Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Information Request: Crashing to Desktop

STAR WARS: The Old Republic > English > Customer Service
Information Request: Crashing to Desktop
First BioWare Post First BioWare Post

OwenBrooks's Avatar


OwenBrooks
01.12.2013 , 01:06 AM | #661
Quote: Originally Posted by jamietheone View Post
hi my pc is -i7 prosseser 16 gig ram getforce 580 graphic card with a 2t hard drive running windows 7 ultamate, so no problem with my pc, game logs out but everything but the character portrate stays, can't see or log onto another character unles i close the game through windows, cant even exit.
If it is what I think, if you use CTRL U then wait a second then CTRL U it should save you having to close the game through windows while they are looking into this issue.

DMCC's Avatar


DMCC
01.12.2013 , 06:34 AM | #662
1: Server is "The Red Eclipse"
2: Characters were "Guruda" and "Kharon'tar"
3: Twice on "Guruda", once on "Kharon'tar"
4: In each case it was on the final stage of "The Black Talon" Flashpoint (as the party transitions to Dromund Kass or Imperial Fleet)
5: DxDiag (Pt1)
Spoiler

Cont. in following post

DMCC's Avatar


DMCC
01.12.2013 , 06:34 AM | #663
Cont. from previous post.
5: DxDiag pt 2
Spoiler

6: Reliability report
Spoiler

7: In all cases it was a crash to desktop, and did not affect other users (at the same network location) who were running Windows 7 64 bit (free to play) and Windows Vista 64 bit (subscriber).

Tommythebest's Avatar


Tommythebest
01.12.2013 , 09:45 AM | #664
1. Tomb of Freedon Nadd
2. All characters affected
3. Minimum 3-4 crashes per 2 hours
4. Crashes are happening mostly in PvP (warzones), opertions and flashpoints. Being at republic/imperial fleet for a long time also causes game crash.
5. DXDiag
Spoiler

6. Reliability report
Spoiler

7. Application stops working (mostly) and crash to desktop

Tommythebest's Avatar


Tommythebest
01.12.2013 , 09:47 AM | #665
DXDiag part 2
Spoiler

Brakiun's Avatar


Brakiun
01.12.2013 , 03:03 PM | #666
1.Shadowlands and Bastion
2.All characters
3.Crashes to server select screen every 30-45 minutes
4.Crashes while fighting,traveling, or just talking to an npc, just completely random.
5
Spoiler

jedilier's Avatar


jedilier
01.12.2013 , 04:54 PM | #667
The Harbringer
any
chatting and doing missions its random and multiple times an hour.
Code:
Source
Star Wars: The Old Republic

Summary
Stopped working

Date
‎1/‎12/‎2013 4:56 PM

Status
Report sent

Description
Faulting Application Path:	C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	swtor.exe
Application Version:	1.0.0.0
Application Timestamp:	50e638f0
Fault Module Name:	MSVCR90.dll
Fault Module Version:	9.0.30729.6161
Fault Module Timestamp:	4dace5b9
Exception Code:	c0000005
Exception Offset:	0003734d
OS Version:	6.1.7601.2.1.0.768.3
Locale ID:	1033
Additional Information 1:	a7aa
Additional Information 2:	a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3:	a7aa
Additional Information 4:	a7aa91f17ea749d42a4de3b390fa5b3d

Extra information about the problem
Bucket ID:	3342150527
Code:
------------------
System Information
------------------
Time of this report: 1/12/2013, 17:50:31
       Machine name: MICHAELS-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 05/21/10 11:01:30 Ver: 08.00.15
          Processor: Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz (4 CPUs), ~3.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
          Page File: 2171MB used, 14207MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 5700 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x68B8)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_29901682&REV_00
     Display Memory: 753 MB
   Dedicated Memory: 1010 MB
      Shared Memory: 3839 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: SyncMaster
         Monitor Id: SAM0656
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1151 (English)
     Driver Version: 9.2.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/27/2012 20:41:40, 1120768 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-2BF8-11CF-4D71-9A09BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x68B8
          SubSys ID: 0x29901682
        Revision ID: 0x0000
 Driver Strong Name: oem3.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.2.0.0:pci\ven_1002&dev_68b8
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: ATI Radeon HD 5700 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x68B8)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_29901682&REV_00
     Display Memory: 753 MB
   Dedicated Memory: 1010 MB
      Shared Memory: 3839 MB
       Current Mode: 1280 x 1024 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL E177FP
         Monitor Id: DELA023
        Native Mode: 1280 x 1024(p) (60.020Hz)
        Output Type: HD15
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1151 (English)
     Driver Version: 9.2.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/27/2012 20:41:40, 1120768 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-2BF8-11CF-4D71-9A09BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x68B8
          SubSys ID: 0x29901682
        Revision ID: 0x0000
 Driver Strong Name: oem3.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.2.0.0:pci\ven_1002&dev_68b8
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 05:44:23, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (HDMI) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 05:44:23, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (S/PDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 05:44:23, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 05:44:23, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 05:44:23, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 05:44:23, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: Ideazon Merc Stealth MM USB Human Interface Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x0510
        FF Driver: n/a

      Device Name: Ideazon Merc Stealth MM USB Human Interface Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x0510
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x1038, 0x0510
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 1840.3 GB
Total Space: 1907.6 GB
File System: NTFS
      Model: ST32000641AS ATA Device

      Drive: D:
      Model: HP DVD Writer 1270d ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 8 - 3B50
Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_83831043&REV_06\3&11583659&0&E7
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_83831043&REV_06\3&11583659&0&D0
   Driver: n/a

     Name: Intel(R) processor DRAM Controller - 0040
Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_83831043&REV_12\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 7 - 3B4E
Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_83831043&REV_06\3&11583659&0&E6
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_83831043&REV_06\3&11583659&0&E8
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1B4B&DEV_914D&SUBSYS_84001043&REV_10\4&FD5DF6&0&00E5
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_83831043&REV_06\3&11583659&0&E5
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_83831043&REV_06\3&11583659&0&FB
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_824F1043&REV_03\4&E9A026A&0&00E6
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_83831043&REV_06\3&11583659&0&E4
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_83831043&REV_06\3&11583659&0&FD
   Driver: n/a

     Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\4&3A440333&0&20F0
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_83831043&REV_06\3&11583659&0&E3
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_83831043&REV_06\3&11583659&0&FA
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&1AE87EE1&0&00E7
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_83831043&REV_06\3&11583659&0&E2
   Driver: n/a

     Name: Intel(R) P55 Express Chipset LPC Interface Controller - 3B02
Device ID: PCI\VEN_8086&DEV_3B02&SUBSYS_83831043&REV_06\3&11583659&0&F8
   Driver: n/a

     Name: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_84131043&REV_03\4&100198E&0&00E4
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_83831043&REV_06\3&11583659&0&E1
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_83831043&REV_A6\3&11583659&0&F0
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581682&REV_00\4&3E2A861&0&0108
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_83751043&REV_06\3&11583659&0&D8
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_83831043&REV_06\3&11583659&0&E0
   Driver: n/a

     Name: Intel(R) processor PCI Express Root Port - 0041
Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_83831043&REV_12\3&11583659&0&08
   Driver: n/a

     Name: ATI Radeon HD 5700 Series
Device ID: PCI\VEN_1002&DEV_68B8&SUBSYS_29901682&REV_00\4&3E2A861&0&0008
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.20928
ATI MPEG Video Decoder,0x00200000,1,2,atimpenc.dll,12.05.0000.20928
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.20928
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.20928
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.20928
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.20928
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.20928
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.20928
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.20928
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514
Line In (High Definition Audio ,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
HD Audio Muxed capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (HDMI) (High Defi,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (HDMI) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

Xarlelso's Avatar


Xarlelso
01.12.2013 , 06:57 PM | #668
I crash 2-4 times an hour on Prophecy of the Five. Started out just on WZ's but lately I have stopped WZ due to disconnect and just lvl lowbies and now it happens there as well. Every time I crash it says error 9000 and takes me to log in screen. I have replaced the modem since i thought it was a ISP issue.. still crashes. I don't lose internet since people on Mumble ask me where i went since i am the healer.

Computer is a 3.1 quad core with 12 Gb of memory, nvida graphics with 1Gb of memory.
Speedtest.net says i have good download and upload.
Only thing affected is my SWtoR.
My World of Warcraft never crashes.
Xarlelso
Rouge LVL 50 Commando Medic
Zal'Kem
LVL 50 Sniper

OwenBrooks's Avatar


OwenBrooks
01.12.2013 , 11:08 PM | #669
Quote: Originally Posted by Xarlelso View Post
I crash 2-4 times an hour on Prophecy of the Five. Started out just on WZ's but lately I have stopped WZ due to disconnect and just lvl lowbies and now it happens there as well. Every time I crash it says error 9000 and takes me to log in screen. I have replaced the modem since i thought it was a ISP issue.. still crashes. I don't lose internet since people on Mumble ask me where i went since i am the healer.

Computer is a 3.1 quad core with 12 Gb of memory, nvida graphics with 1Gb of memory.
Speedtest.net says i have good download and upload.
Only thing affected is my SWtoR.
My World of Warcraft never crashes.
First suggestion is to turn off mumble and see if the crashes continue.

VassagoOmega's Avatar


VassagoOmega
01.13.2013 , 01:14 AM | #670
I'm still crashing and waiting for a fix. 2 patches since I posted my error reports, and nothing fixed yet. The new nVidia drivers didn't do anything for me. I usually crash when I'm crafting, but that is only an extra trigger. I've crashed while just standing still next to a med droid. It's getting worse, not better. The crashes are coming more frequent, and they're getting easier to trigger.
I have tried with and without TeamSpeak running. Makes no difference. I still crash either way. I have tried NOT crafting at all. Still crash. I have turned up, and turned down my graphics settings. No difference. I've overclocked, and reset to default all of my bios settings. No change. I've made a video recording of myself intentionally crashing my game. I can play Darkspore, Spore, Kotor, Kotor2, WoW, Mechwarrior Online, Guild Wars 2, Guild Wars, and even Mass Effect 3, all without any issue. I never get a crash on ANYTHING, except SWTOR. I can leave my computer on and running for days on end, and never have a problem. If I walk away from SWTOR and leave my character standing still, I can guarantee that it will crash before I come back in 10 minutes.

I'm going to get rid of this game if it isn't fixed. I've been active on these forums, and subscribed since launch. I'm not one of those gripers who want's to brag about how long I've been playing, I'm just reaching my breaking point. I have been really patient with this issue. I've sent in all of the information that has been asked of me. My CS ticket in game is still open, and I haven't yet received a response from my e-mail reply to Tech Support. As I have said, there have been 2 patches since I lodged my complaint on this issue. It needs to be fixed. I can assure you, that if this were happening with my Electricity supplier, or my Gas supplier, I wouldn't be tolerating it, and I don't understand why you, BioWare, expect me to.

Please give us some form of response to this, other than "We know that there is a problem." Give us a heads up, and let us know if there is anything that we can help with. There are tons of people on these forums that have the technical know-how to help address this problem. Don't turn a blind-eye to what could potentially be a valuable resource.

Please fix this. I don't know how much more I can put up with. My enjoyment of this game has been completely sapped. I haven't even logged in more than 3 hours over the past week because of this problem. I really want to be able to play again.

Thanks in advance.
TURRIS FORTIS MIHI DEUS
Awakened to Redemption A Christian Gaming Guild