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Phantom and Spymaster gear changes

STAR WARS: The Old Republic > English > General Discussion
Phantom and Spymaster gear changes
First BioWare Post First BioWare Post

JovethGonzalez's Avatar


JovethGonzalez
01.16.2013 , 05:29 PM | #1071 Click here to go to the next staff post in this thread. Next  
Hi everyone, as Damion mentioned in an earlier forum post, this was incredibly important for the development team to resolve. We think that we’ve found the best solution for all users affected by the changes made to the Spymaster, Phantom, Trailblazer, and Preceptor outfits in Patch 1.6.2. In Game Update 1.7 (which should be going live in the next month or so), we are going to offer versions of the aforementioned outfits as they appeared before the 1.6.2 changes in addition to the current versions that appear in the Cartel Market Packs. Players will be able to obtain (via Cartel Packs) both the “Classic” (pre 1.6.2) versions of the outfits and the current versions (post 1.6.2).

What about players who already purchased this before the 1.6.2 changes? Or even the players that enjoy the new looks? We’re going to do what’s best for all and in the next major Game Update, any player that has any pieces of the four outfits (Spymaster, Phantom, Trailbazer, and Preceptor) will receive the “Classic” version (pre 1.6.2) of those pieces as well, at no extra cost.

We will scan the bank, currently equipped items, and personal mail to check for the pieces to these outfits, so be sure to remove them from a Guild Bank before then (don’t worry, we will let people know well ahead of time when the next Game Update will go live). If we find that you own these pieces, we will mail you the “Classic” versions of these items. These extra outfit pieces will be unbound, so you may do whatever you like with them. If an item is on the GTN during the maintenance when we make this change, the auction will be canceled and you will receive both versions of the item in the mail after we come back out of maintenance.

We feel that this is the best possible design decision to make all of our players happy and we will continue to improve our internal processes in order to prevent a situation like this from happening again.

Thank you for your patience, and thank you for continuing to support Star Wars: The Old Republic.

Pscyon's Avatar


Pscyon
01.16.2013 , 05:33 PM | #1072
Quote: Originally Posted by JovethGonzalez View Post
What about players who already purchased this before the 1.6.2 changes? Or even the players that enjoy the new looks? We’re going to do what’s best for all and in the next major Game Update, any player that has any pieces of the four outfits (Spymaster, Phantom, Trailbazer, and Preceptor) will receive the “Classic” version (pre 1.6.2) of those pieces as well, at no extra cost.

We will scan the bank, currently equipped items, and personal mail to check for the pieces to these outfits, so be sure to remove them from a Guild Bank before then (don’t worry, we will let people know well ahead of time when the next Game Update will go live). If we find that you own these pieces, we will mail you the “Classic” versions of these items. These extra outfit pieces will be unbound, so you may do whatever you like with them. If an item is on the GTN during the maintenance when we make this change, the auction will be canceled and you will receive both versions of the item in the mail after we come back out of maintenance.

We feel that this is the best possible design decision to make all of our players happy and we will continue to improve our internal processes in order to prevent a situation like this from happening again.
Thank you very very much. Also thanks for telling us when you will be doing this, instead of just "soon".
Sith Sorcerer

iimagiicii's Avatar


iimagiicii
01.16.2013 , 05:35 PM | #1073
Quote: Originally Posted by JovethGonzalez View Post
Hi everyone, as Damion mentioned in an earlier forum post, this was incredibly important for the development team to resolve. We think that we’ve found the best solution for all users affected by the changes made to the Spymaster, Phantom, Trailblazer, and Preceptor outfits in Patch 1.6.2. In Game Update 1.7 (which should be going live in the next month or so), we are going to offer versions of the aforementioned outfits as they appeared before the 1.6.2 changes in addition to the current versions that appear in the Cartel Market Packs. Players will be able to obtain (via Cartel Packs) both the “Classic” (pre 1.6.2) versions of the outfits and the current versions (post 1.6.2).

What about players who already purchased this before the 1.6.2 changes? Or even the players that enjoy the new looks? We’re going to do what’s best for all and in the next major Game Update, any player that has any pieces of the four outfits (Spymaster, Phantom, Trailbazer, and Preceptor) will receive the “Classic” version (pre 1.6.2) of those pieces as well, at no extra cost.

We will scan the bank, currently equipped items, and personal mail to check for the pieces to these outfits, so be sure to remove them from a Guild Bank before then (don’t worry, we will let people know well ahead of time when the next Game Update will go live). If we find that you own these pieces, we will mail you the “Classic” versions of these items. These extra outfit pieces will be unbound, so you may do whatever you like with them. If an item is on the GTN during the maintenance when we make this change, the auction will be canceled and you will receive both versions of the item in the mail after we come back out of maintenance.

We feel that this is the best possible design decision to make all of our players happy and we will continue to improve our internal processes in order to prevent a situation like this from happening again.

Thank you for your patience, and thank you for continuing to support Star Wars: The Old Republic.
Sounds like you are going to make everyone happy, good job Bioware. Love everyone who thinks they can do some of the people at Bioware/EAs job better than they can, surprising you don't work in the industry folks.

TheNahash's Avatar


TheNahash
01.16.2013 , 05:36 PM | #1074
Quote: Originally Posted by JovethGonzalez View Post

What about players who already purchased this before the 1.6.2 changes? Or even the players that enjoy the new looks? We’re going to do what’s best for all and in the next major Game Update, any player that has any pieces of the four outfits (Spymaster, Phantom, Trailbazer, and Preceptor) will receive the “Classic” version (pre 1.6.2) of those pieces as well, at no extra cost.

We will scan the bank, currently equipped items, and personal mail to check for the pieces to these outfits, so be sure to remove them from a Guild Bank before then (don’t worry, we will let people know well ahead of time when the next Game Update will go live). If we find that you own these pieces, we will mail you the “Classic” versions of these items. These extra outfit pieces will be unbound, so you may do whatever you like with them. If an item is on the GTN during the maintenance when we make this change, the auction will be canceled and you will receive both versions of the item in the mail after we come back out of maintenance.

We feel that this is the best possible design decision to make all of our players happy and we will continue to improve our internal processes in order to prevent a situation like this from happening again.

Thank you for your patience, and thank you for continuing to support Star Wars: The Old Republic.
Thank you for the update Joveth.
Just a quick question. Does the same thing apply to those that have unopened lower/upper body boxes?

iamthehoyden's Avatar


iamthehoyden
01.16.2013 , 05:37 PM | #1075
That's a generous fix. Thank you! And thanks for the level of communication on this, it's been good to see.
aren't you a little short for a stormtrooper?
---------------
Fan Fiction: My Name is Solomon Crae The Man in the Box

BobaScott's Avatar


BobaScott
01.16.2013 , 05:40 PM | #1076
Quote: Originally Posted by JovethGonzalez View Post
Hi everyone, as Damion mentioned in an earlier forum post, this was incredibly important for the development team to resolve. We think that we’ve found the best solution for all users affected by the changes made to the Spymaster, Phantom, Trailblazer, and Preceptor outfits in Patch 1.6.2. In Game Update 1.7 (which should be going live in the next month or so), we are going to offer versions of the aforementioned outfits as they appeared before the 1.6.2 changes in addition to the current versions that appear in the Cartel Market Packs. Players will be able to obtain (via Cartel Packs) both the “Classic” (pre 1.6.2) versions of the outfits and the current versions (post 1.6.2).

What about players who already purchased this before the 1.6.2 changes? Or even the players that enjoy the new looks? We’re going to do what’s best for all and in the next major Game Update, any player that has any pieces of the four outfits (Spymaster, Phantom, Trailbazer, and Preceptor) will receive the “Classic” version (pre 1.6.2) of those pieces as well, at no extra cost.

We will scan the bank, currently equipped items, and personal mail to check for the pieces to these outfits, so be sure to remove them from a Guild Bank before then (don’t worry, we will let people know well ahead of time when the next Game Update will go live). If we find that you own these pieces, we will mail you the “Classic” versions of these items. These extra outfit pieces will be unbound, so you may do whatever you like with them. If an item is on the GTN during the maintenance when we make this change, the auction will be canceled and you will receive both versions of the item in the mail after we come back out of maintenance.

We feel that this is the best possible design decision to make all of our players happy and we will continue to improve our internal processes in order to prevent a situation like this from happening again.

Thank you for your patience, and thank you for continuing to support Star Wars: The Old Republic.
Thank you for this, I hope it goes without a hitch. Should we rip mods out before the patch runs?

bokzter's Avatar


bokzter
01.16.2013 , 05:47 PM | #1077
Thanks for providing a solution.

It does favor those that like the "new look" as they will receive a bonus armor item that they can sell where as users (like myself) that preferred the "old" look will need to spend cash pulling mods and adding augment slots and are left with an unwanted shell that cannot be transferred to another toon or sold.

I would prefer if you could split out mods/augs and unbind existing instances of the armor on patch 1.7 but I guess I'm getting wishful here...

Alodar's Avatar


Alodar
01.16.2013 , 05:59 PM | #1078
Quote: Originally Posted by JovethGonzalez View Post
Hi everyone, as Damion mentioned in an earlier forum post, this was incredibly important for the development team to resolve. We think that we’ve found the best solution for all users affected by the changes made to the Spymaster, Phantom, Trailblazer, and Preceptor outfits in Patch 1.6.2. In Game Update 1.7 (which should be going live in the next month or so), we are going to offer versions of the aforementioned outfits as they appeared before the 1.6.2 changes in addition to the current versions that appear in the Cartel Market Packs. Players will be able to obtain (via Cartel Packs) both the “Classic” (pre 1.6.2) versions of the outfits and the current versions (post 1.6.2).

What about players who already purchased this before the 1.6.2 changes? Or even the players that enjoy the new looks? We’re going to do what’s best for all and in the next major Game Update, any player that has any pieces of the four outfits (Spymaster, Phantom, Trailbazer, and Preceptor) will receive the “Classic” version (pre 1.6.2) of those pieces as well, at no extra cost.

We will scan the bank, currently equipped items, and personal mail to check for the pieces to these outfits, so be sure to remove them from a Guild Bank before then (don’t worry, we will let people know well ahead of time when the next Game Update will go live). If we find that you own these pieces, we will mail you the “Classic” versions of these items. These extra outfit pieces will be unbound, so you may do whatever you like with them. If an item is on the GTN during the maintenance when we make this change, the auction will be canceled and you will receive both versions of the item in the mail after we come back out of maintenance.

We feel that this is the best possible design decision to make all of our players happy and we will continue to improve our internal processes in order to prevent a situation like this from happening again.

Thank you for your patience, and thank you for continuing to support Star Wars: The Old Republic.
Thank you very much for this solution.
(▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀!!Ξ[!(Θ)!!!▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀)

orpheus's Avatar


orpheus
01.16.2013 , 06:00 PM | #1079
Good stuff guys and thank you

Darth_Haderach's Avatar


Darth_Haderach
01.16.2013 , 06:02 PM | #1080
Thank you for the great solution on behalf of people in my guild who were looking forward to how will this be decided. While I personally see this as a minor issue, there was great communication and adequate steps taken, which obviously made people happy. Keep up the same pace, it's the right track.

(While at it, whoever from Bio is reading this, just drop a line to the developers that the game still doesn't have a /readycheck.)