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Why is my Outfits colors different ?.......

STAR WARS: The Old Republic > English > General Discussion
Why is my Outfits colors different ?.......
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DaraniForces's Avatar


DaraniForces
01.18.2013 , 07:16 AM | #31
I have the same issue with my Elder Exemplar's Robe

I love its appereance in the preview, in combination with the red boots, but in the real game the chest its much darker

In conversations and on the character selection screen it is shown correctly.

Sthria's Avatar


Sthria
01.18.2013 , 11:10 AM | #32
Quote: Originally Posted by NathanEmmott View Post
Howdy!

I'm curious if the coloring for the outfit looks as expected when you are in a conversation. We are looking into this issue and any information can help us track down what is occurring. The details already provided have already given us some excellent leads and we hope to get this all sorted out quickly.

Thanks!
While in a conversation the color of my outfit is the same color that appears on my Char Sheet.
Salmon Pink {bright Pink/Red}

I added a screenshot of my Smuggler to my main post and her Armor set has same issues, It only shows up lighter in game window.
Darker color seen in all other parts of the game, Char sheet, preview window, conversation screens.
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JovethGonzalez's Avatar


JovethGonzalez
01.18.2013 , 01:46 PM | #33 This is the last staff post in this thread.  
Hey everyone,

Thank you for bringing this to our attention. We believe that we have found a potential resolution that should alleviate if not resolve many issues similar to the one brought up in this thread. This potential resolution will be put in an upcoming patch. We'll keep an eye on this thread when it goes live to see how effective we were and adjust our efforts accordingly.

SDTAXantos's Avatar


SDTAXantos
01.18.2013 , 01:52 PM | #34
Quote: Originally Posted by JovethGonzalez View Post
Hey everyone,

Thank you for bringing this to our attention. We believe that we have found a potential resolution that should alleviate if not resolve many issues similar to the one brought up in this thread. This potential resolution will be put in an upcoming patch. We'll keep an eye on this thread when it goes live to see how effective we were and adjust our efforts accordingly.
Nice. This has been a bug for as long as I can remember. Looking forward to the fix. I think it has been getting some face time with the dev debuggers due to, primarily, the Investigator's Robe issue as well as several other chest models.
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Nichos_Ketra's Avatar


Nichos_Ketra
01.18.2013 , 02:06 PM | #35
Quote: Originally Posted by JovethGonzalez View Post
Hey everyone,

Thank you for bringing this to our attention. We believe that we have found a potential resolution that should alleviate if not resolve many issues similar to the one brought up in this thread. This potential resolution will be put in an upcoming patch. We'll keep an eye on this thread when it goes live to see how effective we were and adjust our efforts accordingly.
Do you already know about this issue being present for the Aspiring Knight's set? The chestpiece, at least, is an entirely different color based on the character's skin tone. I got it for one of my characters because of the normally dark color, but it bleaches out when equipped to him.

Klarick's Avatar


Klarick
01.18.2013 , 02:15 PM | #36
Quote: Originally Posted by JovethGonzalez View Post
Hey everyone,

Thank you for bringing this to our attention. We believe that we have found a potential resolution that should alleviate if not resolve many issues similar to the one brought up in this thread. This potential resolution will be put in an upcoming patch. We'll keep an eye on this thread when it goes live to see how effective we were and adjust our efforts accordingly.
Im real curious here Joveth. Do you guys actually have a QA department where there are people that play the game and check these things out? It sounds like you don't, and that could explain why so many errors happen with each patch/update. If you had a QA department then THEY would tell you if the "resolution" worked or not.

Hard to believe you wouldn't have a few people on the payroll to do these type of checks.
Klarick -- Healing PUGS since 16 March 1999

Flying-Brian's Avatar


Flying-Brian
01.18.2013 , 02:47 PM | #37
Quote: Originally Posted by JovethGonzalez View Post
Hey everyone,

Thank you for bringing this to our attention. We believe that we have found a potential resolution that should alleviate if not resolve many issues similar to the one brought up in this thread. This potential resolution will be put in an upcoming patch. We'll keep an eye on this thread when it goes live to see how effective we were and adjust our efforts accordingly.
IF possible, could you please TEST the fix first, when you put 1.7 up on the PTS, before pushing it to live? Because, based on the track record of making changes, this is bound to cause a new bug, unintentionally change the coloration of other items, or just break something unrelated at all.


Also, please be aware that just pushing a change to force the items to be the color of their icons is going to cause another problem, just a large as the change to the spymaster and phantom armor did. Because this issue has been in the game since (before) launch. There are alot of players that picked a specific skin tone in order to get the gear that is affected to be one of the different colors (like picking skin tone #1 so they could have the black Aspiring Knight's vest), or they've used it for so long, they like the different color the item is on them. Just making the change (without any kind of public test) is just going to cause more problems that will then have to be fixed.

Cylluz's Avatar


Cylluz
01.18.2013 , 04:28 PM | #38
Quote: Originally Posted by NathanEmmott View Post
Howdy!

I'm curious if the coloring for the outfit looks as expected when you are in a conversation. We are looking into this issue and any information can help us track down what is occurring. The details already provided have already given us some excellent leads and we hope to get this all sorted out quickly.

Thanks!
Short answer: No. They don't look as expected in cut scenes.

Longer answer: Some items don't seem to 'take' to matching colors in cut scenes. They retain their original colors or appear washed out or a different color all together. i.e. The 'Dark Initiates Robe' when paired with the 'Loungewear Bottoms' colors the bottoms black if 'Matched' in game, yet in cut scenes it's blood red. (This is true with any of the bikini bottoms paired with this robe.) It happens, in my experience with gloves, bracers, boots and helms most often. The chest and pants seem to take to a color rematch fine... the rest of the gear seems to use a different color pallet. (As in the colors don't seem to quite mesh in game. A black chest piece produces dark greys when matched, reds become pink etc.) In cut scenes some pieces just seem to revert to their base colors or just appear with totally wrong colors.
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DaraniForces's Avatar


DaraniForces
01.18.2013 , 06:40 PM | #39
Quote: Originally Posted by JovethGonzalez View Post
Hey everyone,

Thank you for bringing this to our attention. We believe that we have found a potential resolution that should alleviate if not resolve many issues similar to the one brought up in this thread. This potential resolution will be put in an upcoming patch. We'll keep an eye on this thread when it goes live to see how effective we were and adjust our efforts accordingly.
Thank you! I'm looking forward to it.

Glzmo's Avatar


Glzmo
01.19.2013 , 03:38 AM | #40
Quote: Originally Posted by SithKoriandr View Post
Quote: Originally Posted by Glzmo View Post
On my female Twi'lek (as well as her companion Vette) that's wearing the Fancy Reveler's Outfit from the Cartel packs, the outfit looks properly red with a little white in the preview window, character selection screen and conversations while in-game it looks almost completely white with a slight rose tint. I got the outfit because I liked the appearance from the preview as the red matched the red of her Skin nicely, but now it's rubbish as the whole white deal doesn't fit her Sithness and I wasted money on it.
Please fix the color appearance so it looks in the game just as it looks in the character creation, cutscenes and preview window!
While I agree on fixing it to match what one sees in the preview window. How does white outfit not make one Sith? o.O I thought my Sith's all white outfit, fit very well for her. I'd say the same for my other Sith, except the other pieces ith color matching always came out as grey :/ Ruined the look I was going for, so replaced it with my second pick, a hood down long robe
I didn't say that. "Your Sithness" is something some characters mockingly call the woman. I didn't mean it applies to all Sith, Imeant it applies to her specifically.

On a side note, the Jedi Conservator Robe always matches items to become green instead of a nice beige or brown from the robe, which causes almost no pants to properly fit at all (let's face it, the Conservator's outfit are items from various sets tossed together that don't fit together properly - if the robe only had a crotch flap like other Jedi robes it would alleviate the issue, but having it properly unify colors would be even nicer).