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I got the subscription but my account its still F2P

STAR WARS: The Old Republic > English > Customer Service
I got the subscription but my account its still F2P
First BioWare Post First BioWare Post

Bronholz's Avatar


Bronholz
12.31.2012 , 09:41 AM | #11 This is the last staff post in this thread.  
Greetings Bioboi,

Thanks for reporting this to us.

When did you renew your subscription?

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support

Bioboi's Avatar


Bioboi
12.31.2012 , 12:54 PM | #12
Thanks for responding. Am just glad there actually is someone looking into my issue It was 4 days ago, on 27th Dec.

Is there a lead time for the subscription to be synchronised? If so, could you let me know how long it will take? Also, the paid subscription time i've lost, will it be credited? Because my account shows that my subscription time is being utilised.

Boomjack's Avatar


Boomjack
12.31.2012 , 01:56 PM | #13
This is still an issue. My account resubbed today, but is not receiving any sub benefits. Likewise, my wife's account has the same issue. Also resubbed today.

Bioboi's Avatar


Bioboi
01.04.2013 , 07:13 AM | #14
Hi Bronhotz, it's been 10 days and i'm wondering on the status?

Bioboi's Avatar


Bioboi
01.10.2013 , 09:51 AM | #15
Hi Boomjack,

has your issue been resolved yet?