=-1/required=80
2013-01-19 21:47:04 INFO Patch completed normally (retailclient_swtor)
2013-01-19 21:47:04 INFO Patching end
2013-01-19 21:47:06 INFO User pressed play (retailclient,en-us,swtor)
2013-01-19 21:47:06 INFO Game successfully launched: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe
2013-01-19 21:47:06 INFO Closed launcher
2013-01-19 21:51:34 INFO File info: launcher.exe size=2512760, created=1/19/2012 3:10:59, accessed=8/1/2012 5:1:26, written=7/26/2012 19:54:2
2013-01-19 21:51:34 INFO -----------------------------(480)-----------------------------
2013-01-19 21:51:35 INFO SpecsHash=3052350625.3288554236
2013-01-19 21:51:35 INFO Starting patcher patch
2013-01-19 21:51:35 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 21:51:36 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )
2013-01-19 21:52:05 INFO Manifest Loaded: patcher, current=63/upcoming=-1/required=63
2013-01-19 21:52:05 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=63
2013-01-19 21:52:05 INFO Manifest Loaded: patcher, current=63/upcoming=-1/required=63
2013-01-19 21:52:05 INFO ManifestState=Complete: patcher, current=63/upcoming=-1/required=63
2013-01-19 21:52:05 INFO Patch completed normally (patcher)
2013-01-19 21:52:05 INFO Patching end
2013-01-19 21:52:05 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-01-19 21:52:05 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2013-01-19 21:52:08 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2013-01-19 21:52:08 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2013-01-19 21:52:08 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2013-01-19 21:52:08 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2013-01-19 21:52:08 INFO Patch completed normally (eualas)
2013-01-19 21:52:08 INFO Patching end
2013-01-19 21:52:08 INFO User logs in.
2013-01-19 21:52:08 INFO Login failure #-10054 recorded
2013-01-19 21:52:08 ERROR Server did not properly respond to authenticate: -10054
2013-01-19 21:52:57 INFO User logs in.
2013-01-19 21:52:58 INFO Login failure #-10054 recorded
2013-01-19 21:52:58 ERROR Server did not properly respond to authenticate: -10054
2013-01-19 22:05:35 INFO User presses exit - Etrue,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NEfalse,Network error. Check your internet connection)
2013-01-19 22:05:35 INFO Closed launcher
Allons-y!

OwenBrooks's Avatar


OwenBrooks
01.20.2013 , 12:37 AM | #4
ok error 10054 in your log is a connection reset by peer.
An existing connection was forcibly closed by the remote host. This normally results if the peer application on the remote host is suddenly stopped, the host is rebooted, the host or remote network interface is disabled, or the remote host uses a hard close (see setsockopt for more information on the SO_LINGER option on the remote socket). This error may also result if a connection was broken due to keep-alive activity detecting a failure while one or more operations are in progress. Operations that were in progress fail with WSAENETRESET. Subsequent operations fail with WSAECONNRESET.

What does this mean for you, firstly it would appear that some experienced a login issue earlier and I do not know if this has been resolved yet or not.

It could also be a firewall program blocking certain ports as well, have you added both swtor.exe and launcher.exe to the exception lists, you may need to open up ports on your firewall .
The port numbers that are required to do this are 8995, 12000-12999 and 20000-30000 (TCP).