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Phantom and Spymaster gear changes

STAR WARS: The Old Republic > English > General Discussion
Phantom and Spymaster gear changes
First BioWare Post First BioWare Post

iamthehoyden's Avatar


iamthehoyden
01.09.2013 , 02:36 PM | #871
Quote: Originally Posted by Asuka View Post
It would have been avoided if people read the Dev Tracker and made themselves aware that the armor designs were bugged and that a fix was coming then asked Bioware to implement the unintended set as well. All this drama was simply brought on by the ignorance of those refusing to make themselves aware of the known issues then complain when something unintended gets fixed.
It is completely reasonable for people to have checked the appearance in the preview window and bought based on that. Since it's not common that gear changes appearance after it's in game, other than minor clipping issues, there's no reason most people would have ever considered checking for such a thing. Your attempt to throw all the blame on the players is ridiculous.
aren't you a little short for a stormtrooper?
---------------
Fan Fiction: My Name is Solomon Crae The Man in the Box

Malderak's Avatar


Malderak
01.09.2013 , 02:38 PM | #872
Quote: Originally Posted by Asuka View Post
It would have been avoided if people read the Dev Tracker and made themselves aware that the armor designs were bugged and that a fix was coming then asked Bioware to implement the unintended set as well. All this drama was simply brought on by the ignorance of those refusing to make themselves aware of the known issues then complain when something unintended gets fixed.
Hi, I'm Asuka And I've nothing better to do than post repeatedly absurd arguments about how people should constantly check the forums every time they pay for an item they like in case the developers have already decided to change it's appareance later.

Midget_Yoda's Avatar


Midget_Yoda
01.09.2013 , 02:46 PM | #873
Joveth & Damion, thank you both for your honest replies. As other people have said, this is _exactly_ the sort of communication I'm looking for and I appreciate it when I see it (just like I complain when I don't! )

To you both, I tip my hat.

Pscyon's Avatar


Pscyon
01.09.2013 , 02:52 PM | #874
Quote: Originally Posted by Malderak View Post
Hi, I'm Asuka
Nooo, it's multiplying! And I thought putting the first one on ignore would make it go away!
Sith Sorcerer

Tattari's Avatar


Tattari
01.09.2013 , 03:09 PM | #875
Quote: Originally Posted by Malderak View Post
Nope. I'll cry here, just to annoy you.

Besides, what you said can be said for any scam: nobody forced the scammed person at gunpoint to give in to the scam. That would be robbery. But deception and unethical practice are what makes a scam.

So yeah, thanks for answering the question for me: scam it is.
It wasn't unethical. They said it was a bug to be fixed, so it'd match the armor that is in teh cartel pack. That was no scam, it was a mistake from the get go.

Nice try, but no cigar.

Asuka's Avatar


Asuka
01.09.2013 , 03:15 PM | #876
Quote: Originally Posted by iamthehoyden View Post
It is completely reasonable for people to have checked the appearance in the preview window and bought based on that. Since it's not common that gear changes appearance after it's in game, other than minor clipping issues, there's no reason most people would have ever considered checking for such a thing. Your attempt to throw all the blame on the players is ridiculous.
It's completely reasonable to check the Dev Tracker 5 mins during a day and make yourself aware of the known issues which may or may not affect you. In this case they stated a month ago it was wrong and would be fixed to match the promo art which also at that time they stated everything is intended to match the promo art. Not doing so negates any credibility to complain when they fix something that was incorrect to begin with and acknowledged to be.

Thylbanus's Avatar


Thylbanus
01.09.2013 , 03:16 PM | #877
Quote: Originally Posted by Galbatorrix View Post
Bioware releases bugged content.

Group A complains because it's bugged, Bioware puts it into the queue to fix.

Bioware fixes the content and then Group B complains because they liked the bugged version. Group A is happy.

Now, you guys want them to change it back, which would make you happy all the while making group A complain again. In other words, changing it back really isn't an option. It would become a never ending loop.

At this point, Bioware just needs to release a few cheap "painted on" armor skins to appease both groups.
Why not release both A and B and make both groups happy?
It's amazing how loud a dollar can be.
"Computer games don't affect kids; I mean if Pac-Man affected us as kids, we'd all be running around in darkened rooms, munching magic pills and listening to repetitive electronic music." - Kristin Wilson

iamthehoyden's Avatar


iamthehoyden
01.09.2013 , 03:17 PM | #878
Quote: Originally Posted by Asuka View Post
It's completely reasonable to check the Dev Tracker 5 mins during a day and make yourself aware of the known issues which may or may not affect you. In this case they stated a month ago it was wrong and would be fixed to match the promo art which also at that time they stated everything is intended to match the promo art. Not doing so negates any credibility to complain when they fix something that was incorrect to begin with and acknowledged to be.
To my knowledge, players are under no obligation to check the dev tracker or ever log into the website. If you can find a statement in the TOS that says that they are, I'd like to see it.
aren't you a little short for a stormtrooper?
---------------
Fan Fiction: My Name is Solomon Crae The Man in the Box

Tattari's Avatar


Tattari
01.09.2013 , 03:17 PM | #879
Quote: Originally Posted by PaladinAlane View Post
I like the changes. Infact, since the change to the trailblazer's set i bought the whole damn set simply because i felt it added more to the ****** rogue look that the set portrayed.

The phantom set finally looks like it was meant to, when i dropped cash money on the packs to try and get it only to have it not appear as i had been lead to believe.

The spymaster set actually feels like it's there, rather than a flat, boring, uninspiring paint application over my characters nude body, and the helmet looks amazing with it's new HUD eyepiece, and other tech attachments.

The preceptor set has gained the air of ****** that was portrayed in the cartel market, and is now a respectable outfit for a jedi of any persuasion to don and enjoy.


I understand that some of you bought these items for their incorrect and bugged appearances, something that was noted in the dev tracker, which is seperated out of threads so that you can stay informed of bugs and problems as and when they are found. I understand that the changes came as a surprise, as you failed to read the notice informing you of it, both before the patch, and after it was rolled out with the included patch notes presented to you, on the launcher.

I can even understand that you expected these items to never change, as they'd been around for a month, regardless that the terms of service specifically note that all assets and game services are subject to change at the discretion of Electronic Arts and Bioware austin, and that by agreeing to those terms in order to play the game, you wavered your right to any refunds or exchanges in relation to game assets, which you were merely buying access to utilise during your time on Bioware's servers.

IF they change these back, they will cause another uproar of equal proportion from those who waited patiently for the assets to reflect their advertised depictions.

IF they add an exchange service to get the old appearances back for those who are unhappy or feel cheated by the change due to their own refusal to stay informed, it will be a courtesy that they have afforded you out of good will and a wish to maintain a welcoming environment for their customers.

However, neither of these solutions should be expected, demanded, nor are they as a company in any way obligated to do so.

Stop complaining that you dropped hundreds in Cartel packs with no guarantee that you would even get these items in the first place. Stop demanding refunds on your entire cartel coin history, as even if they were liable and compelled to give you a refund, you'd only be eligible for a refund on the packs that the items appeared in.

And for goodness sake... stop threatening to cancel your subscription unless they give in to your demands. You merely look spoilt and self entitled. When buying cartel packs, you were gambling. There was never any guaranteed payoff. You merely paid for the chance to win something.

----

TLDR version: Thank you for fixing the appearance of the equipment, please offer some form of exchange service for the gear to attain the old appearances for those who feel inconvenienced.

Don't be a douche to the devs for doing what they were obligated to do to follow advertising and trading standards laws world over. It's your fault for gambling.
Wow. The most reasonable post in this entire thread.

Brava!!

Asuka's Avatar


Asuka
01.09.2013 , 03:19 PM | #880
Quote: Originally Posted by Tatile View Post
At the time I wasn't aware that the Phantom Armour was the same as the un-named armour in some of the Cash Shop pictures - I don't make a habit of finding out everything in each and every cartel box. I suppose I'll have to do so in the future (or simply avoid buying anything that comes from the Cash Shop).

I still don't understand why wanting a compromise on the armour design (particularly given that the incorrect Phantom armour design was allowed to exist for so long) makes me such a terrible, awful person, but I guess I'll just have to live with being a terrible, awful person.
The items state they are cartel items in the description.